--- I'm using Google Translator below---

Hello, I need help.
I have an HP Probook x360 435 G7 laptop with a bios password (Power-on Authentication).
When I updated to Windows 11, two-factor authentication returned and I tried to reconfigure it to make the boot in one step, but I had problems when I had to re-register my fingerprints in HP Client Security Manager.
I lost the bios password and would like to try ways to remove it.
HP refuses to help by sending a file with a USB flash drive to unlock it and says that there are new security guidelines and that I...

Hi, I'm Paulo, I'm from Brazil and I need some support to unlock my HP Laptop.