UE40D5500 restarting

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  • domix
    Senior Member
    • Jan 2014
    • 159
    • Slovenia

    #1

    UE40D5500 restarting

    Hello,
    I have this tv and when turn it on it work 10 sec then restart and come back and restart again and again.
    Is this common issue and can be fixed?
    I unplug all hdmi and other sources and didn help

    I will open it tomorrow. Is there any common issues on which have to pay attention.

    Thanks
  • lotas
    Badcaps Legend
    • Jan 2016
    • 4475
    • Russia

    #2
    Re: UE40D5500 restarting

    Originally posted by domix
    Hello,
    I have this tv and when turn it on it work 10 sec then restart and come back and restart again and again.
    Is this common issue and can be fixed?
    I unplug all hdmi and other sources and didn help

    I will open it tomorrow. Is there any common issues on which have to pay attention.

    Thanks
    The problem of this chassis is BN41-01660 nand flash firmware K9GAG08UOE.
    https://www.youtube.com/watch?v=zXIIT4cQYeY

    Comment

    • Davi.p
      Hobbist Tech
      • Sep 2009
      • 4278
      • Italy - Milan

      #3
      Re: UE40D5500 restarting

      someone reported succes by entering service menu and rapidly do reset.

      Comment

      • yokoono
        Badcaps Veteran
        • Apr 2010
        • 475

        #4
        Re: UE40D5500 restarting

        Cool the nand memory with freeze spray, reset to factory settings and update to the latest software from the manufacturer.
        If this does not work, turn on the TV and cool down while the TV is running.
        Last edited by yokoono; 11-15-2021, 02:46 AM.

        Comment

        • domix
          Senior Member
          • Jan 2014
          • 159
          • Slovenia

          #5
          Re: UE40D5500 restarting

          Okey, i will try but i think i cant do this in3-5 sec whic is the time after restarts.

          How can i enter service menu?

          Can i spray over over the chip when tv is turned on? How much spray should i use?

          Which is the nand memory chip?
          Attached Files

          Comment

          • yokoono
            Badcaps Veteran
            • Apr 2010
            • 475

            #6
            Re: UE40D5500 restarting

            As long as the ice remains on the nand.
            SM: With TV in stby type on the remote control: INFO, MENU, MUTE, POWER
            Attached Files
            Last edited by yokoono; 11-15-2021, 04:06 AM.

            Comment

            • ducky29
              Badcaps Veteran
              • Dec 2015
              • 370
              • Europe

              #7
              Re: UE40D5500 restarting

              Replacing the nand with a newly programmed chip is the way to go. Its a guaranteed way that the tv will live longer. I only did one by freezing and the set bounced back after a week.

              Comment

              • domix
                Senior Member
                • Jan 2014
                • 159
                • Slovenia

                #8
                Re: UE40D5500 restarting

                Originally posted by ducky29
                Replacing the nand with a newly programmed chip is the way to go. Its a guaranteed way that the tv will live longer. I only did one by freezing and the set bounced back after a week.
                That will i do

                This one is okey?
                https://www.ebay.de/itm/113706841524

                Comment

                • ducky29
                  Badcaps Veteran
                  • Dec 2015
                  • 370
                  • Europe

                  #9
                  Re: UE40D5500 restarting

                  Originally posted by domix
                  That will i do

                  This one is okey?
                  https://www.ebay.de/itm/113706841524
                  I order from aliexpress and reprogram them myself. But it looks great from the reviews and I would give it a go!

                  Comment

                  • domix
                    Senior Member
                    • Jan 2014
                    • 159
                    • Slovenia

                    #10
                    Re: UE40D5500 restarting

                    Originally posted by ducky29
                    I order from aliexpress and reprogram them myself. But it looks great from the reviews and I would give it a go!
                    If i buy this from ebay, and replace it. It will work or i have to program it?
                    Or will worked that i just instal firmware with usb?

                    Comment

                    • Davi.p
                      Hobbist Tech
                      • Sep 2009
                      • 4278
                      • Italy - Milan

                      #11
                      Re: UE40D5500 restarting

                      This tv model is very mysterious, it is been fixed in many ways by various technicians, i remember one of them that solved by resoldering the nand flash, i think there is a common soldering problem by factory that trough time it corrupts the nand writings therefore the filesystem... so you can try resolder it, enter srv menu, reset, then update software..
                      Settings reset can be made sometimes by unplugging power, jumper with screwdriver pins 5,6 of settings eeprom, plugging power, wait 5 sec. then release jumper, in other way erasing it by programner..
                      Last edited by Davi.p; 11-16-2021, 06:22 AM.

                      Comment

                      • mhxanikos
                        New Member
                        • Jan 2019
                        • 2
                        • Greece

                        #12
                        Re: UE40D5500 restarting

                        The only way to fix rebooting the D5500 TV series of samsung is buy replacing the nand ic and only buy a perfect tested and without any bad blocks nand, it needs a special procedure to eliminate bad blocks inside a new nand chip to be replaced and always with the right firmware. There are some Slovenian sellers to buy 100% working nands from ebay that also can make updates and have a perfect smart hub working.

                        Comment

                        • DangoCapacitor
                          New Member
                          • Dec 2023
                          • 1
                          • Poland

                          #13
                          Originally posted by ducky29
                          Re: UE40D5500 restarting



                          I order from aliexpress and reprogram them myself. But it looks great from the reviews and I would give it a go!
                          Hello. I'm new in that types of repairings. How to reprogram flash? Is the software from broken one is good for install on the new one flash? Or did you get it from the samsung website?

                          What type of programmer i have to buy?

                          ​​​​​

                          Comment

                          • lotas
                            Badcaps Legend
                            • Jan 2016
                            • 4475
                            • Russia

                            #14
                            Originally posted by DangoCapacitor


                            What type of programmer i have to buy?

                            ​​​​​
                            UFPI Programmer
                            https://mslw.com/shop/

                            Comment

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