Allow me to introduce myself. I'm a 29-year-old ı live in turkey. My first foray into the world of computers was with a Sinclair Spectrum—I'll never forget the thrill of connecting two machines via modem and exchanging messages over telephone lines!

For the last six years, I've been employed at a shipping company. My responsibilities include creating technical drawings and studies using specialized charting software, maintaining the company website, conducting research for clients, and troubleshooting network issues. A frustratingly large portion of my day, however, is spent assisting...