Dell G3 3590 MB: 18839-1 No video

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  • javieromex
    Senior Member
    • Apr 2016
    • 76
    • México

    #1

    Dell G3 3590 MB: 18839-1 No video

    Hello guys,

    This laptop arrived from another shop, it had shorted the 19v line due to a PWR_CORE_PH1 shorted mosfet, I replaced the mosfet and the computer turned on without video, suddenly the PCH died!! (3V shorted to ground) I replaced the PCH and the computer is turning on again but NO VIDEO!

    Currently:
    -System diagnostic lights blinking: 2,7 (indicates LCD Failure).
    -Caps Locks and ctrl+alt+delete respond.
    -Tested 3 different BIN files (Also 1 clear ME)
    -Tested 2 known good LCDs

    -DCBATOUT_LCD: 19.V
    -3D3V_LCDVDD_S0: 3.3V
    -EDP_HPD_CONN: 2.5V

    Find attached schematics and BV.

    Any suggestion? (I have not checked with another LCD flex cable, its a bit expensive...)

    Thanks
    Attached Files
  • mcplslg123
    Badcaps Legend
    • Jun 2015
    • 7262
    • india

    #2
    Re: Dell G3 3590 MB: 18839-1 No video

    Display works on HDMI?

    Comment

    • Sephir0th
      Badcaps Legend
      • Oct 2020
      • 1262
      • Germany

      #3
      Re: Dell G3 3590 MB: 18839-1 No video

      Have differentiated between "no Picture" and "no backlight" already?
      FairRepair on YouTube

      Comment

      • mcplslg123
        Badcaps Legend
        • Jun 2015
        • 7262
        • india

        #4
        Re: Dell G3 3590 MB: 18839-1 No video

        The Op claims caps lock and ctrl-alt-del works. So i assume its posting. Am i wrong@sephir0th?

        Comment

        • Sephir0th
          Badcaps Legend
          • Oct 2020
          • 1262
          • Germany

          #5
          Re: Dell G3 3590 MB: 18839-1 No video

          Of course you're right.

          Backlight Control Signals are not in the list of the OP so i just want to rule that out.

          if it wouldn't succesful does the P.O.S.T. there would be no point to look for Backlight of course.
          FairRepair on YouTube

          Comment

          • javieromex
            Senior Member
            • Apr 2016
            • 76
            • México

            #6
            Re: Dell G3 3590 MB: 18839-1 No video

            Originally posted by Sephir0th
            Of course you're right.

            Backlight Control Signals are not in the list of the OP so i just want to rule that out.

            if it wouldn't succesful does the P.O.S.T. there would be no point to look for Backlight of course.

            Hello. I know difference between no backlight and no picture. I have no picture.

            Not picture on HDMI either.

            Comment

            • javieromex
              Senior Member
              • Apr 2016
              • 76
              • México

              #7
              Re: Dell G3 3590 MB: 18839-1 No video

              Originally posted by mcplslg123
              Display works on HDMI?
              No, not picture on HDMI either.

              Comment

              • mcplslg123
                Badcaps Legend
                • Jun 2015
                • 7262
                • india

                #8
                Re: Dell G3 3590 MB: 18839-1 No video

                Originally posted by javieromex
                No, not picture on HDMI either.
                In some cases, if internal flex cable is inserted in mb, then hdmi dont work. make sure you disconnect intenal flex cable and screen and try again on hdmi.If already disconnected, just ignore this message.

                Comment

                • javieromex
                  Senior Member
                  • Apr 2016
                  • 76
                  • México

                  #9
                  Re: Dell G3 3590 MB: 18839-1 No video

                  Originally posted by mcplslg123
                  In some cases, if internal flex cable is inserted in mb, then hdmi dont work. make sure you disconnect intenal flex cable and screen and try again on hdmi.If already disconnected, just ignore this message.
                  Yes, I tested with flex cable disconnected and same...

                  Any other suggestion?

                  Comment

                  • fighter158
                    Member
                    • Sep 2018
                    • 14
                    • Czech

                    #10
                    I have same issue and U5501 is shorted from pin 5 to pin 1. IC SY6288C20AAC

                    Comment

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