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Insignia N8-42P650A11 multiple clicks, will not power on

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    Insignia N8-42P650A11 multiple clicks, will not power on

    Hello all,
    I have an Insignia plasma here that a friend asked me to take a look at. When I first received the set, it would power on, with audio (sometimes), the display would glow for a few seconds and then stay black with very slight green sparkles, it would stay like this indefinitely. I figured the sparkles were a voltage problem, which I would worry about later on, those along with the display priming at start up made me pretty certain the sustain board was working. I figured I was dealing with a mainboard fault. (I've worked on two Samsungs with the same issue, both were mainboard problems). But, upon opening up the tv to get part numbers and troubleshoot (hadn't done anything yet), the problem changed entirely.. Now when I plug the set in, I hear a relay on the power supply click a few times (sounds like 3 on-off cycles), and then nothing, no activity from the display whatsoever, no sound.
    What I have done so far:

    Visually inspected all capacitors on the power supply:
    One is ever so slightly bulged, I mean very slightly. No other problems visible.

    Checked both fuses with my ohmmeter:
    Both good.

    Checked all outputs on the power supply during on-off cycles when plugged in:
    The 15v and 5.3v outputs to the T-Con and mainboard are active, on and off with the clicking, proper voltage, then stay off when clicking is done.
    The Vs and Va outputs to the sustain board, however, show no activity at all.. I found this interesting, however I'm not sure if this shows a bad PS or if it waits for some signal from the mainboard before powering these..

    I should also note that I have already replaced the mainboard (the part was already ordered so why not), nothing changed. I am felling like this is a dead PS, but any input would be great!

    Thank you very much for taking the time to read my spiel.
    Last edited by dapiz987; 08-16-2013, 12:18 PM.

    #2
    Re: Insignia N8-42P650A11 multiple clicks, will not power on

    This is one of those notorious Samsung thin-profile TVs. BTW, for the sake of parts searching and info gathering, the model number is actually NS-42P650A11. There are many threads on this line of TVs and many frustrated owners on this forum. You will need to do careful testing, or you could cause more damage:

    (1) Disconnect the X-main from the Y-main and power supply then power on the TV. If the PSU VS and VA voltages stay up, replace the X-main and X-buffer (can't remember if this TV has an X-buffer). DO NOT RECONNECT THE X-MAIN! If not, proceed to step 2.

    (2) Disconnect the Y-main from the PSU then power on the TV. If the PSU VS and VA voltages stay up, replace Y-main, X-main, and buffer(s). Buffers don't always fail, but I always replace them anyway. Testing the buffers hasn't proven to be reliable for me, and at least one of these TVs I repaired had a bad buffer.

    If these steps result in discovering the problem boards, once the replacement boards arrive, sample test a few of the components on the Y-main and X-main heat sinks using a multimeter (testing is done with boards out of the TV). If they check out, install ALL BOARDS AT ONCE then power on the TV.
    Last edited by capkid; 08-16-2013, 11:09 PM.
    LG Plasma Mal-Discharge Correction Service

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      #3
      Re: Insignia N8-42P650A11 multiple clicks, will not power on

      I just did these tests, after disconnecting the x-main nothing changed and the Vs/Va still never go live. After disconnecting the y-main, the relay only clicks once and the set appears to stay on. However, the Vs/Va briefly provide proper voltage then start to rapidly decline after 2 or 3 seconds, eventually reaching 0.

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        #4
        Re: Insignia N8-42P650A11 multiple clicks, will not power on

        It's been awhile since I last worked on one of these. Can you post a pic of the circuit board layout?

        Edit: You may have to disconnect the logic control board ribbon cables from the sustains in this particular TV to perform the outlined tests. Alternatively, you could just remove each of the sustains from the TV. I'd also advise testing the heat sink components on each sustain with the boards out of the TV to see if you have shorts. At this point, I think we can rule out the PSU being faulty, and it's normally the case that they don't fail in these TVs.
        Last edited by capkid; 08-17-2013, 07:49 PM.
        LG Plasma Mal-Discharge Correction Service

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          #5
          Re: Insignia N8-42P650A11 multiple clicks, will not power on

          If the power supply cannot sustain voltage with nothing plugged into it, how does that rule it out?

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            #6
            Re: Insignia N8-42P650A11 multiple clicks, will not power on

            Originally posted by dapiz987 View Post
            If the power supply cannot sustain voltage with nothing plugged into it, how does that rule it out?
            The voltage comes up, and a bad load is most likely causing the PSU voltages to drop. We've seen this in the past. Did you try disconnecting the ribbon logic board cables or totally removing the boards from the TV?
            Last edited by capkid; 08-17-2013, 09:56 PM.
            LG Plasma Mal-Discharge Correction Service

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              #7
              Re: Insignia N8-42P650A11 multiple clicks, will not power on

              Yes i did, and it does the same. And if nothing is plugged into the PSU, where is the bad load coming from? With both mains completely out of the equation, ribbon and power cables, it is still dropping, nothing plugged into the PSU but the mainboard.

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                #8
                Re: Insignia N8-42P650A11 multiple clicks, will not power on

                Originally posted by dapiz987 View Post
                Yes i did, and it does the same. And if nothing is plugged into the PSU, where is the bad load coming from? With both mains completely out of the equation, ribbon and power cables, it is still dropping, nothing plugged into the PSU but the mainboard.
                I vaguely remember having some issues with getting readings from the PSU in this particular TV, so there may be some sort of protection mode. Try testing the components on the sustain heat sinks with the boards out of the TV. You may have to de-solder components to get good readings if they're otherwise inconclusive.
                LG Plasma Mal-Discharge Correction Service

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                  #9
                  Re: Insignia N8-42P650A11 multiple clicks, will not power on

                  Forgive me if this is a dumb question, but how might i go about doing that.. lol

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                    #10
                    Re: Insignia N8-42P650A11 multiple clicks, will not power on

                    Also, the board layout you asked for
                    Attached Files

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                      #11
                      Re: Insignia N8-42P650A11 multiple clicks, will not power on

                      No problem. Ok, an easy test would be to start with the two-legged components to see if anything out of the ordinary results.

                      (1) In diode mode on your meter, place one probe on each of the legs then record the reading.

                      (2) Switch the probes then record the reading.

                      Expected results: One reading should be something like 0.5V, and the other reading should be OL. If you see 0.000 or something similarly low, you have a short.
                      LG Plasma Mal-Discharge Correction Service

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                        #12
                        Re: Insignia N8-42P650A11 multiple clicks, will not power on

                        Will do, but for now, my decent digital meter is out at my shop, only have my analog one here. I get it tomorrow and report back, unless there is a way to do it with an analog meter. Thank you for all your help.

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                          #13
                          Re: Insignia N8-42P650A11 multiple clicks, will not power on

                          Originally posted by dapiz987 View Post
                          Will do, but for now, my decent digital meter is out at my shop, only have my analog one here. I get it tomorrow and report back, unless there is a way to do it with an analog meter. Thank you for all your help.
                          Ok. Yeah, I noticed in your pic that you were using an analog meter . Hopefully, we can quickly resolve your issue.

                          Testing with analog meter: http://www.youtube.com/watch?v=-CsDunXJpVo. I don't use my analog meter much, so I'm not very familiar with how to test certain components with it.
                          Last edited by capkid; 08-17-2013, 10:47 PM.
                          LG Plasma Mal-Discharge Correction Service

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                            #14
                            Re: Insignia N8-42P650A11 multiple clicks, will not power on

                            I am having this EXACT problem with the same TV.

                            I look forward to some insights as well!

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                              #15
                              Re: Insignia N8-42P650A11 multiple clicks, will not power on

                              I apologize for disappearing, been a bit busy. Anyway, I do believe I have found a bad component on the Y-Main.

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                                #16
                                Re: Insignia N8-42P650A11 multiple clicks, will not power on

                                Which component? What are your test results?
                                LG Plasma Mal-Discharge Correction Service

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                                  #17
                                  Re: Insignia N8-42P650A11 multiple clicks, will not power on

                                  One of the mosfets appears to be shorted, no resistance in either direction

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                                    #18
                                    Re: Insignia N8-42P650A11 multiple clicks, will not power on

                                    If you do indeed have a short on the Y-main, the whole board needs to be replaced. These aren't good candidates for a component-level repair. The Y-buffer doesn't usually fail, but I replace them for peace of mind. Testing the buffers has never gone well for me.

                                    Edit: Make sure you test the X-main before replacing the Y-main.
                                    Last edited by capkid; 08-22-2013, 12:16 AM.
                                    LG Plasma Mal-Discharge Correction Service

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                                      #19
                                      Re: Insignia N8-42P650A11 multiple clicks, will not power on

                                      I didn't find any problems on the X-Main that I can tell. I have a new Y-main on the way, should be here Friday or Monday. I will post how it goes as soon as I know. Thanks again for your help on this... Fingers crossed.

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                                        #20
                                        Re: Insignia N8-42P650A11 multiple clicks, will not power on

                                        Was there a resolution to this? I'm having the same exact issue on this tv.

                                        Is this the correct part to order?
                                        http://www.shopjimmy.com/samsung-bn9...main-board.htm

                                        or

                                        http://www.shopjimmy.com/samsung-lj9...main-board.htm
                                        Last edited by blobula; 11-08-2013, 03:46 PM.

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