Re: Alesis IO2 USB audio interface re-capping

Dear Technical Specialist,

On the one hand, I realize this is a shot into the infinite dark internet space. On the other, I've got nothing to lose and I am not a technical specialist and my USB socket on my Alesis IO2 external USB audio interface is damaged and you seem to fix those in the most nonchalant fashion. How on earth do you do that? Did you replace it? It just seems to be loose, because if i push it up and in (and hold it there), it works.
Do you have any special technical technical specialist advice?...