Hi all,

Looking for some help diagnosing a charging fault on my Samsung Galaxy Book3 Pro 360.

Device details:
- Model: NP960QFG-KA3UK
- Board codename: MARS3-16_WIFI
- Motherboard P/N: BA92-24423A
- CPU: Intel i7-1360P, 16GB LPDDR5
- Part number visible on motherboard: M14Q01W8400114 (not 100% confirmed)

Symptoms:
- Laptop will not charge at all
- Charge indicator light is intermittent — sometimes it comes on when the charger is plugged in, sometimes it doesn't
- No actual charge reaches the battery regardless...