Samsung NP370E4K No backlight running on battery

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  • Kambi13
    Senior Member
    • Aug 2022
    • 134
    • Portugal

    #1

    Samsung NP370E4K No backlight running on battery

    Hi all, need some help. I have a Samsung NP370E4K-KD2BR, which as a 5th Gen Intel CPU that works fine when running with the charger plugged in, but has soon as I remove it and it's running on battery the screen backlight goes off.

    Tried different battery - no change
    Tried different screen - no change

    Removed the plastic film from the screen inverter and looked for pwm signal which as about 3.3v when running with the charger plugged in, when I take it off the voltage drops down to 2.232v, so my best guess is that the EC is not providing the correct voltage.

    Would it be possible that a ME clean could solve this issue?

    Best Regards
    Last edited by SMDFlea; 09-04-2023, 11:13 AM. Reason: Added "Samsung NP370E4K" to thread title
  • natic
    Member
    • Sep 2018
    • 34
    • EU

    #2
    Re: Samsung NP370E4K No backlight running on battery

    Hello!

    First of all specify the motherboard marking code.

    Comment

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