Re: BenQ GW2255 - White screen.

I've just spent 2 months going round in circles trying to get this screen repaired under warranty. I have no receipt and no proof at all that I bought it as I paid cash in store. Benq just do not want to know, it's like talking to a robot they will not budge unless I provide proof of purchase. The retailer has tried everything in their power to find details of my purchase but have failed.

I've given up on that front. I'll literally throw up if I need to speak to Benq CS again.

So I'll post my problem again and hope that...

Re: BenQ GW2255 - White screen.

The only screws on the case are the ones that are used to attach the stand, the rear casing and front bezel are all snap on. lol

Re: BenQ GW2255 - White screen.

No, no seals at all which I thought was strange.

Re: BenQ GW2255 - White screen.

Won't the fact that I've opened the case void my warranty anyway?

Re: BenQ GW2255 - White screen.

MFR. April 2013

How would I go about doing this?

This monitor is only 4 months old, I've lost the receipt so I can not get it repaired under warranty.

I was using the monitor yesterday and the screen suddenly turned white. I rebooted the PC thinking that Windows had crashed but even as the computer was rebooting the monitor stayed white so I knew something was wrong.

I followed a Youtube video which claims to have an easy fix for the white screen - it was basically telling me to clean the ribbon cable - which I did but it didn't help. All the capacitors look to be fine on both the power board and the video board....

Re: New Members - please post your introductions here

Well don't I feel inadequate after reading all your intros!

I'm not an electronics professional in any way, I just like to tinker with things.

I am pleasantly surprised to find that a lot of you guys cut your teeth on the Commodore64 and similar machines. I own about 15 C64's (no joke) and a crate load of other stuff like Amigas, Vic20, C16, ZX Spectrum, Atari 2600 etc.

I'm married with 5 kids, 1 dog, 3 Parrots and a tortoise!