I'm working on a Surface Book 2 performance base (M1032224-004 on white sticker) and would love for some help troubleshooting or where to look next.
The tablet when not connected to the base seems to work fine, but:
Can anyone help with working flash image for U2502 please?
Am I heading in the wrong direction here? Any guidance would be greatly appreciated!
The tablet when not connected to the base seems to work fine, but:
- When tablet is off and connected to the base, it won't turn on.
- Connecting tablet that is already on to base there is a windows device detected tone (not sure what device), but tablet remains in tablet mode, keyboard/trackpad don't work, and windows continues to report only 1 battery.
- Charger white light turns on when connected to the base, but base battery and tablet battery do not charge.
- Attaching USB-C PD charger negotiates to 20V
- Base battery was 0V but after charging at 1A CC using a power supply it is now at 11.1V
- Tablet charges ok when tablet removed from base and charger attached directly to tablet
- No visible damage and so far haven't been able to find any faulty components on the board.
- GPU has remained cold while troubleshooting
- 3P3VA = 3.2V
- +5V = 5V
- SL_PWR_EN = 0V
- No I2C signal on SDA/SCL lines (both 3.2V)
Can anyone help with working flash image for U2502 please?
Am I heading in the wrong direction here? Any guidance would be greatly appreciated!