Vizio TVs, defective update? Same symptoms on two different TVs after update

[DXseekerMO]

So after 2 different Vizio TV's model numbers P502ui-B1E and D55u-D1 got updates there is now a picture latency issue. The sound comes up but the picture takes about a second to show. If I use the channel up button and move up several stations the sound comes up pretty fast but there is a gray screen before the picture comes up. The other problem is when I do a partial channel search the menu flashes on and off several times but the scan continues normally.

Both TVs worked fine with no issues until the latest update was installed. After though these issues showed up.

I'm just wondering if anyone else's Vizio TVs are having similar issues after a recent update?

[budm]

Re: Vizio TVs, defective update? Same symptoms on two different TVs after update

Did you get the update from Vizio?

[nomoresonys]

Re: Vizio TVs, defective update? Same symptoms on two different TVs after update

Could be buggy updates, can you roll em back to last firmware?

[DXseekerMO]

Re: Vizio TVs, defective update? Same symptoms on two different TVs after update

Did you get the update from Vizio?

The next morning when I turned it on there was a firmware update notice on screen. Because it updated when the TV was off I presume it came from Vizio.

Could be buggy updates, can you roll em back to last firmware?

Unfortunately not on Vizios, at least that I know of anyhow

[budm]

Re: Vizio TVs, defective update? Same symptoms on two different TVs after update

Can you check and see what FW version is on the P502ui-B1E now?

[DXseekerMO]

Re: Vizio TVs, defective update? Same symptoms on two different TVs after update

Can you check and see what FW version is on the P502ui-B1E now?

Unfortunately no, this is a post-sale TV. The same one I was discussing in another thread. I replaced the main board in it and the problem went away. Apparently the update happened while in the buyer's possession.

I still have the D55u-D1 (also with a main board replacement before update and onset of symptoms) and I can check the FW version in it.

[DXseekerMO]

Re: Vizio TVs, defective update? Same symptoms on two different TVs after update

The 55" version: V1.3.34-UHD, FRC version 9.412

EDIT/ADD: Current firmware version is 1.5.15

[budm]

Re: Vizio TVs, defective update? Same symptoms on two different TVs after update

It should be 1.5.16 by now.
https://www.reddit.com/r/VIZIO_Offic..._version_1516/
That is 8 months ago, and some people also has problem with new FW as well.
I would contact as well to see what they have to say about the problem after upgrading the FW.