Hi,
I'm currently experiencing issues with my Dell Inspiron 5415. Initially, the laptop would sometimes fail to boot, with the keyboard backlight turning on but no display on the screen. After repeated attempts to power it on and off, it would eventually boot up and function normally.
To troubleshoot, I removed both the main battery and the BIOS battery, but now the laptop exhibits a different issue: the fan runs at full speed, but the screen remains blank, and it doesn't boot up.
I suspect there might be a problem with the BIOS, and I would like assistance in obtaining the correct BIOS version to re-flash it. I've attached the service tag for reference. Could you please help me with this issue or direct me to someone who can?
I'm currently experiencing issues with my Dell Inspiron 5415. Initially, the laptop would sometimes fail to boot, with the keyboard backlight turning on but no display on the screen. After repeated attempts to power it on and off, it would eventually boot up and function normally.
To troubleshoot, I removed both the main battery and the BIOS battery, but now the laptop exhibits a different issue: the fan runs at full speed, but the screen remains blank, and it doesn't boot up.
I suspect there might be a problem with the BIOS, and I would like assistance in obtaining the correct BIOS version to re-flash it. I've attached the service tag for reference. Could you please help me with this issue or direct me to someone who can?
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