I don't have the original backup.The attached file is not the original backup, The following two files have been written so far The service tag has changed and also manufacturing mode active. please help me. thank you! DELL inspiron 3501 ST: 99JN6C3
I don't have the original backup.The attached file is not the original backup, The following two files have been written so far The service tag has changed and also manufacturing mode active. please help me. thank you! DELL inspiron 3501 ST: 99JN6C3
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flash both IC, go to bios setup, write service tag, save then choose one of the three models (3501).
Following the instructions, still no audio. I tried also with a new OS as recommended by another user, nothing.
2 things to consider for future reference:
1. Windows won't detect any audio device as installed, like if there wasn't a Cirrus or Realtek in the mobo, it doesn't exist, no driver to install if there is no device to install the driver to.
2. I noted that when I configured it, I had no audio option in BIOS, but after a BIOS update it appeared. Before and after the update there was no audio.
Sadly I think that I'll give up since the client is a little anxious over their laptop.
Thanks for the help, I really appreciate it!
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