Samsung Odissey notebook NP850xbc

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  • the Benninger
    Senior Member
    • Nov 2022
    • 189
    • venezulan

    #1

    Samsung Odissey notebook NP850xbc

    Hello guys I have a problem with this notebook, after doing the BIOS editing, before this the computer did not start, Well now it works only that there is a problem, it only does it with a memory of 8GB in slot1 I discovered that something happened because after fixing the BIOS the client asked me to increase the RAM to 32GB (2x16GB DDR4) and the computer only flashes the red light of Power indefinitely ,Then I discarded with my own memories that I know are working (2x8GB) and when I place some in Slot2 the machine does not generate video only the red light flashes in Power, It should be noted that the machine works normally with any memory 8gb in slot 1, I have already tried all the combinations 16/16+8/8+8/8+16 & 16+16, it seems that an amount greater than 8 crashes the computer, I have already cleaned and inspected the contactors of e; slot2 and there is absolutely nothing that could cause this damage.
    I must also point out that the customer himself tried to add an 8GB RAM when the BIOS problem occurred. He told me that he took care to disconnect the battery before doing this.

    Intel Core i7-9750H​
    Intel UHD Graphics 630, NVIDIA GeForce RTX 2060
  • the Benninger
    Senior Member
    • Nov 2022
    • 189
    • venezulan

    #2
    The problem lies in Slot1, when you place a memory there it does not initialize the computer had never had a similar problem, the BIOS was already updated to the latest version Click image for larger version

Name:	POSTCODE67.jpg
Views:	44
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ID:	3571669 When you invest a few as shown in the image the computer works normally
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    • the Benninger
      Senior Member
      • Nov 2022
      • 189
      • venezulan

      #3
      I finish memtest and as I imagined it has no errors in memory

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