acer nitro 5 AN515-55 no display / caps lock

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  • welcometoo
    Member
    • Dec 2016
    • 17
    • morocco

    #1

    acer nitro 5 AN515-55 no display / caps lock

    Hi brothers, please i need help diagnose acer nitro 5 no display issue.

    model: nitro 5 an515-55
    motherboard part number: GH51M LA-K862P Rev: 1A

    i received this laptop with a short in power line, it was a capacitor + a mosfet on VCORE line , the laptop turned on cpu and gpu getting warm all voltages seem ok except vcc_gt but no display/caps lock activity also no hdmi out.
    i flashed new bios also ec(ene kb9022) the same result .
    disabled discrete graphics (rtx 3060 ) by cutting its power and shifting a resisror near pch VCC_GT comes but still the same problem no display/caps lock activity.

    i programed a pico with this program and soldered it to ec lpc bus lines to read post codes it give me these codes :

    i plug the adapter first time and hit power :

    Code:
    ...
    	
    	data: 7f
    	
    	data: 76
    	
    	data: 03
    	
    	data: 23
    	
    	data: 00
    	
    	data: 7f
    	
    	data: 00
    	
    	data: 0f
    	
    	data: 00
    	
    	data: 02
    	
    	data: 7f
    	
    	data: 00
    	
    	data: 00
    	
    	data: 0f
    	
    	data: 03
    	
    	data: 23
    	
    	data: 48
    	
    	data: 49
    	
    	data: 4a
    	
    	data: 4d
    	
    	data: 15
    	
    	data: 52
    	
    	data: 55
    	
    	data: 20
    	
    	data: 2f
    	
    	data: 3f
    	
    	data: 4f
    	
    	data: 0a
    	
    	...
    	
    	...
    	
    	data: 13 (laptop restarts here )
    	
    	
    	...
    	
    	...
    	
    	...
    	
    	...
    	
    	...
    	(when adapter plugged before it starts here )
    	
    	data: 7f
    	
    	data: 76
    	
    	data: 03
    	
    	data: 23
    	
    	data: 00
    	
    	data: 7f
    	
    	data: 00
    	
    	data: 0f
    	
    	data: 00
    	
    	data: 02
    	
    	data: 7f
    	
    	data: 00
    	
    	data: 00
    	
    	data: 0f
    	
    	data: 03
    	
    	data: 23
    	
    	data: 48
    	
    	data: 49
    	
    	data: 4a
    	
    	data: 4d
    	
    	data: 15
    	
    	data: 52
    	
    	data: 55
    	
    	data: 20
    	
    	data: 2f
    	
    	data: 3f
    	
    	data: 4f
    	
    	data: 0a
    	
    	data: 14
    	
    	data: 5f
    	
    	data: 26
    	
    	data: 6f
    	
    	data: 00
    	
    	data: 06
    	
    	data: 08
    	
    	data: 0a
    	
    	data: 10
    	
    	data: 1f
    	
    	data: 20
    	
    	data: 30
    	
    	data: 40
    	
    	data: 42
    	
    	data: 44
    	
    	data: 50
    	
    	data: 51
    	
    	data: 52
    	
    	data: 7f
    	
    	data: 00
    	
    	data: 1e
    	
    	data: 20
    	
    	data: 21
    	
    	data: 22
    	
    	data: 23
    	
    	data: 24
    	
    	data: 26
    	
    	data: 27
    	
    	data: 29
    	
    	data: 4c
    	
    	data: 2b
    	
    	data: 2a
    	
    	data: 2c
    	
    	data: 31
    	
    	data: 2e
    	
    	data: 4b
    	
    	data: 34
    	
    	data: 2f
    	
    	data: 3d
    	
    	data: 3e
    	
    	...
    	
    	data: 3a
    	
    	data: 4f
    	
    	...
    	
    	...
    	
    	...
    	
    	...
    	
    	...
    	
    	data: 4e
    	
    	...
    	
    	...
    	
    	...
    	
    	...
    	
    	...
    	
    	data: 53
    	
    	data: 49
    	
    	data: 46
    	
    	data: 32
    	
    	...
    	
    	data: 35
    	
    	data: 45
    	
    	...
    	
    	data: 36
    	
    	data: 37
    	
    	data: 41
    	
    	data: 4d
    	
    	data: 3f
    	
    	data: 40
    	
    	...
    	​
    	data: 3b
    	
    	data: 3c
    	
    	data: 38
    	
    	data: 39
    	
    	data: 49
    	
    	data: 48
    	
    	data: 51
    	
    	data: 50
    	
    	data: 42
    	
    	data: 72
    	
    	data: 5b
    	
    	data: 5c
    	
    	data: 61
    	
    	data: 60
    	
    	data: 5d
    	
    	data: 69
    	
    	data: 01
    	
    	data: 50
    	
    	data: 21
    	
    	data: 55
    	
    	data: 7f
    	
    	data: 00
    	​
    	data: 7f
    	
    	data: 00
    	
    	data: 00
    	
    	data: 7f
    	
    	data: 00
    	
    	data: 09
    	
    	data: 83
    	
    	data: 00
    	
    	data: 00
    	
    	data: 09
    	
    	...
    	
    	data: 02
    	
    	data: 22
    	
    	data: 00
    	
    	data: 04
    	
    	data: 05
    	
    	data: 06
    	
    	data: 08
    	
    	data: 0a
    	
    	data: 0b
    	
    	data: 0c
    	
    	data: 0d
    	
    	data: 07
    	
    	data: 0e
    	​
    	data: 13
    	
    	data: 14
    	
    	data: 15
    	
    	data: 7f
    	
    	data: 00
    	
    	data: 01
    	
    	data: 14
    	
    	data: 16
    	
    	data: 20
    	
    	data: 23
    	
    	data: 24
    	
    	data: 32
    	
    	data: 4f
    	
    	data: 50
    	
    	data: 5f
    	
    	data: 15
    	
    	data: 16
    	
    	data: 17
    	
    	data: 18
    	
    	data: 19
    	
    	data: 20
    	
    	data: 20
    	
    	data: 21
    	​
    	data: 22
    	
    	data: 23
    	
    	data: 24
    	
    	data: 25
    	
    	data: 28
    	
    	data: 3f
    	
    	data: 40
    	
    	data: 41
    	
    	data: 42
    	
    	data: 43
    	
    	data: 44
    	
    	data: 4f
    	
    	data: 40
    	
    	data: 41
    	
    	data: 42
    	
    	data: 47
    	
    	data: 61
    	
    	data: 63
    	
    	data: 03
    	
    	data: 65
    	
    	data: 64
    	
    	data: 6f
    	
    	data: 0f
    	
    	data: 6a
    	
    	data: 71
    	
    	data: 7f
    (nothing more)

    please can you help me where the problem is .
  • Ponto da Manutenção
    Senior Member
    • May 2024
    • 97
    • Brasil

    #2
    Open the (JPH1).

    The issue of caps lock, does it turn on or not?

    Post the firmware backup and SNID?

    Wouldn't it be interesting for you to monitor the communication data (LPC_FRAME#) etc. with a (Logic Analyzer)?

    "by cutting its power and shifting a resisror near pch VCC_GT comes but still the same problem no display/caps lock"

    Comment

    • welcometoo
      Member
      • Dec 2016
      • 17
      • morocco

      #3
      Originally posted by Ponto da Manutenção
      Open the (JPH1).

      The issue of caps lock, does it turn on or not?

      Post the firmware backup and SNID?

      Wouldn't it be interesting for you to monitor the communication data (LPC_FRAME#) etc. with a (Logic Analyzer)?

      "by cutting its power and shifting a resisror near pch VCC_GT comes but still the same problem no display/caps lock"
      hi bro thanks for reply
      what i mean by caps lock not working that the system is not on a working state because if the display problem is related to the lcd pannel if you press caps lock the indicator led will toggle
      i tried to disable nvidia gpu to see if the problem is related to egpu , but i got the same result no mater the case (with egpu enabled or disabled no display)
      and for logic analyzer unfortunately i don't have one .
      i don't have a serial number nor a snid because the label is damaged i have original bios dump , also i tried clean bios from acer support

      Comment

      • Ponto da Manutenção
        Senior Member
        • May 2024
        • 97
        • Brasil

        #4
        Your EC model is programmable (KB9022).

        Would it be interesting if you could post your original backups, so that other forum members can analyze them...?

        I'll post the firmware based on the model, since you don't have the SNID.
        ----------------------------------------------------------------------------------------
        Check...

        DDR_DRAMRST#_R
        +0.6V_DDR_VREFCA
        +0.6V_VREFCA
        D_CK_SDATA
        D_CK_SCLK
        ----------------------------------------------
        CPU_DISPA_BCLK_R
        CPU_DISPA_SDO_R
        CPU_DISPA_SDI_R
        ------------------------------------------------
        PCH_RTCRST#
        PCH_PWROK
        EC_RSMRST#
        --------------------------------------------------
        PCH_SMBALERT#
        PCH_SML0ALERT#
        PCH_SML1ALERT

        Comment

        • welcometoo
          Member
          • Dec 2016
          • 17
          • morocco

          #5
          this is my original dump + dumps created from acer support binary

          Comment

          • SMDFlea
            Super Moderator
            • Jan 2018
            • 20682
            • UK

            #6
            Originally posted by Ponto da Manutenção
            Your EC model is programmable (KB9022).
            Would it be interesting if you could post your original backups, so that other forum members can analyze them...?
            Originally posted by welcometoo
            this is my original dump + dumps created from acer support binary
            Reminder: rules and organization of this section
            https://www.badcaps.net/forum/troubl...f-this-section

            If you request/offer BIOS/schematics/boardviews, please post in the appropriate subsection, and you can link to it in the troubleshooting topic.


            In the "BIOS Requests ONLY!" subsection go:
            • Requests for BIOS or other firmware
            • Requests for password unlock
            • Offers for BIOS or other firmware

            All donations to badcaps are welcome, click on this link to donate. Thanks to all supporters

            Comment

            • welcometoo
              Member
              • Dec 2016
              • 17
              • morocco

              #7
              Originally posted by SMDFlea


              Reminder: rules and organization of this section
              https://www.badcaps.net/forum/troubl...f-this-section

              If you request/offer BIOS/schematics/boardviews, please post in the appropriate subsection, and you can link to it in the troubleshooting topic.


              In the "BIOS Requests ONLY!" subsection go:
              • Requests for BIOS or other firmware
              • Requests for password unlock
              • Offers for BIOS or other firmware
              sorry i missed that

              Comment

              • welcometoo
                Member
                • Dec 2016
                • 17
                • morocco

                #8
                Originally posted by Ponto da Manutenção
                Your EC model is programmable (KB9022).

                Would it be interesting if you could post your original backups, so that other forum members can analyze them...?

                I'll post the firmware based on the model, since you don't have the SNID.
                ----------------------------------------------------------------------------------------
                Check...

                DDR_DRAMRST#_R
                +0.6V_DDR_VREFCA
                +0.6V_VREFCA
                D_CK_SDATA
                D_CK_SCLK
                ----------------------------------------------
                CPU_DISPA_BCLK_R
                CPU_DISPA_SDO_R
                CPU_DISPA_SDI_R
                ------------------------------------------------
                PCH_RTCRST#
                PCH_PWROK
                EC_RSMRST#
                --------------------------------------------------
                PCH_SMBALERT#
                PCH_SML0ALERT#
                PCH_SML1ALERT
                i will test and tell you my friend
                for my bios dump i posted it here:
                https://www.badcaps.net/forum/troubl...07#post3676807

                (#30)

                Comment

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