Dell U3011 - Troubleshooting the Power Supply board PS-2201-3-HF

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  • jason123
    Badcaps Legend
    • Oct 2015
    • 1060
    • USA

    #1

    Dell U3011 - Troubleshooting the Power Supply board PS-2201-3-HF

    Hi folks,
    I see many having issues with the U3011 monitor display (Westinghouse guts?)

    I have one that would work if I unplug power from wall every once in a while. Was like that for about 3 months - Now, it doesn't turn on at all (front LEDs), but no backlight or other signs of life.

    I replaced the Power Supply PS-2201-3-HF board and that took care of the problem.

    I'm trying to repair the PS-2201-3-HF board. It has 2 connectors sets (top and bottom)
    Bottom set seems to be just 24V and GND with ENA, ADJ, and HDCR

    Top Connector, P802, is identical, but P803 has 5, GND, 24_EN

    I buttoned up the Monitor so I'm troubleshooting this board on my workbench. To turn all the supplies on, I'm assuming I tie 24_EN to 5V (with a small resistor)?

    Do I have to do anything with the ENA and HDCR pins??

    Any common failures that anyone can share on this board?
    Thanks
    Attached Files
  • jason123
    Badcaps Legend
    • Oct 2015
    • 1060
    • USA

    #2
    Re: Dell U3011 - Troubleshooting the Power Supply board PS-2201-3-HF

    Looks like 24_EN on P803 is not connected to anything. So I'm guessing the 24 V comes on when the "ENA" is tied high.. So I shorted it to +5V (which does come on), but the 24 V never comes up. Voltage across large Cap doesn't change - 164 V DC. Is this a PFC circuit issue? Looks like this uses the Fairchild FAN7529B. Schematic anyone?
    Thanks
    Attached Files
    Last edited by jason123; 09-17-2019, 09:40 AM.

    Comment

    • jason123
      Badcaps Legend
      • Oct 2015
      • 1060
      • USA

      #3
      Re: Dell U3011 - Troubleshooting the Power Supply board PS-2201-3-HF

      Ok, update (to myself ) ENA is simply pass through - maybe to turn on the inverter power? I tied 24_EN to 5V, and now the PFC is working and voltage on large cap is 384 VDC. However the 24 V only comes up to 5.2 V.. and gradually drops to 3 and continues to drop. Does the 24V require a load on it?

      Comment

      • jason123
        Badcaps Legend
        • Oct 2015
        • 1060
        • USA

        #4
        Re: Dell U3011 - Troubleshooting the Power Supply board PS-2201-3-HF

        I'm not seeing a controller between the 5V to the 24V. Simply a transformer, some diodes and resistors and caps. Is that possible? are they modulating the 5V and transformer turn ratio sufficient to generate 24V then filter? is that it?

        Comment

        • captainKKK
          Badcaps Veteran
          • Sep 2018
          • 287
          • United States

          #5
          Re: Dell U3011 - Troubleshooting the Power Supply board PS-2201-3-HF

          Did you check that white fuse in your picture? close to R107.
          Last edited by captainKKK; 09-18-2019, 10:04 AM.

          Comment

          • jason123
            Badcaps Legend
            • Oct 2015
            • 1060
            • USA

            #6
            Re: Dell U3011 - Troubleshooting the Power Supply board PS-2201-3-HF

            That is labeled C107 - I know it's a bad photo. I didn't.. I will shortly and let you know. Seems that the PFC circuit is working - Large Cap voltage goes from 164 to 384 VDC.

            Comment

            • jason123
              Badcaps Legend
              • Oct 2015
              • 1060
              • USA

              #7
              Re: Dell U3011 - Troubleshooting the Power Supply board PS-2201-3-HF

              Cap C107 checks out.

              Comment

              • captainKKK
                Badcaps Veteran
                • Sep 2018
                • 287
                • United States

                #8
                Re: Dell U3011 - Troubleshooting the Power Supply board PS-2201-3-HF

                What are the voltages on P802 and 803 when it's turned on?

                Comment

                • jason123
                  Badcaps Legend
                  • Oct 2015
                  • 1060
                  • USA

                  #9
                  Re: Dell U3011 - Troubleshooting the Power Supply board PS-2201-3-HF

                  Hi captainKKK... I found a couple of bad solder joints (actually arching as I move the board) so touched those up, and now 24V comes up to 24.67 V.. However, there is a chatter or relay sound (though I can't find a relay on the whole board)- Audio recording attached.. Seems shorting 5 V to 24_EN is too strong. When I use larger resistors the chatter goes away, but the rail only reaches 20 or 21 V. Any idea what resistance I should put between 5 and 24_EN?
                  Thanks
                  Attached Files

                  Comment

                  • jason123
                    Badcaps Legend
                    • Oct 2015
                    • 1060
                    • USA

                    #10
                    Re: Dell U3011 - Troubleshooting the Power Supply board PS-2201-3-HF

                    Any help here is appreciated folks.. I'm still having the "Clicking noise" coming out of the transformer??? I replaced the parallel Cap on the primary, and that didn't fix the issue. I'm thinking maybe internal arching? However I can't find a replacement transformer. Can anyone confirm that this indeed could be coming from transformer?

                    Comment

                    • Topcat
                      The Boss Stooge
                      • Oct 2003
                      • 16956
                      • United States

                      #11
                      Re: Dell U3011 - Troubleshooting the Power Supply board PS-2201-3-HF

                      Sounds like it to me. I think I have a spare power supply for one of these in the attic, I have one with a broken panel that I've bilked parts out of.
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                      • jason123
                        Badcaps Legend
                        • Oct 2015
                        • 1060
                        • USA

                        #12
                        Re: Dell U3011 - Troubleshooting the Power Supply board PS-2201-3-HF

                        Originally posted by Topcat
                        Sounds like it to me. I think I have a spare power supply for one of these in the attic, I have one with a broken panel that I've bilked parts out of.
                        Hi,
                        thanks for the post.. would love to get my hands on a supply. I can't find a replacement transformer for this board. I search all over the internet and no one seems to carry that part number

                        Comment

                        • Topcat
                          The Boss Stooge
                          • Oct 2003
                          • 16956
                          • United States

                          #13
                          Re: Dell U3011 - Troubleshooting the Power Supply board PS-2201-3-HF

                          Originally posted by jason123
                          Hi,
                          thanks for the post.. would love to get my hands on a supply. I can't find a replacement transformer for this board. I search all over the internet and no one seems to carry that part number
                          I'll poke around tomorrow and see if I can locate it.
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                          • Topcat
                            The Boss Stooge
                            • Oct 2003
                            • 16956
                            • United States

                            #14
                            Re: Dell U3011 - Troubleshooting the Power Supply board PS-2201-3-HF

                            Originally posted by jason123
                            Hi,
                            thanks for the post.. would love to get my hands on a supply. I can't find a replacement transformer for this board. I search all over the internet and no one seems to carry that part number
                            You're in luck, I found 2 of them. Shoot me a PM if you want one.
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                            • harlock
                              New Member
                              • Dec 2019
                              • 1
                              • Canada

                              #15
                              Re: Dell U3011 - Troubleshooting the Power Supply board PS-2201-3-HF

                              Originally posted by Topcat
                              You're in luck, I found 2 of them. Shoot me a PM if you want one.
                              Are you parting with the second one? this is my first post so i guess i will be able to pm after this.

                              thanks

                              Comment

                              • Topcat
                                The Boss Stooge
                                • Oct 2003
                                • 16956
                                • United States

                                #16
                                Re: Dell U3011 - Troubleshooting the Power Supply board PS-2201-3-HF

                                Originally posted by harlock
                                Are you parting with the second one? this is my first post so i guess i will be able to pm after this.

                                thanks
                                Yea, I could be talked out of it.
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                                • blankdisplay
                                  New Member
                                  • Oct 2020
                                  • 8
                                  • Australia

                                  #17
                                  Re: Dell U3011 - Troubleshooting the Power Supply board PS-2201-3-HF

                                  Gentlemen, apologies for bumping an older thread, but I'm curious if anyone has isolated a common fault with this board?

                                  A little googling and youtube, reveals it seems to be a common fault and paying around $70 to $110 US to import a board is a common fix for those technically minded.

                                  As someone with a soldering iron and multimeter, I'd at least be willing to take a crack at repairing it if there seems to be a common component that gives up.

                                  Any thoughts?

                                  Thanks for your time, it's appreciated!.

                                  Comment

                                  • momaka
                                    master hoarder
                                    • May 2008
                                    • 12170
                                    • Bulgaria

                                    #18
                                    Re: Dell U3011 - Troubleshooting the Power Supply board PS-2201-3-HF

                                    Originally posted by blankdisplay
                                    Any thoughts?
                                    So would that be the same issue as the O/P's? - i.e. PSU clicking and/or not turning On? If no, you may want to start a new thread, detailing the new/other issues you're having. And whichever the case, some good high-quality pictures of the PSU board uploaded here would be helpful for us to see and try to troubleshoot alongside.

                                    Comment

                                    • RecentlyShocked
                                      New Member
                                      • Oct 2020
                                      • 1
                                      • USA

                                      #19
                                      Re: Dell U3011 - Troubleshooting the Power Supply board PS-2201-3-HF

                                      Anyone looking for U3011 power supply repair tips should take look at this older thread on this forum. It contains two possible repairs.

                                      https://www.badcaps.net/forum/showthread.php?t=56411

                                      Comment

                                      • blankdisplay
                                        New Member
                                        • Oct 2020
                                        • 8
                                        • Australia

                                        #20
                                        Re: Dell U3011 - Troubleshooting the Power Supply board PS-2201-3-HF

                                        Thanks my reply to this went missing somehow!

                                        I'm off into the other thread, thanks so much for the forum.

                                        Fingers crossed, I posted a heap of pics

                                        Comment

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