Re: Failing RV042 routers due to bad Jackcon capacitors

I got a response where Cisco says that they have amended the problem (whatever that means) and therefore also have upped the warranty to 3 years, but I still got no reply about jackcon / jokecon capacitors in partuicular.



I never ever begged for support from jackcon.
On contrary, I demanded clarification and answers from them.

I was so suprised to find out about this link of bad jackcon caps and this particular failure.

Since I found this out, I have replaced most of...

Re: Failing RV042 routers due to bad Jackcon capacitors

Having been in the production chain myself, I agree that Cisco/Linksys has total control over design and specs etc.

And I am also sure that they (or their outsourced production facility) did do some research about the manufacturers of the parts they are using. We did.

And jackcon has been bad for ages from what I could research.

So that really leaves the suprising and shocking idea which goodpsusearch gave:


So that means that Cisco/Linksys was deliberately using bad...

Re: Failing RV042 routers due to bad Jackcon capacitors

Thanks for the suggestions!

The latest response I got a from jackcon, from a James Shieh , "export manager in charge" confirms that contacting jackcon was a total waste of time.

After I emailed him pictures from their bad capacitors, after many emails back and forth, he has shown no willingness whatsoever to resolve this matter.

On contrary, he claims "it was a design flaw within the circuit board design which caused our capacitors to fail".

I asked...

Hi all,
I have several RV042 (Linksys/Cisco) routers fail over the years.
They would flicker, hiss, reboot constantly or just have the diag light on.

In the beginning I thought they'd fail because of power surges (or similar external influences) had damaged something.

But I found out that from the 12 dead units, 10 have Jackcon capacitors and that they fail because of that!

Those capacitors (2x1000uF/16V and 1x 220 or 470uF/35V) have only a few uF, if at all.

Unfortunately the RV's would die right after the warranty period...