Hello new to this and need some help. Bought a used 6420 for my daughter for Christmas and I can't get in the bios due to it needs a password. I need password for service number 60CVDS1-1D3B . Any help would be greatly appreciated. Merry Christmas everyone.
I installed dell data protect software. After start app show an prompt to update controlvault firmware so I download & run fw upate. Then I saw that the FW version number is the same as the current so I canceled the update. After second launch of dell data protect ask me to set main system pass but I left untouched.
After reboot, I'm prompted to enter the password.
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