HP 17-BY0132NF Touchpad dead

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  • sect-sin
    Senior Member
    • May 2022
    • 101
    • Hungary
    #1

    HP 17-BY0132NF Touchpad dead

    Hi all,

    I have a problem with a HP 17-BY0132NF Notebook (motherboard marking SNAPE-6050A2982701-MB-A01(A1)). After repair and subsequent Windows 10 install, the system was extremely slow. Nevertheless I managed to download all drivers from the HP support page (which correctly identiefed the notebook as 17-BY0132NF), and I also installed a BIOS update. The original BIOS revision was F9, and I updated it to F64, the most recent available version.

    This fixed the speed issue immediately, but the Touchpad stopped working. I tried every possible software solution (tried different drivers, Windows reinstall, etc.), to no avail. Then I tried to revert to the original BIOS version, only to notice that there is no F9 revision on the HP support page. I tried downgrading to other BIOS versions, but that did not help either. Unfortunately I do not have a backup of the original F9 version.

    As the touchpad is driven by the EC, I might have messed up the EC during the initial BIOS update. As I do not have a programmer for the EC, I hope this is not the case. I have attached the current BIOS dump. Could somebody help me with cleaning/fixing my BIOS?

    I thank you very much in advance for your help.

    Cheers,

    sect-sin
    Attached Files
    Tags: None
    • hardware1
      Badcaps Legend
      • Sep 2021
      • 2925
      • N/A
      #2
      Re: HP 17-BY0132NF Touchpad dead

      Originally posted by sect-sin
      Hi all,

      I have a problem with a HP 17-BY0132NF Notebook (motherboard marking SNAPE-6050A2982701-MB-A01(A1)). After repair and subsequent Windows 10 install, the system was extremely slow. Nevertheless I managed to download all drivers from the HP support page (which correctly identiefed the notebook as 17-BY0132NF), and I also installed a BIOS update. The original BIOS revision was F9, and I updated it to F64, the most recent available version.

      This fixed the speed issue immediately, but the Touchpad stopped working. I tried every possible software solution (tried different drivers, Windows reinstall, etc.), to no avail. Then I tried to revert to the original BIOS version, only to notice that there is no F9 revision on the HP support page. I tried downgrading to other BIOS versions, but that did not help either. Unfortunately I do not have a backup of the original F9 version.

      As the touchpad is driven by the EC, I might have messed up the EC during the initial BIOS update. As I do not have a programmer for the EC, I hope this is not the case. I have attached the current BIOS dump. Could somebody help me with cleaning/fixing my BIOS?

      I thank you very much in advance for your help.

      Cheers,

      sect-sin
      Latest version from HP (F.66) your old file was (F.62) Not (F.64), try it and let me know the results.
      Attached Files
      ----------------------------------------------------------------------------------------------------------------------------------------------------------------------
      Due to a lack of donations, server free space at a critical level, and possible closure of Bios Requests
      all donations are welcome,
      see the donate button at the bottom of the page, or
      >>>>>       click on this link to donate via PayPal. <<<<<
      Every donation made will go towards server fees and maintenance costs.
      ----------------------------------------------------------------------------------------------------------------------------------------------------------------------

        Comment

        • sect-sin
          Senior Member
          • May 2022
          • 101
          • Hungary
          #3
          Re: HP 17-BY0132NF Touchpad dead

          Hi hardware1,

          That solved the problem, thank you very much. On first boot, BIOS wrote into EC (there was a short dialog window), and now my touchpad is working again. I just need to get out of manufacture unlock mode now, will donwload an avalible version of BCU, and do that.

          Thanks again!

          Cheers,

          sect-sin

            Comment

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