HP Envy 13-N005NP

[Athhos]

Hi to all users.
Don't know if this is the right place in forum but need help with an issue with my laptop.
The HDMI video output doesn't work. The pc is out of warranty and one day tried to use the HDMI port and experienced the video doesn't came out beside the laptop screen.
I updated BIOS and newest drivers for the intel video card and the issue remains.
Tried to search the wiring/service manual but couldn't find anything to it.
Anyone had before any kind of issue or similar?
Best regards,
Sergio.


Laptop:
HP Envy 13-N005NP
Intel® Core™ i7-6500U, Intel® HD 520.
SSD 256 GB M.2.
SDRAM DDR3L de 8 GB.

[SMDFlea]

Re: HP Envy 13-N005NP

Sure thats the model number 13-N005NP .Try the fn key + F? External monitor

[Athhos]

Re: HP Envy 13-D005NP

Sure thats the model number 13-N005NP .Try the fn key + F? External monitor

Sorry, it's 13-D005NP. Thanks for the apart.
Yes, I tried it and nothing.
It appears at laptop screen on left the several options of view (expanded/replicated, etc) and nothing to HDMI Connection output.
Tried several monitors/TV and cables.

Regards.