DELL INSPIRON 5558 not working on battery power

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  • Igy254
    Member
    • Feb 2018
    • 11
    • Croatia

    #1

    DELL INSPIRON 5558 not working on battery power

    Hi,

    So, where to start. I have DELL INSPIRON 5558, with motherboard AAL10 la-b843p. Maybe a month or so ago, BIOS started reporting that my AC Adapter is not recognized. I had to tilt it a little to get BIOS to recognize it. I did not want to fry my MB so at that time I have disassembled my laptop and tested my MB where power is plugged in and power supply, I checked for voltages and sure only 19.8V comes to the MB when the charger is plugged in. At the time my battery was bad so I figured out to order a new one. But in the meantime, I could not power up my laptop only on battery, I need to plug AC adapter if I want to use my laptop. Even when it is running on ac adapter, and If the battery is in when I unplug adapter the laptop shuts down immediately. (Also while battery is in battery LED is flashing three times amber one-time steady white, I could not find error codes on net, so I posted on Dell Community forum but I'm still waiting for a reply). After I tried to debug it somehow. So I disassembled laptop again and tested battery pins on the motherboard. Here is my "schematics" with results:



    Also, I will put MB schematics in attachment (I have found that schematics here on this forum) and few pictures of my motherboard.

    I also tried to check for blown out fuses, but I have a hard time identifying them all and I have hard time understanding which part could be responsible for power not coming from battery to the motherboard.

    I should point out that, ePSA diagnostics checks everything in green and does not complain. The MB does not beep or send other warning codes etc. Only visible problem is that laptop is not using battery power. The laptop can determine there is a battery, it can figure out its health, percentage, is it charging etc. but it can not work only on battery.

    It would be helpful if someone would at least narrow down the problem, or narrow down what circuit should I check on MB using schematics.

    If you need more information, and if I forgot to write something down, just ask.

    Ps. I also tried riding off charge in laptop holding my power button without battery or ac in and updating BIOS to the latest version. So, I'm running out of ideas. By the way, I know DELL can limit CPU freq. rate when it detects bad AC adapter, but I'm wondering can it limit somehow using a battery to power it, this is an absurd option but, just asking.

    Thank you.
    Attached Files
  • mcplslg123
    Badcaps Legend
    • Jun 2015
    • 7262
    • india

    #2
    Re: DELL INSPIRON 5558 not working on battery power

    What is the voltage you are getting on psid pin of DC Jack?? Are you getting ac adapter warning??

    Comment

    • Igy254
      Member
      • Feb 2018
      • 11
      • Croatia

      #3
      Re: DELL INSPIRON 5558 not working on battery power

      19.8V, and I am getting warning sometimes, I think cable for recognition bent a little, but I wrote that in OP.

      Comment

      • pyry
        Member
        • Dec 2015
        • 37
        • Mexico

        #4
        Re: DELL INSPIRON 5558 not working on battery power

        if you only deal with the charger it turns on
        you have already tried only with the battery


        if only turn on with the charger
        and if you try only with the battery and it does not turn on, check the upper mosfet PU4403 and PU4405, one of the two is bad

        sorry for my English is not good

        Comment

        • mcplslg123
          Badcaps Legend
          • Jun 2015
          • 7262
          • india

          #5
          Re: DELL INSPIRON 5558 not working on battery power

          Originally posted by Igy254
          19.8V, and I am getting warning sometimes, I think cable for recognition bent a little, but I wrote that in OP.
          It cant be. It seems you made some mistake in identyfing or measuring psid pin in dc jack. Leave black and red wire-they are for gnd and main(19v). The other wire is psid. It should measure 3v approx. If you are not getting psid-means ac adapter is not detected properly and charging will be disabled.

          Comment

          • seba666
            Member
            • May 2018
            • 30
            • arrrggg

            #6
            Re: DELL INSPIRON 5558 not working on battery power

            i need schematic for aal10 la-b843p someone have?

            Comment

            • lvalius
              Member
              • Jan 2017
              • 35
              • Lithuania

              #7
              Re: DELL INSPIRON 5558 not working on battery power

              Originally posted by Igy254
              (Also while battery is in battery LED is flashing three times amber one-time steady white, I could not find error codes on net, so I posted on Dell Community forum but I'm still waiting for a reply).
              Hi, little bit off-topic but flashing LED error descriptions for new Dell models which have only one LED indicator you can find here:Dell LED error codes
              Original Dell parts for sale

              Comment

              • erhanabdullah
                Member
                • Nov 2015
                • 24
                • turkey

                #8
                Re: DELL INSPIRON 5558 not working on battery power

                mcplslg123 is rght ; I met this problem and solved now .ID pin voltage must be 3.3v or not ,ac adapter is not detected properly and charging will be disabled.

                Comment

                • ktmmotocross
                  Boardkiller
                  • Feb 2014
                  • 3553
                  • slovakia

                  #9
                  Re: DELL INSPIRON 5558 not working on battery power

                  Originally posted by erhanabdullah
                  mcplslg123 is rght ; I met this problem and solved now .ID pin voltage must be 3.3v or not ,ac adapter is not detected properly and charging will be disabled.
                  how u manage to do it? i have 2.8V

                  Comment

                  • ktmmotocross
                    Boardkiller
                    • Feb 2014
                    • 3553
                    • slovakia

                    #10
                    Re: DELL INSPIRON 5558 not working on battery power

                    i managed to fix. i measured that 33R R4205 have 12Kohm. i dont have in hand this value so i used 22R. now charger is detected and battery is charging

                    Comment

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