I am not sure of the model number because it's wall mounted and I haven't had a chance to take it down yet. It is a Samsung 60" LED NON-SMART TV.
Last night while watching TV (streaming Netflix from my PC), the screen went completely blank. The backlights are still on, but it displays no image and has no sound. I can't bring up the menu or visually see it do anything. Even stranger is the fact that it WILL NOT stay powered off. Pressing the power button on the remote or TV turns it off for about half a second and then it comes right back on. The backlights will shut off for that fraction of a second, but immediately come back on, still displaying no picture. I unplugged it for about 30 minutes, and as soon as I plugged it back in it came on with backlights.
When I got the TV I replaced the backlights (ordered new from ShopJimmy). I haven't had any issues until now. I also keep the backlights at 15 out of 20.
I've never seen this kind of issue before and so I don't have any idea where to start. Seeing that it refuses to stay powered off I'm suspecting the power supply board, but generally that would cause a set to not stay on.
Any ideas?
Note: I only have two sources plugged into it: HDMI from my PC, and a coaxial antenna. I DID try disconnecting the HDMI from the PC but still had the same symptoms.
Last night while watching TV (streaming Netflix from my PC), the screen went completely blank. The backlights are still on, but it displays no image and has no sound. I can't bring up the menu or visually see it do anything. Even stranger is the fact that it WILL NOT stay powered off. Pressing the power button on the remote or TV turns it off for about half a second and then it comes right back on. The backlights will shut off for that fraction of a second, but immediately come back on, still displaying no picture. I unplugged it for about 30 minutes, and as soon as I plugged it back in it came on with backlights.
When I got the TV I replaced the backlights (ordered new from ShopJimmy). I haven't had any issues until now. I also keep the backlights at 15 out of 20.
I've never seen this kind of issue before and so I don't have any idea where to start. Seeing that it refuses to stay powered off I'm suspecting the power supply board, but generally that would cause a set to not stay on.
Any ideas?
Note: I only have two sources plugged into it: HDMI from my PC, and a coaxial antenna. I DID try disconnecting the HDMI from the PC but still had the same symptoms.
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