Blaupunkt 42/188J Faulty Screen?

[anotherdude]

Has this set since june last year picked it up new for £199 with 18 months warranty

Seems like the screen is at fault here just wondered if anyone else could confirm, obviously not a expensive TV

video here showing the fault


http://youtu.be/kFvdTqpdiJ0

[tom66]

Re: Blaupunkt 42/188J Faulty Screen?

Yep definitely a faulty screen.

[anotherdude]

Re: Blaupunkt 42/188J Faulty Screen?

So just a bit of a follow up

Got this back today, a week after it was collected.

RMA Note states panel replaced and LVDS cable changed, TV tested OK

Power it on to see the screen light up with no menus or image.

Tried connecting a HDMI and changing the sources at this point the TV screen goes crazy either showing garbled/corrupt menus or the screen shows all sorts of different colours.

Rang UMC back up to tell them was told they'd be back in touch before dinner time, dinner time passed and still nothing eventually got back in touch about 2pm to be told they'd need to collect the TV again.

Recieved another email with another RMA for this to go back again and this time they're trying to blame the courier saying "damaged in transit", i'm no expert at all, but i'm guessing they've either not insert the LVDS cable incorrectly or not changed the panel number in the service menu.

Needless to say no apology from UMC and they just ignore any emails you send them.

Video showing this

https://www.youtube.com/watch?v=0ifakyH_WcA

[tom66]

Re: Blaupunkt 42/188J Faulty Screen?

Heh, looks like (another) bad LCD panel. Could be loose LVDS but I'd be surprised...

Are they really that bad? LOL. It amazes me how bad consumer electronics can be made to be.

[anotherdude]

Re: Blaupunkt 42/188J Faulty Screen?

Heh, looks like (another) bad LCD panel. Could be loose LVDS but I'd be surprised...

Are they really that bad? LOL. It amazes me how bad consumer electronics can be made to be.

I've emailed them asking for a explanation on why I waited hours for a phone call back on them waiting to speak to the engineer. With no actual explanation on what he/she said. Not that they'll tell me but blaming a courier just seems to me like a get out clause for them.

Surely a panel can't go bad in transit and was defective from the off and was probably never tested.

[anotherdude]

Re: Blaupunkt 42/188J Faulty Screen?

Another final follow up, got it back today after the 2nd repair, RMA form states faulty signal board this time.

All done now hopefully

[ReeceyBurger123]

Re: Blaupunkt 42/188J Faulty Screen?

Im going to be honest but expect to have to send it back again in 18 months, these tv are built to a very low standard and simply dont last....

[anotherdude]

Re: Blaupunkt 42/188J Faulty Screen?

Im going to be honest but expect to have to send it back again in 18 months, these tv are built to a very low standard and simply dont last....

I'd had it just over 6 months when the problem started my extended warranty (18 months) runs out in December of this year, so once thats gone i'll be selling it as soon as possible.