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  • razorhead
    New Member
    • May 2023
    • 5
    • AU

    HP Elitedesk 800 G5 Desktop mini video issue

    Hello I have a HP elitedesk 800 G5 Desktop mini with a boot issue. I have the lights and fan come on (normal speed), There is no video. I was working fine, posting with initial HP logo before and then it just stopped. Now it just turns on with power LED, fan on, No video and no response to keystrokes. The LEDs on the keyboard also stay off.
    I have attached the main and EC bios dumps here. I have also tried to clean ME and reflashed again, but I am unsure if I did it correctly or not. Attached are the pre-cleaned Bios Dumps. Please help fix this. Thank you very much,

    Model HP elitedesk 800 G5 Desk mini
    MB version F38A, DAF83AMB600 rev D
    Attached Files
    Last edited by razorhead; 09-23-2023, 08:36 AM.
  • razorhead
    New Member
    • May 2023
    • 5
    • AU

    #2
    Re: HP Elitedesk 800 G5 Desktop mini video issue

    Hi Also to add to above, in addition to fan and power LED on with no video. the USB ports also dont seem to be working as in if I plug in keyboard there is no LED on the keyboard . It this still a bios issue. ? Please see dumps attached above

    Comment

    • hoaca388
      Badcaps Legend
      • Jan 2022
      • 5356
      • Viet Nam

      #3
      Re: HP Elitedesk 800 G5 Desktop mini video issue

      Originally posted by razorhead View Post
      Hello I have a HP elitedesk 800 G5 Desktop mini with a boot issue. I have the lights and fan come on (normal speed), There is no video. I was working fine, posting with initial HP logo before and then it just stopped. Now it just turns on with power LED, fan on, No video and no response to keystrokes. The LEDs on the keyboard also stay off.
      I have attached the main and EC bios dumps here. I have also tried to clean ME and reflashed again, but I am unsure if I did it correctly or not. Attached are the pre-cleaned Bios Dumps. Please help fix this. Thank you very much,

      Model HP elitedesk 800 G5 Desk mini
      MB version F38A, DAF83AMB600 rev D
      Serial nimber ? This's rules of forums.

      Comment

      • razorhead
        New Member
        • May 2023
        • 5
        • AU

        #4
        Re: HP Elitedesk 800 G5 Desktop mini video issue

        Originally posted by hoaca388 View Post
        Serial nimber ? This's rules of forums.
        Sorry Serial number is 8CC9451S42, Product 6AU17AV

        Comment

        • hoaca388
          Badcaps Legend
          • Jan 2022
          • 5356
          • Viet Nam

          #5
          Re: HP Elitedesk 800 G5 Desktop mini video issue

          Originally posted by razorhead View Post
          Sorry Serial number is 8CC9451S42, Product 6AU17AV
          HP EliteDesk 800 G5 Desktop Mini PC IDS BaseModel
          Attached Files

          Comment

          • razorhead
            New Member
            • May 2023
            • 5
            • AU

            #6
            Re: HP Elitedesk 800 G5 Desktop mini video issue

            Originally posted by hoaca388 View Post
            HP EliteDesk 800 G5 Desktop Mini PC IDS BaseModel
            Thank you, I am now getting a 5 times red blink and 7 times white blinking error with beeps. I have desoldered bios chip and resoldered it back after bios flash. Would you know what this means as I cannot find on HP site. Could it be that it is damaged? thank you.

            Comment

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