I am a Systems Administrator at a 3 campus community college where almost 2 years ago we purchased about 1600 GX270s. Ours are not the small form factor, however we have experienced enough failures from both the bad cap issue and the maxtor slim drive issue that Dell is replacing the drives and motherboards for all the machines. The failure rate we have had has been absurdly high. I would say before they agreed to replace them all we had already done 400+ motherboards and over 500+ hard drives.