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Acer Nitro 16 AN16-42-R4A9 No power, completely dead.

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  • Learn2rage
    Member
    • Feb 2026
    • 17
    • Thailand

    #1

    Acer Nitro 16 AN16-42-R4A9 No power, completely dead.

    I've hade this computer roughly a year. Last months it started behaving irregularly. Powering off mid stride when on Battery, requiring power to be plugged in to boot even though Battery shows full when booted again, refused charging and power on at some point which I managed to get past by holding the power button pressed long among other things. I've never dropped it, and no liquids. As far as im concerned its in very good condition.

    A few days ago, i powered it off, and 30 minutes later it was simply dead. No reaction on diodes on Brick Charger or usb Charger. Tried holding power buttons long etc. Its dead.

    I've worked as a technician before fault searching on Component level to a small degree, but have little experience with modern laptops.

    I have time on my hands and thought I might as well try to narrow down the larger area where something goes wrong, so I buy a multimeter and take it apart.

    I believe the Mother board number is DAOZPUPIAE0 REV:E but this might be something else. I found it tricky to identify! I havent been able to get any schematic so im fumbling a bit in the dark.

    What I have done, and what I have found out (or think i have found out, i mat have drawn the wrong conclusions somewhere):
    1. Took off the backplate, disconnected Battery. Removed heat sinks.
    2. Checked for obvious burned components or things that looks off. Nothing.
    3. Tried measuring diode/resistance to check for shorts to any of the power rails (after learning what a power rail is). Found no obvious shorts.
    4. Plugged in Charger to check voltages. Main power line is dead. Hard to find voltages at all on any obvious points like coils on the mb. I stop after a while.
    5. Next plan is to trace incoming power. Mb recieves 19.5v though Charger. Good. This goes through a 8 pin mosfet (as far as I can determine). This feeds another 8 pin mosfet which is also open letting the 19.5v through. On the other side is another 8 pin mosfet which is not open. It has a low voltage to GND (0.8v~) on the gate. Im guessing something is wrong here but fail in tracing where the gate should get its power.
    6. Im now on the deep end. I read up a bit more and learn that there is an IC that should be deciding whether to open the main power line depending on a number of factors.
    7. I believe I have found the IC and try to measure for 5v or 3.3v close to it but dont really find anything. I concluded i dont know if the IC is even powered or not.
    8. Since I couldnt Trace the gate of my closed mosfet on the upper side of the mb, i decided to undo and flip it.
    9. After flipping the mb, a number of 3 pin mosfets (i think?) are revealed close to the Charger plug on the backside. After measuring there, I find a clear 3.3V signal, but no 5v signal, 9v and 19.5v. I fail trying to Trace the gate from my third mosfet on tha front side that is closed.
    10. I find what I believe is the EC, and determine that it is powered by 3.3V.

    Since then, I have found this forum, and im trying to determine what power Configuration my mb has. I will be trying again after trying to learn a bit more.

    Current status is: power enters board but IC seems unpowered/unwilling to power the main line.

    Any and all help that will support my learning journey here is greatly appreciated! Will try to post further findings in comments.

    Pictures:
    1. Mb front overview
    2. Zoom on Charger plug area. Red numbers are 8 pin mosfets. Blue arrow is mosfet 3 gate. Purple area has 0v to GND. Yellow text is assumed IC. Red lines is areas powered by 19.5v to GND on front side of MB.
    3. Zoom on on Charger plug area on the backside of MB. Here I found 3.3v among other things on the three pin mosfets(?) directly above the round 19.5v solder point.
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  • mon2
    Badcaps Legend
    • Dec 2019
    • 16043
    • Canada

    #2
    Start with a review of the voltage to ground of the small coin cell battery as shown in the attached picture. Have had at least 3 repairs fixed by a simple replacement of a dead / depleted RTC battery.

    Meter in DC volts scale. Measure the voltage across this battery at the connector (yellow arrow). Black to black wire, red to red. This coin cell should be ~3v otherwise it must be replaced. Then proceed from there and continue to post your progress.

    Click image for larger version

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    Comment

    • Learn2rage
      Member
      • Feb 2026
      • 17
      • Thailand

      #3
      I did try to disconnect it to hard reset, but never measured it. Thank you very much for the suggestions. Will report back!

      Comment

      • Learn2rage
        Member
        • Feb 2026
        • 17
        • Thailand

        #4
        Dang, 3.05V so Battery seems ok. The search continues.

        Comment

        • mon2
          Badcaps Legend
          • Dec 2019
          • 16043
          • Canada

          #5
          Hunt for the charger IC on the board. Suspecting that it will be nearby the DCin power connector and probably a square black IC with 'BQ' markings or similar. BQ = Texas Instruments. Share all of the full topside details of this charger IC. From the markings we can review reference schematics to study what you have onboard.

          As per the charger sticky above by piernov, often the fault is in the DCin power path mosfets that fail.

          If in doubt, just take clear pics of the board so we can review.

          PS: Gotta make some papaya salad tonight. Had some @ Le Bua hotel a few times in Bangkok and it was awesome!!. Made it a few times now. The brit / Indian actress from Bridgerton walked right by us in the lobby while we were waiting for our uber. Need to watch her show soon. Krabi is on my bucket list to visit. Believe my nephew was there for rock climbing last fall.

          Comment

          • Learn2rage
            Member
            • Feb 2026
            • 17
            • Thailand

            #6
            Thank you very much for the added Directions. Ill report back tomorrow with further findings.

            Yes! Papaya salad is awesome! We live on Koh Lanta south of Krabi town. Relocated here from Sweden semi temporarily and so far it has been a GREAT decision! The whole family loves it. The only downside the Odd power spike to muck up my hardware 😅

            Comment

            • Learn2rage
              Member
              • Feb 2026
              • 17
              • Thailand

              #7
              Ok. Got time to sit down again. What I thought was the Charger IC was a USB IC, so that didnt really help.

              But. I believe I found the Charger IC now. Top side says: RT3674AE GQW AG2YA. Richtek PWM controller (for AMD?). It seems to be unpowered as I cannot get any voltage to ground on the components tied to any of its pins. I attached a picture of my measurements.
              Red area: no voltage to GND at any point. Measured outside of this area as well without luck.
              Green area: 3.35V to GND (left pin 3.35V, right pin 3.32V)
              Blue area: 0V to GND
              Purple pins:
              1: 3.35V
              2: 2.84V
              3: 1.97V
              4: 0V
              5: 1.65V
              6: 3.32V

              I also noticed the chip itself has a weird silver marking of some kind. Maybe the chip itself is damaged? That would not explain why I cannot find any current into it though. I guesses that if it was damaged, this would be power in, but I cant find any current by tracing away from this point either.

              Right now, I feel I need to find out why the IC chips isnt powered. Cant really grasp this right now. I havent found any schematic for this particular IC so I cant check which pin should have what.

              I tried tracing the mosfet 3 gate from before to the IC but without luck.

              I need to think and read a bit I think. Any thoughts appreciated.



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              Comment

              • mon2
                Badcaps Legend
                • Dec 2019
                • 16043
                • Canada

                #8
                No, not this one. The give away are the multiple parallel looking inductors and mosfets nearby. This is the truly a multi-phase power supply where each leg takes turns turning on/off in a timely fashion to reduce the load on a single leg of the power rail. This is for the very current piggy CPU rail.

                Share more pics of similar looking devices - we will find it. Look for 'BQ' on the topside or could be ISL = Intersil.

                Comment

                • Learn2rage
                  Member
                  • Feb 2026
                  • 17
                  • Thailand

                  #9
                  Ah, ok then! 😅 I did find a schematic and the actual pin that powers it. Thank you for redirecting me back. How big a Component am i looking for? Similar amount of pins?

                  Comment

                  • Learn2rage
                    Member
                    • Feb 2026
                    • 17
                    • Thailand

                    #10
                    Hmmm. Ive been digging through my full MB now and I really feel that the last one i posted should be it.

                    I've found ICs for the USB. 3 of them. I've identifies multipin mosfets, 4channel bus monitor, additional mosfets and some smaller multipin Components i could not identify. And the big ITE on the backside of the MB. But nothing that resembles a power IC.

                    Im calling it a night for now.
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                    Comment

                    • mon2
                      Badcaps Legend
                      • Dec 2019
                      • 16043
                      • Canada

                      #11
                      Post the schematics in the schematics forum.

                      Comment

                      • Learn2rage
                        Member
                        • Feb 2026
                        • 17
                        • Thailand

                        #12
                        Double checked and you were ofc right about the CPU IC. I just cant identify the correct one.

                        Will request schematic.

                        Comment

                        • mon2
                          Badcaps Legend
                          • Dec 2019
                          • 16043
                          • Canada

                          #13
                          From perhaps a similar schematic - found the charger IC to be the BQ24735.

                          Maybe it is the same on your board. Hunt for a square IC with markings of 'BQ735' on the top surface. Confirm it is onboard.

                          Click image for larger version

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                          Comment

                          • Learn2rage
                            Member
                            • Feb 2026
                            • 17
                            • Thailand

                            #14
                            These are both un the upper side of the mb closer to the Battery. One is a 4 channel voltage bus and 4 channel high side current monitor, the other i havent found any data on. Could that be a rare power IC? Ill try some more googling.

                            No BQ Component found. But now I know roughly the size and number of pins.
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                            Comment

                            • mon2
                              Badcaps Legend
                              • Dec 2019
                              • 16043
                              • Canada

                              #15
                              Post pics of all similar looking ics. It should be close to the battery pack.

                              Comment

                              • Learn2rage
                                Member
                                • Feb 2026
                                • 17
                                • Thailand

                                #16
                                Ok. Lets be methodical

                                This is the full board, and Ive numbered each Component that could be an IC and ill try to identify them.

                                1: RT3674AE, CPU power IC, not what we are looking for.
                                2: ndc300ra, MOSFET drivers
                                3: USB IC
                                4: USB IC
                                5: USB IC
                                6: "P08 Q03S FPL0288", could not identify, but doesnt have the pins expected from an IC, and is not located where expected.
                                7: W25Q16, 16bit Flash memory
                                8: NCP45495, 26 V, 4‐Channel Voltage Bus and 4‐Channel High‐Side
                                Current Shunt Monitor
                                9: "Z51A 5334" Cannot identify.
                                10: PI3CH480, Low Voltage, High-Bandwidth, 4-Channel
                                2:1 Mux/DeMux, NanoSwitch™
                                11: "BXXGHA" cannot identify
                                12: PS8811, Single Port USB 3.1 Gen 2 10Gbps Bidirectional Retimer with DCI Support
                                13: PS8811, Single Port USB 3.1 Gen 2 10Gbps Bidirectional Retimer with DCI Support
                                14: NCP303152, Integrated Driver and MOSFET with Integrated Current Monitor

                                This leaves 9 and 11. I've posted detailed pictures of both with markings 9 and 11.

                                I feel like finding the Charger IC should be obvious but it seems that wasnt the case here

                                This computer takes Charging from both a large specialises Charger, and by USB-C. Maybe the Charging Circuit is unorthodox because of this?

                                I decided i need to learn more about Charging circuits so thats my next target.



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                                Comment

                                • mon2
                                  Badcaps Legend
                                  • Dec 2019
                                  • 16043
                                  • Canada

                                  #17
                                  This is one side of the PCB. There is the bottom side which could contain the charger IC. Suspecting it will be under the circled area so we need to check the opposite side of this PCB. Are you able to view the bottom side? Proceed only if you feel comfortable. Take lots of pics if removing screws. Even the cabling must be gently removed from the connectors using your finger nails to pry up the plastic retaining bar for the flat flex cables. If in doubt, wait for advice from others.

                                  Click image for larger version

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                                  • Learn2rage
                                    Member
                                    • Feb 2026
                                    • 17
                                    • Thailand

                                    #18
                                    This is the backside, i did look there before but around the power jack. Seems to be something on the upper side. Ill unscrew it later to check.

                                    But. I think I found some shorts 😬 it might just be grounded Components and everything is as it should be, but worth checking with you before proceeding.

                                    I attached another picture of the overview, and all blue spots are 0 ohms to GND.

                                    There is a capacitor close to the Battery Connector that could be faulty since it shows 0 ohms on both sides. Marked in Purple. Then again, if the rail is shorted some other way then it would behave like that I guess.

                                    Close to the power plug, there is a lot of points that feels shorted, also marked in blue. What is interesting is that the Yellow markings shows as shorted after i have been measuring for a while. But after i let it rest for a bit, the Yellow markings are not shorted. Maybe im Charging a capacitor by measuring that in turns powers the mosfet gates and opens to let the short through?

                                    I feel like this is the first thing i checked when I started,without finding shorts. Maybe i accidentally shorted something while fault searching? Bah.
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                                    Comment

                                    • asefgsm
                                      New Member
                                      • Nov 2025
                                      • 1
                                      • Netherland

                                      #19
                                      Originally posted by Learn2rage
                                      This is the backside, i did look there before but around the power jack. Seems to be something on the upper side. Ill unscrew it later to check.

                                      But. I think I found some shorts 😬 it might just be grounded Components and everything is as it should be, but worth checking with you before proceeding.

                                      I attached another picture of the overview, and all blue spots are 0 ohms to GND.

                                      There is a capacitor close to the Battery Connector that could be faulty since it shows 0 ohms on both sides. Marked in Purple. Then again, if the rail is shorted some other way then it would behave like that I guess.

                                      Close to the power plug, there is a lot of points that feels shorted, also marked in blue. What is interesting is that the Yellow markings shows as shorted after i have been measuring for a while. But after i let it rest for a bit, the Yellow markings are not shorted. Maybe im Charging a capacitor by measuring that in turns powers the mosfet gates and opens to let the short through?

                                      I feel like this is the first thing i checked when I started,without finding shorts. Maybe i accidentally shorted something while fault searching? Bah.
                                      I have the same mainborad! If u want i can help u ! The charging ic is other side of mainboard. it's BQ24780s !

                                      VCC 19V
                                      ACN 19V
                                      ACP 19V
                                      CMSRC 19V
                                      AVDRV 25V
                                      ACOK 3V
                                      ACDET 2.4V

                                      Check it if the problem is ic charge !

                                      Comment

                                      • Learn2rage
                                        Member
                                        • Feb 2026
                                        • 17
                                        • Thailand

                                        #20
                                        Tyvm!

                                        Turns out there was a short on CPU rail. The CPU is most likely fried. Sent it in to Acer. Lets see what they say.

                                        Comment

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