Hello,
I have an HP M3970CM motherboard here. There's a four pin header that says PUMP. The customer moved the motherboard to a new case. The power supply has a two pin header. For some reason, he thought the two pin header plugged into the four pin header. It killed the motherboard. When I manually try jump starting it (shorting the pins on the panel header), the fan will almost start. It'll jump a little. He fried something out on the motherboard and I was hoping someone might want to give some suggestions as to what he might have fried.
I was thinking he might have actually fried the CPU. I've checked the various fuses. There's three caps near the 4-pin header. I pulled them, they're good. It's a socket AM3r2 and I don't have a CPU I can try in there. Any suggestions? I'm thinking of just telling him he needs a new board, but the ones I've found are a bit pricey.
Thanks!
I have an HP M3970CM motherboard here. There's a four pin header that says PUMP. The customer moved the motherboard to a new case. The power supply has a two pin header. For some reason, he thought the two pin header plugged into the four pin header. It killed the motherboard. When I manually try jump starting it (shorting the pins on the panel header), the fan will almost start. It'll jump a little. He fried something out on the motherboard and I was hoping someone might want to give some suggestions as to what he might have fried.
I was thinking he might have actually fried the CPU. I've checked the various fuses. There's three caps near the 4-pin header. I pulled them, they're good. It's a socket AM3r2 and I don't have a CPU I can try in there. Any suggestions? I'm thinking of just telling him he needs a new board, but the ones I've found are a bit pricey.
Thanks!
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