Panasonic plasma TH-42PZ80U or TH-42PZ80UA, 7 blinks, random green image, questions

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  • S_S
    Member
    • Sep 2017
    • 16
    • USA

    #1

    Panasonic plasma TH-42PZ80U or TH-42PZ80UA, 7 blinks, random green image, questions

    I am not DIY enough at the moment to deal with testing for voltages with multimeters, recapping/soldering, and such. If it’s really not hard to do, though, I suppose I can go out and buy one. There is a repairman 60 miles away so I can take it to him but I need to know some things to decide if it’s worth putting a bunch of money and time into.

    Before the TV refused to turn on with the 7 blinks the picture would randomly turn green or partially green once in a while. Not a “green screen” but television images only with just the color green, or mostly just the color green. This happened over a period of a month or two. It was rather random. Most of the time everything would be fine and it would clear up, too. However, sometimes it wouldn’t clear up so I’d turn it off to let it cool down. I think there may have been horizontal banding (like scan lines) happening in the images that were shown as well.

    I do not remember hearing any popping sound or smelling anything. If there was a pop I’ve forgotten about it. I am completely sure I didn’t smell anything burning.

    1) I’ve heard that it’s a “known issue” (design flaw) that wasn’t fixed. In a later model(s) there was a screw kit released to fix the problems with those. Apparently, it was that there wasn’t enough pressure which caused arcing. Is that the cause of the SC failure apparently being common for my set as well? If not, why is SC failure common and is it something I can do something about, like jury-rigging extra cooling?

    2) Everyone selling the used parts claims they were pulled from sets that had damaged panels (except for one listing that actually said they were pulled from a TV that wouldn’t turn on), usually from shipping. I’ve already read one person who ended up buying dead replacement boards. Any suggestions? The feedback score of the people I’ve seen listing parts on Ebay has been really good so it makes me wonder how they could sell bad boards. I suppose I should stick with vendors that allow returns.

    3) I didn’t see anything wrong with the boards. The only question marks are the amount of dust that was inside the TV (a lot — all cleaned out now) and rust/corrosion spots on the bottom of the case. I thought maybe those could be from dripping capacitor liquid, if it’s anything like battery acid. But, no caps appear to be bulging. I didn’t see any staining on the boards. I took the SC board out and the back looks fine. The SU and SD boards also look fine. The ribbon cables look good and were very snug. The only oddities I saw were snail-like light trails on the bottom of the board in three places, like scratches but the surface was smooth. What are these?

    4) A repairman said that a lot of these TVs had problems with the boards going bad and Panasonic had to replace so many boards that the repair program was ended due to costs, or something like this. He also said that if the SC board is okay and either the SD or SU boards are bad there is a strong likelihood that if one or both of those boards are replaced it will short the TV, causing more damage (like frying the SC board). I’ve also read that if a person uses a bad SC board it can fry the SD and SU boards. So, my idea was to replace all three at the same time but I’m concerned about that plan due to what he said about how it’s common to short out the TV when trying to replace the SD and SU boards. Is this because of all the ribbon cables? I’ve read that it’s difficult to get all of the ribbon cables seated well.

    5) Someone said they would use solder in screw holes to prevent the arcing problem. Is something like this needed for this model or just the TC-P50GT30 or some other model?

    6) The TV only has three fans but four places for fans. Would adding a fourth fan help with longevity or do I need to get a very thin fan and jury rig it somehow so it can cool the SC board more? It looks like there is room below the SC board to put a fan in but how to power it and how to secure it… Is there a way to improve the heatsink situation on the SC board?

    7) Can dust alone cause the green screen issue and/or the 7 lights? It was very full of dust on the inside, even though I had kept the outside clean. Panasonic’s manual should have told people to take apart the TV every so often and clean it.

    8) Is a loose ribbon cable really a possible cause of my issues? Everything points to the SC board but I want to make sure I’m leaving no simple stone unturned.

    9) Is the green images issue separate from the 7 lights issue, such as a problem with the power board? Why would the TV continue to work normally most of the time with this green images problem? Is it because a capacitor was only partially bad? Is it because something was delivering marginal voltages? Is it just because of dust overheating? Is whatever it is dead or is it possible that I could reassemble the TV and find it working?

    10) The repairman said I could unscrew the SD and SU boards, take off the ribbon cable connecting them to the SC board, and make sure they’re not touching anything. Then, I could turn the TV on. He said that if the TV shuts down that’s the SC board being bad and if it doesn’t it’s one or both of the other boards being bad. He said that if it’s one or both of the other boards it’s probably not worth trying to replace them because of the likelihood of shorting out the TV. Is this correct? Is there something relatively simple I could to do prevent that from happening?

    11) My TV is very confusing to identify. It has a silver sticker on the back that says the model is TH-42PZ80UA but there is a white sticker by it that says it’s a TH-42PZ80U. The sticker on the inside of the case says mc106f16t11. So, not only am I unsure about which TV I actually have, all the board replacement vendors warn to order by part number not by board number. Well, I looked on both sides of the boards (like SC) and didn’t see any part number. All I saw was the board number. In the case of the SC board it’s TNPA5657 AC 1SC. Listings I’ve seen show parts for TNPA5657AC but that’s the board number not the mysterious part number. Panasonic seems really intent on making this as difficult as possible for someone who’s not a pro.

    Sorry about the length of this message but any help is appreciated. I would just replace the TV but I can’t find anything for a reasonable price that has good viewing angles and good contrast. I don’t have the funds for OLED.

    All the same, if this TV is anything like the expensive GE (piece of junk) fridge that I poured a huge amount of money in (three or four boards replaced and it still had to be thrown out) then I don’t want to go through that. The fridge was top-rated by Consumer Reports and had exposed liquid caps. Smart… Our Kenmore dishwasher also had liquid caps on its board that failed. So did our microwave. So did our range. The Maytag repairman said it’s a “known issue” with the model I have and that the later model didn’t have the problem. LOL. Our GE dryer also failed shortly out of warranty. Not sure why it died out of the blue, other than being a GE product.

    I also found this post. It’s not the same model (the thread is for TH-42PZ77U) but I wonder if there is a similar issue with mine:

    Originally posted by rayrod81
    Here is a service bulletin on these models. The SU is the buffer board that I was referring to. When the SU or SD boards go bad then you must replace the plasma panel as well as the culprit board (SU or SD). So unfortunately the TV is not economically repairable.
    Originally posted by tom66
    If the panel really is defective the SU will have been damaged by the short and you should get 7 blinks but this also indicates an SU board failure so you have to take a chance.

    But there is also this success story with a different model:

    1. Replaced the bad 6 transistors with the new one.
    2. Install the board back to TV, but NOT connect to the buffer boards (SD/SU) (I even disconnected the grounds, no physically touch between the SC and the two buffer boards).
    3. Shorted the SC50 (I used an old IDE hard drive jumper)
    4. Plug and Turned on the TV, it powered up constantly, no blinks any more, TV response to the remote control.
    5. Unplug the power cord from the wall, wait for 5 minutes.
    6. Connected the SC board with the SU/SD board firmly (connectors and grounds).
    7. Plug and turned on the power supply, TV lite up ! Everything works !
    referring to the TC-P50GT30

    Originally posted by tvsteve2
    All these sets damage is usually caused by arcing at the screws that ground the circuitry some of the better rebuild kits give replacement screws and it is recommended that some solder should be carefully added to the ground pads at the screw holes!
    Originally posted by electronicsurplus
    We also use Heatsink Strips on ALL repairs in order to keep the IGBTs cooler Which I highly recommend either using a small fan or heatsinks with Silicone adhesive because these IGBTs do run quite hot and, this has extended the longevity (Have not had one returned yet.(Knock on wood) : )
    I'm curious about these procedures. Are they applicable to my set? What about just putting a fourth fan into it at the top right? Too far away to make a difference?
    Last edited by S_S; 09-26-2017, 11:13 PM.
  • tom66
    EVs Rule
    • Apr 2011
    • 32560
    • UK

    #2
    Re: Panasonic plasma TH-42PZ80U or TH-42PZ80UA, 7 blinks, random green image, questio

    Originally posted by S_S
    I am not DIY enough at the moment to deal with testing for voltages with multimeters, recapping/soldering, and such. If it’s really not hard to do, though, I suppose I can go out and buy one. There is a repairman 60 miles away so I can take it to him but I need to know some things to decide if it’s worth putting a bunch of money and time into.
    You may need a multimeter. I'd recommend having one in the house anyway. Appliance seem faulty? Useful for checking fuses, switches, relays, etc. Car won't start? Check battery voltage, or track wiring faults, etc. Check a AA battery to see if its fresh?

    Originally posted by S_S
    Before the TV refused to turn on with the 7 blinks the picture would randomly turn green or partially green once in a while. Not a “green screen” but television images only with just the color green, or mostly just the color green. This happened over a period of a month or two. It was rather random. Most of the time everything would be fine and it would clear up, too. However, sometimes it wouldn’t clear up so I’d turn it off to let it cool down. I think there may have been horizontal banding (like scan lines) happening in the images that were shown as well.
    There is a common issue on these sets where the LVDS cable which sends video data between two boards works its way loose. This may cause a variety of artefacts but I have seen green screens before on these TVs caused by this fault.

    Originally posted by S_S
    1) I’ve heard that it’s a “known issue” (design flaw) that wasn’t fixed. In a later model(s) there was a screw kit released to fix the problems with those. Apparently, it was that there wasn’t enough pressure which caused arcing. Is that the cause of the SC failure apparently being common for my set as well? If not, why is SC failure common and is it something I can do something about, like jury-rigging extra cooling?
    Not applicable to this model, only certain 2011 (model number ends in "30") sets. Your set is a 2008 model (model number ends in "80").

    Originally posted by S_S
    2) Everyone selling the used parts claims they were pulled from sets that had damaged panels (except for one listing that actually said they were pulled from a TV that wouldn’t turn on), usually from shipping. I’ve already read one person who ended up buying dead replacement boards. Any suggestions? The feedback score of the people I’ve seen listing parts on Ebay has been really good so it makes me wonder how they could sell bad boards. I suppose I should stick with vendors that allow returns.
    This is just something you have to put up with. Unless the board is sold as-is there will be a returns process. ShopJimmy is really good for returns, but can be expensive. eBay is also good, but parts are variable quality.

    Originally posted by S_S
    3) I didn’t see anything wrong with the boards. The only question marks are the amount of dust that was inside the TV (a lot — all cleaned out now) and rust/corrosion spots on the bottom of the case. I thought maybe those could be from dripping capacitor liquid, if it’s anything like battery acid. But, no caps appear to be bulging. I didn’t see any staining on the boards. I took the SC board out and the back looks fine. The SU and SD boards also look fine. The ribbon cables look good and were very snug. The only oddities I saw were snail-like light trails on the bottom of the board in three places, like scratches but the surface was smooth. What are these?
    Dust is normal..the sets have fans and draw air in, along with dust. A dusting down probably isn't a bad idea, though I don't think the dust will cause an actual failure. The snail-like trails, I'm not sure of, might be adhesive pads for the thermal pads that heatsink the back of the board. (Cools through the transistor leads.)

    Originally posted by S_S
    4) A repairman said that a lot of these TVs had problems with the boards going bad and Panasonic had to replace so many boards that the repair program was ended due to costs, or something like this. He also said that if the SC board is okay and either the SD or SU boards are bad there is a strong likelihood that if one or both of those boards are replaced it will short the TV, causing more damage (like frying the SC board). I’ve also read that if a person uses a bad SC board it can fry the SD and SU boards.
    Your repairman is wrong. While these sets do have occasional SC/SU/SD failure, it's pretty rare. Certainly not an epidemic. Panasonic sets of this vintage seem to be okay with the buffer boards and SC failure; some newer examples can damage the SU/SD when SC goes pop.

    Originally posted by S_S
    5) Someone said they would use solder in screw holes to prevent the arcing problem. Is something like this needed for this model or just the TC-P50GT30 or some other model?
    Bad idea whatever the set. Will prevent the screws making good contact.

    Originally posted by S_S
    6) The TV only has three fans but four places for fans. Would adding a fourth fan help with longevity or do I need to get a very thin fan and jury rig it somehow so it can cool the SC board more? It looks like there is room below the SC board to put a fan in but how to power it and how to secure it… Is there a way to improve the heatsink situation on the SC board?
    I believe the three-fan variant has a lower rated total power consumption and lower picture brightness. Up to you, but I wouldn't think it would be worth the effort. You'd need to modify the A board to add an extra fan option.

    Originally posted by S_S
    7) Can dust alone cause the green screen issue and/or the 7 lights? It was very full of dust on the inside, even though I had kept the outside clean. Panasonic’s manual should have told people to take apart the TV every so often and clean it.
    No...it should be fine.

    Originally posted by S_S
    8) Is a loose ribbon cable really a possible cause of my issues? Everything points to the SC board but I want to make sure I’m leaving no simple stone unturned.
    SOS7 is probably not a loose ribbon cable.

    Originally posted by S_S
    9) Is the green images issue separate from the 7 lights issue, such as a problem with the power board? Why would the TV continue to work normally most of the time with this green images problem? Is it because a capacitor was only partially bad? Is it because something was delivering marginal voltages? Is it just because of dust overheating? Is whatever it is dead or is it possible that I could reassemble the TV and find it working?
    See above, issue with LVDS. SOS7 is different. Not PSU. Unlikely to be ribbon cable.

    Originally posted by S_S
    10) The repairman said I could unscrew the SD and SU boards, take off the ribbon cable connecting them to the SC board, and make sure they’re not touching anything. Then, I could turn the TV on. He said that if the TV shuts down that’s the SC board being bad and if it doesn’t it’s one or both of the other boards being bad. He said that if it’s one or both of the other boards it’s probably not worth trying to replace them because of the likelihood of shorting out the TV. Is this correct? Is there something relatively simple I could to do prevent that from happening?
    This is a reasonable test.

    See above for SC/SU/SD failure.

    There are short-circuit tests you can do to check if the SU/SD is failed.

    Originally posted by S_S
    11) My TV is very confusing to identify. It has a silver sticker on the back that says the model is TH-42PZ80UA but there is a white sticker by it that says it’s a TH-42PZ80U. The sticker on the inside of the case says mc106f16t11. So, not only am I unsure about which TV I actually have, all the board replacement vendors warn to order by part number not by board number. Well, I looked on both sides of the boards (like SC) and didn’t see any part number. All I saw was the board number. In the case of the SC board it’s TNPA5657 AC 1SC. Listings I’ve seen show parts for TNPA5657AC but that’s the board number not the mysterious part number. Panasonic seems really intent on making this as difficult as possible for someone who’s not a pro.
    TH-42PZ80UA = Variant ("A" is a revision to the design; mid-year variant, or special option for other stores, e.g. Best Buy may sell a slightly different variant, this is done for several reasons, one is to avoid customers price-comparing, and two is to offer different options for different regions.)

    TH-42PZ80U = Model. This is the best number for service info.

    mc106f16t11 = Plasma panel model number. PDPs were sold to other manufacturers, so for instance some Vizio sets had Panasonic PDPs in them, the PDP is the glass panel plus most of the electronics required to drive the set.
    Please do not PM me with questions! Questions via PM will not be answered. Post on the forums instead!
    For service manual, schematic, boardview (board view), datasheet, cad - use our search.

    Comment

    • S_S
      Member
      • Sep 2017
      • 16
      • USA

      #3
      Re: Panasonic plasma TH-42PZ80U or TH-42PZ80UA, 7 blinks, random green image, questio

      Thanks for all the detailed info!

      So, the green image issue sounds like it's separate from the 7 blinks issue.

      All the part vendors warn to order by part number not by board number but there is absolutely nothing I can find on any of the three boards (SD, SU, SC) that indicates anything other than the board number.

      The sticker thing is what makes me nervous because it seems the SC board is specific to the UA and U versions. I don't want to end up getting the wrong one.

      Do you think I should order the SC and SU/SD boards and replace all three at once or just a new SC?

      If the UA is a revision then why would the white sticker just say U? It seems to make little sense that Panasonic would produce the fancier silver stickers with UA on them and then go backward in model by putting one on an older U. I suppose it can happen, though. Maybe leftover parts for the plain U.

      Do leaky capacitors cause pitting in metal? There are three or four small rust/corrosion spots on the metal surface at the bottom of the inside of the TV. I didn't see anything wrong with the capacitors I looked at on the boards, though. I also didn't see any burn marks or residue on the boards.
      Last edited by S_S; 09-27-2017, 01:59 PM.

      Comment

      • S_S
        Member
        • Sep 2017
        • 16
        • USA

        #4
        Re: Panasonic plasma TH-42PZ80U or TH-42PZ80UA, 7 blinks, random green image, questio

        Here are pictures

        SC board



        trails





        pitting/corrosion

        Comment

        • tom66
          EVs Rule
          • Apr 2011
          • 32560
          • UK

          #5
          Re: Panasonic plasma TH-42PZ80U or TH-42PZ80UA, 7 blinks, random green image, questio

          The SC board probably isn't specific to the different sets. There may be some slight changes, but IIRC the boards are compatible on the UK versions of this set, the TH-42PZ80B and TH-42PZ80BA can work with either set of board (=BA is a cost down version in our market and the SC/PSU are slightly smaller. It is possible the brightness is a little lower as well but I have never been able to confirm. It may simply be a design change after Panasonic determined they could reach their desired plasma product reliability, typically 15 years, with the cheaper design.)

          You could try isolating SU/SD boards first, see if blink code changes.
          Then disconnect SC to D board ribbon cable on SC side, see if blink code changes.
          Check for short between Vsus and GND.
          Check for short between the floating ground screws and ground (these are the HV DANGER screws that connect the SC and SU/SD boards)
          Check between pairs of the "HV DANGER" screws on the SU/SD boards, VSCAN+VFG and VFG are on these screws, a short here indicates a bad SU/SD or possibly SC. To confirm disconnect SC from them and retest on the board, if short is still present, that board is bad.
          Please do not PM me with questions! Questions via PM will not be answered. Post on the forums instead!
          For service manual, schematic, boardview (board view), datasheet, cad - use our search.

          Comment

          • S_S
            Member
            • Sep 2017
            • 16
            • USA

            #6
            Re: Panasonic plasma TH-42PZ80U or TH-42PZ80UA, 7 blinks, random green image, questio

            I really appreciate all the help. : )

            I read somewhere (service guide or something) to leave the set unplugged for a minute to let the capacitors drain but that doesn't seem like it would be long enough. How long should I leave the system unplugged after plugging it in before unscrewing anything?

            "Danger, high voltage" makes me want to be certain.

            One of the things that made me think there might be a specific SC board for the UA model is that some Ebay listings list "known models" for just the U and some for the UA.
            Last edited by S_S; 09-27-2017, 05:28 PM.

            Comment

            • tom66
              EVs Rule
              • Apr 2011
              • 32560
              • UK

              #7
              Re: Panasonic plasma TH-42PZ80U or TH-42PZ80UA, 7 blinks, random green image, questio

              Originally posted by S_S
              I really appreciate all the help. : )

              I read somewhere (service guide or something) to leave the set unplugged for a minute to let the capacitors drain but that doesn't seem like it would be long enough. How long should I leave the system unplugged after plugging it in before unscrewing anything?

              "Danger, high voltage" makes me want to be certain.

              One of the things that made me think there might be a specific SC board for the UA model is that some Ebay listings list "known models" for just the U and some for the UA.
              A minute should be ok. If there is a light on the SC board and SS board, wait for those to extinguish, as well.
              Please do not PM me with questions! Questions via PM will not be answered. Post on the forums instead!
              For service manual, schematic, boardview (board view), datasheet, cad - use our search.

              Comment

              • S_S
                Member
                • Sep 2017
                • 16
                • USA

                #8
                Re: Panasonic plasma TH-42PZ80U or TH-42PZ80UA, 7 blinks, random green image, questio

                Thanks again for all the help. It turned out that it was just a loose connection or something. I decided against ordering parts and reassembled the TV (SD/SU/SC reconnected) as a first test and it worked. I'm really surprised because everything seemed very tightly secured, including all the ribbon cables.

                The TV is much happier now that it's all dusted. The fan noise that was obvious has now become very quiet.

                Comment

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