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MS Surface no touchscreen after cleaning ME Firmware **FIX**

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  • vatecnica
    replied
    Hello everyone! I have a surface 4 pro model 1724 256gb that came with the problem that does not turn on, checking nothing is short to ground, we tried trying to clean the ME region the machine gave voltages but did not give image, I have all the voltage rails in cpu and memories are present, symptoms is that the machine does not turn on, does not give image, the original bios I have it because I am the first to open this computer!

    Leave a comment:


  • Saffito
    replied
    Hi all!
    please help!
    The battery on the Surface pro 4 was swollen, and after replacing it, the touch screen stopped working!
    I took out the BIOS chip and made a backup copy of the system.
    Please help me get the touch screen back working!(
    S/N 054629261853
    Attached Files

    Leave a comment:


  • GB1999
    replied
    hi there please help me with the bios

    surface pro 5 m1086841-003

    problem touch not working

    thanks in advance



    Attached Files

    Leave a comment:


  • 223zzm
    replied
    Originally posted by V4Vittorio View Post
    Re: MS Surface no touchscreen after cleaning ME Firmware **FIX**

    Hi guys!

    Please help me understand what i'm doing wrong
    I have a Surface Pro 4 i5 8/256 X911788-009 and it was in "Logo freeze" state from the begining.

    I've read carefully all the info from first post of this thread:
    https://www.badcaps.net/forum/showth...=104153&page=1

    1. I've succeded to read dump from chip, tried several times, just in case.
    2. Tried to open this dump in MeAnalyzer with "-dfpt" option, it shows that dump doesnt have ISHC and also shows the dump is corrupted. (pic1 and pic2)
    3. FIT - opened this bios dump and it doesnt have any "Integrated Sensor Hub Supported". (pic3) I've tried to clean ME and build new bin using this original bios, but it still freezes at logo.

    Then i downloaded new bios with clean ME (pic4 - "File System State - Configured") from this post:
    https://www.badcaps.net/forum/showpo...36&postcount=2
    and flashed it.

    Now i have touch firmware in bios, Touch and ME in device manager are fine, without any issues. But the touch screen still doesnt work.

    I've tried to reinstall windows, also tried to recover from USB recovery by this article:
    https://support.microsoft.com/en-us/...f-398fc7d62c07

    I don't know what to do next, may be i failed some sequence?
    How did you clean me?

    Leave a comment:


  • Vesko356
    commented on 's reply
    Read the rules before posting
    RULES UPDATE for BIOS requests/offers *AVOID BANNING, READ BEFORE POSTING*
    https://www.badcaps.net/forum/troubl...before-posting

    You MUST:
    • Provide the full machine model number, serial number (or Service tag, SNID) and the board model number (see https://www.badcaps.net/forum/showthread.php?t=88758 ) ,The serial number, make, full model number, motherboard model and revision (except QR codes) must be written/typed at your request as per the rules. Not as a picture, part of the file name and so on.

  • parhatskiy
    replied
    I need help with Surface 4 pro. I've been suffering for several days. There is an original BIOS in which there is no ishc block, therefore the touch screen does not work. Tried many options, nothing helped. Help me get my touch screen back
    SN: 005038554253
    Attached Files

    Leave a comment:


  • black0hackers
    replied
    Some one can Help me?

    Leave a comment:


  • SMDFlea
    commented on 's reply
    You will need an SPI bios programmer to make a full backup of the bios chip.

  • black0hackers
    replied
    i have surface pro 7 plus touch not working. can help me fix it?
    SN: 029979614153
    Attached Files

    Leave a comment:


  • SMDFlea
    commented on 's reply
    You made a big mistake by not making a backup. You will have to try some bios dumps.

  • roli888
    replied
    Hi. I understand that for the Touch to work, the Original bios must be edited. my question is. What happens if you no longer have the Original bios, in my case I deleted the original bios without first saving it. thank you

    Leave a comment:


  • tarun
    replied
    The funny things is that my surface 7 pro I tried the old images mixture again and I got to a point where everything got working the me 0.0.0.0 showed a number and then let it be on for 3 days and everything worked. Reboot. Everything worked and disabled wifi no updates. Put pendrive and rebooted back to 0.0.0.0 could the flash chip be bad. How can I take firmware backup when the system is on windows and everything is working?

    Leave a comment:


  • roli888
    replied
    Hi Badacaps Team, Is there a way to make the Touch function work if I have lost the original bios? thanks

    Leave a comment:


  • SMDFlea
    commented on 's reply
    The ME firmware version is showing 0.0.0.0 ,its corrupt. You would have to make a bios backup using an SPI programmer, then post your backup (and laptop serial number) in one of the 7 pro threads,and someone will try to fix it for you.

  • tarun
    replied
    OK so surface 7 pro being used normally, no drops or cracks but suddenly the firmware update messes ME firmware in surface , to touch no sound error
    First time this had happened tried their tech support useless and clueless..
    downloaded image and made pendrive Win10 and system asked to update me firmware. and to mention when it reboots it tries to update me firmware and take a long time to get to the windows, and reboots asked again and again and on 4th attempt ah got the me back and everything worked. did win 11 and got some firmware updates and good
    kept it idle for few months. booted and got more firmware updates and back to square one.

    now even using the micros system image it is not able to flash the firmware. tried the extract and ubuntu method too and that was also a failure.

    any clues how to handle this??

    Leave a comment:


  • V4Vittorio
    replied
    Re: MS Surface no touchscreen after cleaning ME Firmware **FIX**

    Hi guys!

    Please help me understand what i'm doing wrong
    I have a Surface Pro 4 i5 8/256 X911788-009 and it was in "Logo freeze" state from the begining.

    I've read carefully all the info from first post of this thread:
    https://www.badcaps.net/forum/showth...=104153&page=1

    1. I've succeded to read dump from chip, tried several times, just in case.
    2. Tried to open this dump in MeAnalyzer with "-dfpt" option, it shows that dump doesnt have ISHC and also shows the dump is corrupted. (pic1 and pic2)
    3. FIT - opened this bios dump and it doesnt have any "Integrated Sensor Hub Supported". (pic3) I've tried to clean ME and build new bin using this original bios, but it still freezes at logo.

    Then i downloaded new bios with clean ME (pic4 - "File System State - Configured") from this post:
    https://www.badcaps.net/forum/showpo...36&postcount=2
    and flashed it.

    Now i have touch firmware in bios, Touch and ME in device manager are fine, without any issues. But the touch screen still doesnt work.

    I've tried to reinstall windows, also tried to recover from USB recovery by this article:
    https://support.microsoft.com/en-us/...f-398fc7d62c07

    I don't know what to do next, may be i failed some sequence?
    Attached Files

    Leave a comment:


  • SMDFlea
    replied
    Re: MS Surface no touchscreen after cleaning ME Firmware **FIX**

    Originally posted by Cerberuska View Post
    Any way to read this BIOS
    Only with an SPI programmer.
    .

    Leave a comment:


  • Cerberuska
    replied
    Re: MS Surface no touchscreen after cleaning ME Firmware **FIX**

    Any way to read this BIOS
    Attached Files

    Leave a comment:


  • SMDFlea
    replied
    Re: MS Surface no touchscreen after cleaning ME Firmware **FIX**

    Originally posted by jason0503 View Post
    WHAT??? the bios is 16mb ,is too big, the me.bin is wrong too

    Error 34: [FitActions] ISH image file size is too large. ISH Image Length is too small to fit the binary. Adjusting Length to FileSize + 20%. The minimum required length based on the file size is 16384k. Size is limited to a maximum of 2MB.


    Error 41: [FitActions] ISH Image is invalid or corrupt
    Error 5: [CsmeBinaryGen] Error executing pre-build actions.
    Error 15: Failed to build.
    Failed to build!
    Your bios is corrupt. The ISH firmware is small, see post #1. You havn`t posted your model number.... ,start a new thread please,and post the full model number in the thread title, and post your corrupt backup.
    .

    Leave a comment:


  • jason0503
    replied
    Re: MS Surface no touchscreen after cleaning ME Firmware **FIX**

    Originally posted by SMDFlea View Post
    The ISH firmware is in the bios
    WHAT??? the bios is 16mb ,is too big, the me.bin is wrong too

    Error 34: [FitActions] ISH image file size is too large. ISH Image Length is too small to fit the binary. Adjusting Length to FileSize + 20%. The minimum required length based on the file size is 16384k. Size is limited to a maximum of 2MB.


    Error 41: [FitActions] ISH Image is invalid or corrupt
    Error 5: [CsmeBinaryGen] Error executing pre-build actions.
    Error 15: Failed to build.
    Failed to build!

    Leave a comment:

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