HP-Pavilion x360 Laptop Dead After USB-C Cable Connection

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  • fweonea
    New Member
    • Jan 2024
    • 2
    • Germany
    #1

    HP-Pavilion x360 Laptop Dead After USB-C Cable Connection

    While at university, I connected my HP-Pavilion x360 14-dw0156ng laptop, running Windows 10, to a monitor using a provided USB-C cable. Immediately after this, my laptop's screen turned black and the device stopped working entirely. There are no signs of life such as fan noise or LED indicators, holding the power button does nothing. I've previously used this same monitor model and cable without issues, the cable typically charges the laptop as well.
    I've attempted holding the power button for over 30 seconds, removing and reinserting the battery, and trying to power it on with only the adapter connected. The only response was a brief fan spin when I first reinserted the battery. The charging LED does light up when I connect the power cable.

    Is there any easy way to check if my motherboard has a short somewhere?

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