Originally posted by eccerr0r
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Sent: Friday, May 9, 2025 9:01:16 PM
To: Battery Hookup Inc. <sales@batteryhookup.com>
Subject: Re: ZKETech EBC-A20 Capacity Tester 30v 5a Charge 20a Discharge Need to be very careful about testing battery packs with BMS protection boards
I put this on my Facebook page about your refusal to reply to emails about issues with products that you have and are currently offering
“I do not understand why Battery Hookup does not answer there emails and I have wondered if they care about there customers satisfaction with the products that sell I have sent several about certain products and no response whatsoever I would like to know why because I recommend someone to buy from your company and they have an issue with one of the battery packs that they received from you and they sent you several emails and no response back from you so what is the issue that you are having no responding to emails this is an ongoing issue with your company and for the life of me I do understand this business concept that you are trying to follow”
One note this only part of the email that I sent but I was piss at them just not responding to emails that you send about product issues
I did get a response back from them and I will respond to them what battery packs this issue happened on
You might get a response from about your issue
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