Hi everyone,
I'm looking for some help with a Dell G5 15 5500.
Service Tag: 6044B63
Mainboard DP/N: 03GNH6
Board markings:
SELEK MLK N18P
19795-1
Symptoms:
- Automatically powers on when AC adapter is connected.
- Black screen, no Dell logo.
- Keyboard backlight turns on.
- Fans spin briefly and the board continues attempting to boot.
- No response to the power button.
- Boot loop continues even on battery power until the battery is physically disconnected.
What has already been done:
BIOS:
- Backed up original Winbond (8MB) and Macronix (16MB) SPI dumps.
- Dumps were read multiple times and verified identical.
- Several experienced members here provided cleaned/rebuilt BIOS files.
- Flashed:
- Winbond only
- both SPI chips
- another complete BIOS set from a different member
- Every flash:
- Erase OK
- Blank Check OK
- Program OK
- Verify OK
- Absolutely no change in behaviour after any BIOS combination.
Hardware checks:
- Display cable checked and reseated.
- RAM tested.
- PCH pressure test while powering on:
-> No change.
- PCH gets warm.
- CPU gets warm.
- NVIDIA GPU gets warm.
Voltage measurements (board powered on):
CPU VCore (R10 coils):
~0.8-1.0V stable
2R2 coil:
2.92V
R47 coils:
Left: 1.20V
Right: ~7V
USB VBUS:
0V
Resistance/Diode checks:
No obvious short found on the main power rails.
SPI flash measurements:
Winbond W25Q64:
Pin 8 (VCC): 3.3V
Pin 4 (GND): 0V
Pin 2: 3.3V
Pin 3: 3.3V
Pin 7: 3.3V
Pin 1 (CS#): ~2.66V
Pin 5 (MOSI): 0V
Pin 6 (CLK): 0V
Macronix MX25L128:
Pin 8 (VCC): 3.3V
Pin 1 (CS#): 3.3V
Pin 5 (MOSI): 0V
Pin 6 (CLK): 0V
(I know a DMM cannot properly display SPI clock activity, so these are only DC measurements.)
Since multiple known-good BIOS images produce exactly the same behaviour, I'm starting to believe this is no longer a BIOS issue.
Could someone point me to the next logical measurements for this board?
Should I check:
- RSMRST#
- PLT_RST#
- SLP_S3#
- SLP_S5#
- PCH power-good signals
- EC signals
or something else?
Any guidance would be greatly appreciated.
Thanks in advance
Michael
I'm looking for some help with a Dell G5 15 5500.
Service Tag: 6044B63
Mainboard DP/N: 03GNH6
Board markings:
SELEK MLK N18P
19795-1
Symptoms:
- Automatically powers on when AC adapter is connected.
- Black screen, no Dell logo.
- Keyboard backlight turns on.
- Fans spin briefly and the board continues attempting to boot.
- No response to the power button.
- Boot loop continues even on battery power until the battery is physically disconnected.
What has already been done:
BIOS:
- Backed up original Winbond (8MB) and Macronix (16MB) SPI dumps.
- Dumps were read multiple times and verified identical.
- Several experienced members here provided cleaned/rebuilt BIOS files.
- Flashed:
- Winbond only
- both SPI chips
- another complete BIOS set from a different member
- Every flash:
- Erase OK
- Blank Check OK
- Program OK
- Verify OK
- Absolutely no change in behaviour after any BIOS combination.
Hardware checks:
- Display cable checked and reseated.
- RAM tested.
- PCH pressure test while powering on:
-> No change.
- PCH gets warm.
- CPU gets warm.
- NVIDIA GPU gets warm.
Voltage measurements (board powered on):
CPU VCore (R10 coils):
~0.8-1.0V stable
2R2 coil:
2.92V
R47 coils:
Left: 1.20V
Right: ~7V
USB VBUS:
0V
Resistance/Diode checks:
No obvious short found on the main power rails.
SPI flash measurements:
Winbond W25Q64:
Pin 8 (VCC): 3.3V
Pin 4 (GND): 0V
Pin 2: 3.3V
Pin 3: 3.3V
Pin 7: 3.3V
Pin 1 (CS#): ~2.66V
Pin 5 (MOSI): 0V
Pin 6 (CLK): 0V
Macronix MX25L128:
Pin 8 (VCC): 3.3V
Pin 1 (CS#): 3.3V
Pin 5 (MOSI): 0V
Pin 6 (CLK): 0V
(I know a DMM cannot properly display SPI clock activity, so these are only DC measurements.)
Since multiple known-good BIOS images produce exactly the same behaviour, I'm starting to believe this is no longer a BIOS issue.
Could someone point me to the next logical measurements for this board?
Should I check:
- RSMRST#
- PLT_RST#
- SLP_S3#
- SLP_S5#
- PCH power-good signals
- EC signals
or something else?
Any guidance would be greatly appreciated.
Thanks in advance
Michael
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