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kelley
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Last Activity: 09-04-2012, 09:48 PM
Joined: 08-13-2012
Location: Mesa, AZ
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  • Re: Vizio VO42L, Backlite & PS OK, no pic, now what?

    Mike,

    My Vizio E320VL would go from amber (off) to white (on) vizio logo would appear on screen then it would power off in a few seconds. After reading a bunch of forums I found information on a firmware update issue. I called Vizio and they sent me the items to do a firmware update. TV is now working perfectly. It may not be your issue but contacting Vizio and asking about a firmware update may be worth a try. Good Luck!
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  • Re: VIZIO E320VL Powers on then shuts off within a few seconds

    Good luck! Hope this fixes your TV too.
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  • Re: VIZIO E320VL Powers on then shuts off within a few seconds

    Also read the post by madatvizio regarding calling BBB on Vizio and getting a response from them.
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  • Re: VIZIO E320VL Powers on then shuts off within a few seconds

    Hi,

    I called Vizio Support with the make, model and serial number of the TV. I explained the problem and that the TV was only 18 months old, but warranty expired. I told them that I had found on another forum where someone with the same issue posted about the black box EEPROM and USB firmware update. They verified that there is a firmware update for this model TV. I explained that I would appreciate their assistance on their product even if it is out of warranty. They asked me to email scan of receipt...
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  • Re: VIZIO E320VL Powers on then shuts off within a few seconds

    Hi All,
    First let me say thank you all so much for your help. I truly appreciate the input from you all. Here is my update. I called Vizio and after scanning receipt and talking to support they told me there is a firmware update. They sent me, at no cost with prepaid return shipping, a black box with an RGB and USB hookup. I connected to TV and pressed a RESET button (following instructions). Then power it on. The next step was to disconnect this box from the TV. Power it off. Then insert a USB flash drive they...
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    Last edited by kelley; 08-24-2012, 09:51 AM.

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  • Re: VIZIO E320VL Powers on then shuts off within a few seconds

    another update, some further research has indicated that it may be a firmware update issue, I called Sam's Club (vendor) and their tech support indicated firmware - I contacted Vizio as well, they need me to scan my receipt, asked them about a firmware update, even if it is out of warranty I'm hoping that they will at least assist with sending a USB drive and an EEPROM (?? whatever this is) to update it.....I'm no techie thanks for understanding.
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  • Re: VIZIO E320VL Powers on then shuts off within a few seconds

    Thank you for the responses, when I get home from work I will take the photos and post them. I don't want to order a board only to find out that it wasn't the problem. Very disappointing.
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  • VIZIO E320VL Powers on then shuts off within a few seconds

    Hi All - I'm new to this. I have a [B]Vizio 32" LCD HDTV[/B] that is 18 months old. It has stopped working. It [B]will power on, amber light goes to white, displays VIZIO on the screen, then within a few seconds powers off and goes back to amber[/B]. Since the Vizio logo displays and I see light I assume the backlight is working fine. Of course the warranty is up. I have opened the TV, I do not see any visible issues with bulging or leaking capacitors. I have tried to reset, uplugged all external devices, unplugged from power source, held the power button for 60 seconds, plugged into new...
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