Philips 37PF9731D/10 - no picture PART2

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  • mcbain
    Member
    • May 2011
    • 21

    #1

    Philips 37PF9731D/10 - no picture PART2

    Hi everyone

    I have got this Philips LCD model 37PF9731D/10
    This tv got no picture but faint sound coming from a movie that playing from my old vcr.
    There is green power light thats stays on all the time
    I have open the tv and when the tv is on i unplugged the power feed to the mainboard and connect again the screen will light up and i got picture, but the sound stays faint. The On screen menu does not come on or i can increase the volume.
    I there is no bulge og leaking caps, no nothing visual.
    What can be wrong??
    p.s can it be the mainboard
    Attached Files
  • tom66
    EVs Rule
    • Apr 2011
    • 32560
    • UK

    #2
    Re: Philips 37PF9731D/10 - no picture PART2

    So which connector do you unplug at it works mostly?
    Please do not PM me with questions! Questions via PM will not be answered. Post on the forums instead!
    For service manual, schematic, boardview (board view), datasheet, cad - use our search.

    Comment

    • mcbain
      Member
      • May 2011
      • 21

      #3
      Re: Philips 37PF9731D/10 - no picture PART2

      the dark grey one upper corner to left in the middle
      Attached Files

      Comment

      • mcbain
        Member
        • May 2011
        • 21

        #4
        Re: Philips 37PF9731D/10 - no picture PART2

        yes and i can connect through the scart plug from my vcr, but it seems that the hdmi does not work, only the scart, also the menu does not show.

        Comment

        • tom66
          EVs Rule
          • Apr 2011
          • 32560
          • UK

          #5
          Re: Philips 37PF9731D/10 - no picture PART2

          Does that go to the PSU?
          I bet there is some power supply on the main board that is missing, something common to HDMI and the OSD, but not the rest of the video.
          Please do not PM me with questions! Questions via PM will not be answered. Post on the forums instead!
          For service manual, schematic, boardview (board view), datasheet, cad - use our search.

          Comment

          • mcbain
            Member
            • May 2011
            • 21

            #6
            Re: Philips 37PF9731D/10 - no picture PART2

            yes this is connect to the psu, to the top of the psu on the picture

            oki now if i connect the hdmi, the panel become red and the blue with black stripe in the middle

            strange this that the picture from my vcr throug scart is good, but the sound is faint as usual
            Last edited by mcbain; 01-04-2013, 06:55 PM.

            Comment

            • tom66
              EVs Rule
              • Apr 2011
              • 32560
              • UK

              #7
              Re: Philips 37PF9731D/10 - no picture PART2

              OK, do you know the chassis number for this set?
              e.g. LC4.3

              It will be written on the model sticker.

              I will look up a schematic for the main board, Philips usually provide them, makes finding faults easier.
              Please do not PM me with questions! Questions via PM will not be answered. Post on the forums instead!
              For service manual, schematic, boardview (board view), datasheet, cad - use our search.

              Comment

              • mcbain
                Member
                • May 2011
                • 21

                #8
                Re: Philips 37PF9731D/10 - no picture PART2

                service manual:
                http://www.scribd.com/doc/32595616/P...ssis-Lcd-Tv-Sm

                if you need more pics, let me know
                Attached Files

                Comment

                • budm
                  Badcaps Legend
                  • Feb 2010
                  • 40746
                  • USA

                  #9
                  Re: Philips 37PF9731D/10 - no picture PART2

                  "To download this document you must become a Premium Reader" Do you have to join just to down load this manual?
                  Never stop learning
                  Basic LCD TV and Monitor troubleshooting guides.
                  http://www.badcaps.net/forum/showthr...956#post305956

                  Voltage Regulator (LDO) testing:
                  http://www.badcaps.net/forum/showthr...999#post300999

                  Inverter testing using old CFL:
                  http://www.badcaps.net/forum/showthr...er+testing+cfl

                  Tear down pictures : Hit the ">" Show Albums and stories" on the left side
                  http://s807.photobucket.com/user/budm/library/

                  TV Factory reset codes listing:
                  http://www.badcaps.net/forum/showthread.php?t=24809

                  Comment

                  • mcbain
                    Member
                    • May 2011
                    • 21

                    #10
                    Re: Philips 37PF9731D/10 - no picture PART2

                    i think you have to pay for the manual sorry, but this online version gives some clue

                    Comment

                    • budm
                      Badcaps Legend
                      • Feb 2010
                      • 40746
                      • USA

                      #11
                      Re: Philips 37PF9731D/10 - no picture PART2

                      So is your chassis FJ3.0E LA (as shown on front page of your link)? this chassis number is for the 42"
                      http://elektrotanya.com/?q=showresul...oria=&kat2=all
                      Never stop learning
                      Basic LCD TV and Monitor troubleshooting guides.
                      http://www.badcaps.net/forum/showthr...956#post305956

                      Voltage Regulator (LDO) testing:
                      http://www.badcaps.net/forum/showthr...999#post300999

                      Inverter testing using old CFL:
                      http://www.badcaps.net/forum/showthr...er+testing+cfl

                      Tear down pictures : Hit the ">" Show Albums and stories" on the left side
                      http://s807.photobucket.com/user/budm/library/

                      TV Factory reset codes listing:
                      http://www.badcaps.net/forum/showthread.php?t=24809

                      Comment

                      • mcbain
                        Member
                        • May 2011
                        • 21

                        #12
                        Re: Philips 37PF9731D/10 - no picture PART2

                        yes the "top B" one 37"

                        Comment

                        • mcbain
                          Member
                          • May 2011
                          • 21

                          #13
                          Re: Philips 37PF9731D/10 - no picture PART2

                          Originally posted by mcbain
                          Hi everyone

                          I have got this Philips LCD model 37PF9731D/10
                          This tv got no picture but faint sound coming from a movie that playing from my old vcr.
                          There is green power light thats stays on all the time
                          I have open the tv and when the tv is on i unplugged the power feed to the mainboard and connect again the screen will light up and i got picture, but the sound stays faint. The On screen menu does not come on or i can increase the volume.
                          I there is no bulge og leaking caps, no nothing visual.
                          What can be wrong??
                          p.s can it be the mainboard
                          Here is a youtube video of this problem:
                          https://www.youtube.com/watch?v=iLfmSfvzK1g

                          Comment

                          • tom66
                            EVs Rule
                            • Apr 2011
                            • 32560
                            • UK

                            #14
                            Re: Philips 37PF9731D/10 - no picture PART2

                            You do not need to pay to use Scribd, you just have to upload some other document to be able to download that document. You used to be able to use an extension to Firefox and pretend to be an iPhone to get free downloads.
                            Please do not PM me with questions! Questions via PM will not be answered. Post on the forums instead!
                            For service manual, schematic, boardview (board view), datasheet, cad - use our search.

                            Comment

                            • mcbain
                              Member
                              • May 2011
                              • 21

                              #15
                              Re: Philips 37PF9731D/10 - no picture PART2

                              well i guess this is a dead end for me

                              Comment

                              • mcbain
                                Member
                                • May 2011
                                • 21

                                #16
                                Re: Philips 37PF9731D/10 - no picture PART2

                                If want to replace the PSU, does anyone know of where i can get new or used PSU model 37platf25w ??

                                Comment

                                • mcbain
                                  Member
                                  • May 2011
                                  • 21

                                  #17
                                  Re: Philips 37PF9731D/10 - no picture PART2

                                  Here is some more picture of the PSU, this part of the psu i think is the problem
                                  Attached Files

                                  Comment

                                  • mcbain
                                    Member
                                    • May 2011
                                    • 21

                                    #18
                                    Re: Philips 37PF9731D/10 - no picture PART2

                                    Volts reading part 1

                                    from main to the logic board.
                                    Attached Files

                                    Comment

                                    • mcbain
                                      Member
                                      • May 2011
                                      • 21

                                      #19
                                      Re: Philips 37PF9731D/10 - no picture PART2

                                      Originally posted by mcbain
                                      Volts reading part 1

                                      from main to the logic board.
                                      Second reading from the other plug to the logic board
                                      seems okey to me.
                                      Attached Files

                                      Comment

                                      • tom66
                                        EVs Rule
                                        • Apr 2011
                                        • 32560
                                        • UK

                                        #20
                                        Re: Philips 37PF9731D/10 - no picture PART2

                                        What are the numbers of those two connectors?
                                        Please do not PM me with questions! Questions via PM will not be answered. Post on the forums instead!
                                        For service manual, schematic, boardview (board view), datasheet, cad - use our search.

                                        Comment

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