MacBook Pro A2338 keeps restarting when attempting to install macOS

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  • Simplebeans
    Senior Member
    • Sep 2021
    • 135
    • UK
    #1

    MacBook Pro A2338 keeps restarting when attempting to install macOS

    I have just got in a MacBook Pro A2338 which was initially displaying the Apple logo followed by an explanation mark in a circle as described here:- https://support.apple.com/en-gb/102164.

    After some error messages attempting to revive and restore the machine via DFU mode i have finally got the machine revived however now the issue seems to be when attempting to install macOS Sequoia via a bootable USB installer or via macOS recovery the machine just keeps freezing and restarting before the installation is complete, usually the installation has just started or is mid way trough before the freeze and restart occurs.

    I also ran Apple Diagnostics on the machine and this reported no faults.

    I am starting to think it could possibly be a SSD issue however there is no abnormal heat detected using the thermal camera so i am not 100% sure about this.

    Any ideas?
    Last edited by Simplebeans; 08-10-2025, 11:14 AM.
    Tags: None
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