Odd Dell Laptop behavior..

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  • Colt45ws
    Senior Member
    • Jan 2009
    • 174
    • USA
    #1

    Odd Dell Laptop behavior..

    I have a Dell XPS M1330 laptop Im trying to get going again for a family member. The HD took a shit so it was replaced with a WD Scorpio Black 160GB.. Now, Im trying to get Vista installed and running. Ive had a couple that Ive resolved, however there are two I cannot figure out and are probably related.
    1st is it wont wake up from sleep properly. Lots of HD activity, but no screen action, does not even turn on. On the rare occasion it does, the touchpad does not work.
    2nd is randomly it will fail to boot. It will hang at the green bar forever with no HD activity. Not even Safe Mode works; it hangs after loading the last driver.
    The work around Ive found for this is to go into the BIOS and disable MultiCore, Dynamic Acceleration, and SpeedStep. Then it will boot. After that I can reenable those features and its fine until the next incident.
    I have no clue what could possibly be causing these issues. Any ideas?
    Tags: None
    • Colt45ws
      Senior Member
      • Jan 2009
      • 174
      • USA
      #2
      Re: Odd Dell Laptop behavior..

      I decided to let it hang when waking up from sleep and I got it to crash and restart on its own. It appears the crash is in ntkrnlmp, but I dont think thats what actually caused the crash..
      Code:
      nt!KeBugCheckEx
nt!wctomb+0xd821
nt!KeUpdateRunTime+0x98d
nt!KeInsertQueueDpc+0x4c8
nt!KeUpdateRunTime+0x53f
nt!IoAcquireRemoveLockEx+0x39d
nt!IoAcquireRemoveLockEx+0x1af
nt!FsRtlAllocateFileLock+0x1ff3
nt!KeSynchronizeExecution+0xd07
acpi!ReadSystemIO+0x52
acpi!AccessBaseField+0x236
acpi!AccessFieldData+0x2bb
acpi!ReadFieldObj+0x97
acpi!RunContext+0x86
acpi!InsertReadyQueue+0xd5
acpi!RestartContext+0x36
acpi!AsyncEvalObject+0x1cc
acpi!SyncEvalObject+0x143
acpi!AMLIEvalNameSpaceObject+0xbc
acpi!ACPIIoctlEvalControlMethod+0x68
acpi!ACPIIrpDispatchDeviceControl+0x14e
acpi!ACPIDispatchIrp+0x12b
dxgkrnl+0x719aa
dxgkrnl+0x7f3d0
igdkmd64!hybDriverEntry+0x22a28
igdkmd64!hybDriverEntry+0x9bdb1
igdkmd64!hybDriverEntry+0x9c8af
igdkmd64!hybDriverEntry+0x239f6
igdkmd64!hybDriverEntry+0x266b0
igdkmd64!hybDriverEntry+0x2707d
dxgkrnl+0x77f2b
dxgkrnl+0x75273
dxgkrnl+0x7e99e
dxgkrnl+0x7e601
dxgkrnl+0x71caf
nt!IoWMIWriteEvent+0x422a
nt!IoCheckQuerySetFileInformation+0x97
nt!KeInitializeTimer+0x4e
      igdkmd64.sys is Intel GMA driver. Being that the screen never wakes up, I believe that may be where the problem is.

        Comment

        • seanc
          Badcaps Legend
          • Nov 2008
          • 1319
          #3
          Re: Odd Dell Laptop behavior..

          I was going to suggest a graphics issue, but an nVidia one, rather than Intel.

            Comment

            • brethin
              Badcaps Legend
              • Dec 2008
              • 1907
              • USA
              #4
              Re: Odd Dell Laptop behavior..

              Was the old drive a sata 1 and the new drive a sata 2? I have seen issues where replacing a sata 1 (150) drive with a sata 2 (300) drive caused that type of problem. If the new drive is Sata 2 try setting it to Sata 1 mode, most have a jumper you can set to do it.

                Comment

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