Announcement

Collapse
No announcement yet.

HP 17-BY0132NF Touchpad dead

Collapse
X
Collapse
 
  • Page of 1
  • Filter
  • Time
  • Show
Clear All
new posts
Previous template Next
    #1

    HP 17-BY0132NF Touchpad dead

    Hi all,

    I have a problem with a HP 17-BY0132NF Notebook (motherboard marking SNAPE-6050A2982701-MB-A01(A1)). After repair and subsequent Windows 10 install, the system was extremely slow. Nevertheless I managed to download all drivers from the HP support page (which correctly identiefed the notebook as 17-BY0132NF), and I also installed a BIOS update. The original BIOS revision was F9, and I updated it to F64, the most recent available version.

    This fixed the speed issue immediately, but the Touchpad stopped working. I tried every possible software solution (tried different drivers, Windows reinstall, etc.), to no avail. Then I tried to revert to the original BIOS version, only to notice that there is no F9 revision on the HP support page. I tried downgrading to other BIOS versions, but that did not help either. Unfortunately I do not have a backup of the original F9 version.

    As the touchpad is driven by the EC, I might have messed up the EC during the initial BIOS update. As I do not have a programmer for the EC, I hope this is not the case. I have attached the current BIOS dump. Could somebody help me with cleaning/fixing my BIOS?

    I thank you very much in advance for your help.

    Cheers,

    sect-sin
    Attached Files
    Tags: None
    #2
    Re: HP 17-BY0132NF Touchpad dead

    Originally posted by sect-sin View Post
    Hi all,

    I have a problem with a HP 17-BY0132NF Notebook (motherboard marking SNAPE-6050A2982701-MB-A01(A1)). After repair and subsequent Windows 10 install, the system was extremely slow. Nevertheless I managed to download all drivers from the HP support page (which correctly identiefed the notebook as 17-BY0132NF), and I also installed a BIOS update. The original BIOS revision was F9, and I updated it to F64, the most recent available version.

    This fixed the speed issue immediately, but the Touchpad stopped working. I tried every possible software solution (tried different drivers, Windows reinstall, etc.), to no avail. Then I tried to revert to the original BIOS version, only to notice that there is no F9 revision on the HP support page. I tried downgrading to other BIOS versions, but that did not help either. Unfortunately I do not have a backup of the original F9 version.

    As the touchpad is driven by the EC, I might have messed up the EC during the initial BIOS update. As I do not have a programmer for the EC, I hope this is not the case. I have attached the current BIOS dump. Could somebody help me with cleaning/fixing my BIOS?

    I thank you very much in advance for your help.

    Cheers,

    sect-sin
    Latest version from HP (F.66) your old file was (F.62) Not (F.64), try it and let me know the results.
    Attached Files
    ----------------------------------------------------------------------------------------------------------------------------------------------------------------------
    Due to a lack of donations, server free space at a critical level, and possible closure of Bios Requests
    all donations are welcome,
    see the donate button at the bottom of the page, or
    >>>>>     click on this link to donate via PayPal. <<<<<
    Every donation made will go towards server fees and maintenance costs.
    ----------------------------------------------------------------------------------------------------------------------------------------------------------------------

    Comment

      #3
      Re: HP 17-BY0132NF Touchpad dead

      Hi hardware1,

      That solved the problem, thank you very much. On first boot, BIOS wrote into EC (there was a short dialog window), and now my touchpad is working again. I just need to get out of manufacture unlock mode now, will donwload an avalible version of BCU, and do that.

      Thanks again!

      Cheers,

      sect-sin

      Comment

      Previous template Next
      Working...
      X