hp pavilion x360 - 14-ba104na

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  • jacospama
    Badcaps Veteran
    • Aug 2019
    • 235
    • Ghana

    #1

    hp pavilion x360 - 14-ba104na

    this hp pavilion x360 14-ba104na windows did currupt ,but when i tried to install fresh one , as soon as it restart to continue the next process the it just gives blue screen. i have tried installing it on other computer and puting it inside mine but still. i need help, what must i do next...
  • mon2
    Badcaps Legend
    • Dec 2019
    • 13833
    • Canada

    #2
    Re: hp pavilion x360 - 14-ba104na

    hi. Bluescreen is often due to a bad device driver onboard the Windows OS.

    Try to boot with the SAFE MODE and see if the results are the same.

    Google for the SAFE MODE hot key for your Windows which will bypass most of the device drivers and the graphics will look large as the video will be in basic VGA mode.

    See if that allows for a 'normal boot'.

    Comment

    • jacospama
      Badcaps Veteran
      • Aug 2019
      • 235
      • Ghana

      #3
      Re: hp pavilion x360 - 14-ba104na

      Originally posted by mon2
      hi. Bluescreen is often due to a bad device driver onboard the Windows OS.

      Try to boot with the SAFE MODE and see if the results are the same.

      Google for the SAFE MODE hot key for your Windows which will bypass most of the device drivers and the graphics will look large as the video will be in basic VGA mode.

      See if that allows for a 'normal boot'.
      Thank Senior. it was able to boot after booting it with safe mode. please what shall i do next? does that mean there s conflict between the onboard devices?

      Comment

      • mon2
        Badcaps Legend
        • Dec 2019
        • 13833
        • Canada

        #4
        Re: hp pavilion x360 - 14-ba104na

        Are you on Win10 ?

        Did you install some new program or update and started to receive this error?

        Review this webpage for ideas. NIRsoft is a good website for free but effective tools.

        https://www.tomshardware.com/how-to/fix-windows-bsod

        Comment

        • reformatt
          Badcaps Legend
          • Feb 2020
          • 1398
          • Australia

          #5
          Re: hp pavilion x360 - 14-ba104na

          Make sure BIOS is up to date. We've seen issues installing 21H1 on HP's with ancient BIOS. Workaround is to install Build 1909 or earlier, update BIOS, then install 21H1. You can get old Windows builds through Rufus.

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