Acer Predator Helios 300 blue screen when plugged in.

[mafiaxxx]

Re: Acer Predator Helios 300 blue screen when plugged in.

HI

First share any changes you made to the system before this issue occurred and now does battery drain fast means how much time it takes to drain to 20 percent remaining level ?

secondly try changing the battery if it fixes otherwise BSOD error code WHEA unrecoverable error occurs due to overclocking of CPU but in your case laptop runs fine with battery till it reaches 50 percent charge .

this a machine that was brought in to me for repair. Client says it happened after a windows upgrade.
Battery charges and drains normally. I changed the battery and power adapter and updated the BIOS. Client denies overclocking the CPU.

[stingerchamp]

Re: Acer Predator Helios 300 blue screen when plugged in.

This machine has been stumping me. The laptop charges fine when powered off.
It powers and runs off of the battery with no issues.
But when I plug in the power adapter I get a blue screen.
I updated to latest bios.
I updated to latest windows.
When battery is drained to 0% and adapter is plugged in the laptop runs ok until it is charged to 50% then it blue screens.

HI

First share any changes you made to the system before this issue occurred and now does battery drain fast means how much time it takes to drain to 20 percent remaining level ?

secondly try changing the battery if it fixes otherwise BSOD error code WHEA unrecoverable error occurs due to overclocking of CPU but in your case laptop runs fine with battery till it reaches 50 percent charge .

[RJARRRPCGP]

Re: Acer Predator Helios 300 blue screen when plugged in.

That's a BSOD!
Looks like a CPU-reported hardware error. May be a faulty CPU or bad caps for the CPU or PSU.

[mafiaxxx]

Re: Acer Predator Helios 300 blue screen when plugged in.

power management chip? why when the battery is over 50%?

[mafiaxxx]

This machine has been stumping me. The laptop charges fine when powered off.
It powers and runs off of the battery with no issues.
But when I plug in the power adapter I get a blue screen.
I updated to latest bios.
I updated to latest windows.
When battery is drained to 0% and adapter is plugged in the laptop runs ok until it is charged to 50% then it blue screens.