HP Elitedesk 800 G5 Desktop mini video issue

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  • razorhead
    New Member
    • May 2023
    • 5
    • AU

    #1

    HP Elitedesk 800 G5 Desktop mini video issue

    Hello I have a HP elitedesk 800 G5 Desktop mini with a boot issue. I have the lights and fan come on (normal speed), There is no video. I was working fine, posting with initial HP logo before and then it just stopped. Now it just turns on with power LED, fan on, No video and no response to keystrokes. The LEDs on the keyboard also stay off.
    I have attached the main and EC bios dumps here. I have also tried to clean ME and reflashed again, but I am unsure if I did it correctly or not. Attached are the pre-cleaned Bios Dumps. Please help fix this. Thank you very much,

    Model HP elitedesk 800 G5 Desk mini
    MB version F38A, DAF83AMB600 rev D
    Attached Files
    Last edited by razorhead; 09-23-2023, 08:36 AM.
  • razorhead
    New Member
    • May 2023
    • 5
    • AU

    #2
    Re: HP Elitedesk 800 G5 Desktop mini video issue

    Hi Also to add to above, in addition to fan and power LED on with no video. the USB ports also dont seem to be working as in if I plug in keyboard there is no LED on the keyboard . It this still a bios issue. ? Please see dumps attached above

    Comment

    • hoaca388
      Badcaps
      • Jan 2022
      • 11713
      • Socialist Republic of Vietnam

      #3
      Re: HP Elitedesk 800 G5 Desktop mini video issue

      Originally posted by razorhead
      Hello I have a HP elitedesk 800 G5 Desktop mini with a boot issue. I have the lights and fan come on (normal speed), There is no video. I was working fine, posting with initial HP logo before and then it just stopped. Now it just turns on with power LED, fan on, No video and no response to keystrokes. The LEDs on the keyboard also stay off.
      I have attached the main and EC bios dumps here. I have also tried to clean ME and reflashed again, but I am unsure if I did it correctly or not. Attached are the pre-cleaned Bios Dumps. Please help fix this. Thank you very much,

      Model HP elitedesk 800 G5 Desk mini
      MB version F38A, DAF83AMB600 rev D
      Serial nimber ? This's rules of forums.


      ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
      Mọi khoản quyên góp cho badcaps đều được hoan nghênh, hãy nhấp vào liên kết này để quyên góp. Cảm ơn tất cả những người ủng hộ----------------------------------------------------------------------------------------------------------------------------------------------------------------

      Comment

      • razorhead
        New Member
        • May 2023
        • 5
        • AU

        #4
        Re: HP Elitedesk 800 G5 Desktop mini video issue

        Originally posted by hoaca388
        Serial nimber ? This's rules of forums.
        Sorry Serial number is 8CC9451S42, Product 6AU17AV

        Comment

        • hoaca388
          Badcaps
          • Jan 2022
          • 11713
          • Socialist Republic of Vietnam

          #5
          Re: HP Elitedesk 800 G5 Desktop mini video issue

          Originally posted by razorhead
          Sorry Serial number is 8CC9451S42, Product 6AU17AV
          HP EliteDesk 800 G5 Desktop Mini PC IDS BaseModel
          Attached Files


          ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
          Mọi khoản quyên góp cho badcaps đều được hoan nghênh, hãy nhấp vào liên kết này để quyên góp. Cảm ơn tất cả những người ủng hộ----------------------------------------------------------------------------------------------------------------------------------------------------------------

          Comment

          • razorhead
            New Member
            • May 2023
            • 5
            • AU

            #6
            Re: HP Elitedesk 800 G5 Desktop mini video issue

            Originally posted by hoaca388
            HP EliteDesk 800 G5 Desktop Mini PC IDS BaseModel
            Thank you, I am now getting a 5 times red blink and 7 times white blinking error with beeps. I have desoldered bios chip and resoldered it back after bios flash. Would you know what this means as I cannot find on HP site. Could it be that it is damaged? thank you.

            Comment

            • elbtonet
              Senior Member
              • Nov 2019
              • 105
              • albania

              #7
              Hi friends i have these 2 dumps of my HP 800 g5 sff. the issue is ,no screen and beeps ..think its a corrupted bios because the beeps indicate ram failure but its not that cause i replaced ram and beeps are still persistent.
              THANKS
              Attached Files

              Comment


              • Vesko356
                Vesko356 commented
                Editing a comment
                Read the rules before posting
                RULES UPDATE for BIOS requests/offers *AVOID BANNING, READ BEFORE POSTING*
                https://www.badcaps.net/forum/troubl...before-posting

                You MUST:
                • Provide the full machine model number, serial number (or Service tag, SNID) and the board model number (see https://www.badcaps.net/forum/showthread.php?t=88758 ) ,The serial number, make, full model number, motherboard model and revision (except QR codes) must be written/typed at your request as per the rules. Not as a picture, part of the file name and so on.
            • elbtonet
              Senior Member
              • Nov 2019
              • 105
              • albania

              #8
              Sorry
              ... Details for the 800g5 sff
              SN CZC0028FZ4
              PRODUCT NO. 6BD64AV

              Comment

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