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qwec01
New Member
Last Activity: 01-17-2020, 07:45 AM
Joined: 01-11-2020
Location: Beijing
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  • Re: New Members - please post your introductions here

    Hi there,
    New user from China, I have faulty dell U2413, finding solutions.
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  • Re: Dell U2413 turning off

    I have similar problem, black screen, backlight off, power led off, 3 USB ports have 5V, the one with lightning sign dosen't, and I can't turn it on, after 3mins, it will turn on automaticaly, looks like an overheat problem.
    The monitor will turn off quicker when it's 100% brightness compared to 30%, when the monitor shuts down, I measured standby voltage, it's 5.0-5.2V and not steady, the ps-on signal is below 3.3V and jumping around, the wierd thing is the 24V is present and steady.
    I don't know if replacing Q971 and Q972 will work, need...
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