Re: Cascading Failures?

One more post shower, pre lunch post. NCR gets thier boards from dell, based on the contract we have with them. They are of the newer rev, I am fairly certain we scrubbed our stock of the old ones. Keep in mind that the GX270 flaw (and associated dimension series) was discovered long before the super widespread issues of today. I have only seen TWO proactive replacement roll-outs, and both were large national companies. No, they weren't 'the' super big national company.
Incidentally, as we speak I have 5 GX270 boards in my vehicle, all of them dead,...

Re: Cascading Failures?

Hello all and especially Vyperr, I too am an NCR tech, now tasked with doing SBD dell calls as well. I can tell you that in the retail space it is not uncommon to replace the psu as well as the mainboard on GX270's, in the last 8 months I would estimate I have replaced over 2 dozen GX270's for this reason. Of that, only 2 needed PSUs on the spot and about 6 needed them afterwards. To elaborate on your symptom list we have (in the retail, non-dell-warranty) one customer that consistently has the thermal event failure. The most common is the failure to boot/amber...