Vizio E500i-A1 No Power

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  • toddw65
    Senior Member
    • Jan 2014
    • 108
    • USA

    #1

    Vizio E500i-A1 No Power

    My new project is a Vizio E500i-A1 which does have voltages present on the power board, however, nothing happens when you push the power button. No backlight, picture or power LED.

    I've annotated voltages I found on the attached pictures.

    Thanks in advance for your help on this one.

    Todd
    Attached Files
  • budm
    Badcaps Legend
    • Feb 2010
    • 40746
    • USA

    #2
    Re: Vizio E500i-A1 No Power

    You do have PS-ON signal from main board to turn on the switched 12V/24V power supply but the main board is not sending the BL-ON and the Dim control signals.
    You have problem on the main board.
    Never stop learning
    Basic LCD TV and Monitor troubleshooting guides.
    http://www.badcaps.net/forum/showthr...956#post305956

    Voltage Regulator (LDO) testing:
    http://www.badcaps.net/forum/showthr...999#post300999

    Inverter testing using old CFL:
    http://www.badcaps.net/forum/showthr...er+testing+cfl

    Tear down pictures : Hit the ">" Show Albums and stories" on the left side
    http://s807.photobucket.com/user/budm/library/

    TV Factory reset codes listing:
    http://www.badcaps.net/forum/showthread.php?t=24809

    Comment

    • toddw65
      Senior Member
      • Jan 2014
      • 108
      • USA

      #3
      Re: Vizio E500i-A1 No Power

      Thanks Bud. Is there a way to fire up the backlights to make sure they work?

      Comment

      • toddw65
        Senior Member
        • Jan 2014
        • 108
        • USA

        #4
        Re: Vizio E500i-A1 No Power

        Based on other posts here, I pulled the wire from the ON/OFF pin on CN9102. Then I used a 1k resistor to jump from 5v to ON/OFF. All the voltages on the power board come up to what they are supposed to be and there is 24v at CN803 on the LED driver board. It's interesting that each of the VLED+ pins have 43v on them which seems low based on posts I've read here. I also powered the unit down and read the initial voltage at VLED+ and it doesn't go higher then 43v.

        Comment

        • budm
          Badcaps Legend
          • Feb 2010
          • 40746
          • USA

          #5
          Re: Vizio E500i-A1 No Power

          Originally posted by toddw65
          Based on other posts here, I pulled the wire from the ON/OFF pin on CN9102. Then I used a 1k resistor to jump from 5v to ON/OFF. All the voltages on the power board come up to what they are supposed to be and there is 24v at CN803 on the LED driver board. It's interesting that each of the VLED+ pins have 43v on them which seems low based on posts I've read here. I also powered the unit down and read the initial voltage at VLED+ and it doesn't go higher then 43v.
          So you left the connector between the main board and the power supply board in place but remove the ON/OFF pin to force on the backlights but the VLED+ did not jump up from 43V? If that is the case the Boost converter is not active to provide higher Voltage to drive the LEDs.
          Never stop learning
          Basic LCD TV and Monitor troubleshooting guides.
          http://www.badcaps.net/forum/showthr...956#post305956

          Voltage Regulator (LDO) testing:
          http://www.badcaps.net/forum/showthr...999#post300999

          Inverter testing using old CFL:
          http://www.badcaps.net/forum/showthr...er+testing+cfl

          Tear down pictures : Hit the ">" Show Albums and stories" on the left side
          http://s807.photobucket.com/user/budm/library/

          TV Factory reset codes listing:
          http://www.badcaps.net/forum/showthread.php?t=24809

          Comment

          • toddw65
            Senior Member
            • Jan 2014
            • 108
            • USA

            #6
            Re: Vizio E500i-A1 No Power

            That's correct. Everything hooked up except the single wire the ON/OFF pin.

            Comment

            • budm
              Badcaps Legend
              • Feb 2010
              • 40746
              • USA

              #7
              Re: Vizio E500i-A1 No Power

              That means we will have to trace out the LED driver circuits next.
              Never stop learning
              Basic LCD TV and Monitor troubleshooting guides.
              http://www.badcaps.net/forum/showthr...956#post305956

              Voltage Regulator (LDO) testing:
              http://www.badcaps.net/forum/showthr...999#post300999

              Inverter testing using old CFL:
              http://www.badcaps.net/forum/showthr...er+testing+cfl

              Tear down pictures : Hit the ">" Show Albums and stories" on the left side
              http://s807.photobucket.com/user/budm/library/

              TV Factory reset codes listing:
              http://www.badcaps.net/forum/showthread.php?t=24809

              Comment

              • RobII
                Member
                • Mar 2016
                • 34
                • USA

                #8
                Re: Vizio E500i-A1 No Power

                Sorry to bump an old thread. I have the same tv with the exact same problem. Were you able to diagnose this and get it fixed?

                edit: Anyone have a link to the service manual?

                Comment

                • toddw65
                  Senior Member
                  • Jan 2014
                  • 108
                  • USA

                  #9
                  Re: Vizio E500i-A1 No Power

                  I ended up replacing the main board and its still going strong.

                  Comment

                  • RobII
                    Member
                    • Mar 2016
                    • 34
                    • USA

                    #10
                    Re: Vizio E500i-A1 No Power

                    Good to know. I have a main board coming tomorrow. Thanks for the update.

                    Comment

                    • toddw65
                      Senior Member
                      • Jan 2014
                      • 108
                      • USA

                      #11
                      Re: Vizio E500i-A1 No Power

                      No problem. Good luck!

                      Comment

                      • RobII
                        Member
                        • Mar 2016
                        • 34
                        • USA

                        #12
                        Re: Vizio E500i-A1 No Power

                        Success! It was the main board. I ordered the full repair kit from Shopjimmy as it was only $20 more than just getting the main board by itself. TV looks great!
                        Attached Files

                        Comment

                        • CRTLED
                          New Member
                          • Sep 2017
                          • 1
                          • US

                          #13
                          Re: Vizio E500i-A1 No Power

                          I am trouble shooting the same unit, Vizio E500i-A1 remotely.

                          So far, PS and MB have been replaced with known good units, no change.

                          The "Power" LED on the lower left comes on then fades out while turning TV on.

                          I will be near the TV next week and can check voltages, any other thoughts?

                          Comment

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