HP Touchsmart 310 backlight driver fail

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  • inflex
    Badcaps Veteran
    • Aug 2012
    • 544
    • Australia

    #1

    HP Touchsmart 310 backlight driver fail

    Have a HP Toucsmart 310 (AIO machine), no backlight, system works fine. Doesn't seem to be a 2-seconds-to-black failure, just never seems to come on at all (I could be wrong but it's a little harder to test on an AIO because you can't get signal prior to powering up for obvious reasons).

    I've tested the actual CCFL tubes, they seem to be running (though dimly with the generic tester).

    It's a dual-output inverter. I've tested the following;

    * input; no short to ground. Zener is good at 5.6V, fuse is good
    * transformers; 614R on secondary, ~0R1 on primary

    Beyond those quick checks I'm not sure what to check for next or if there's any "good known" failure points.
    Attached Files
    Last edited by inflex; 03-10-2017, 07:58 PM.
    YouTube Repair Videos - https://www.youtube.com/user/19PLD73
    FlexBV BoardView software - Linux/OSX/Windows - http://pldaniels.com/flexbv
  • budm
    Badcaps Legend
    • Feb 2010
    • 40746
    • USA

    #2
    Re: HP Touchsmart 310 backlight driver fail

    I cannot see any labels for the pins of the inverter to see if it is getting the BL-ON command and the DIM command from the main board or not.
    The board is made by SUMIDA, can you read the P/N? IV????????
    Never stop learning
    Basic LCD TV and Monitor troubleshooting guides.
    http://www.badcaps.net/forum/showthr...956#post305956

    Voltage Regulator (LDO) testing:
    http://www.badcaps.net/forum/showthr...999#post300999

    Inverter testing using old CFL:
    http://www.badcaps.net/forum/showthr...er+testing+cfl

    Tear down pictures : Hit the ">" Show Albums and stories" on the left side
    http://s807.photobucket.com/user/budm/library/

    TV Factory reset codes listing:
    http://www.badcaps.net/forum/showthread.php?t=24809

    Comment

    • inflex
      Badcaps Veteran
      • Aug 2012
      • 544
      • Australia

      #3
      Re: HP Touchsmart 310 backlight driver fail

      Originally posted by budm
      i cannot see any labels for the pins of the inverter to see if it is getting the bl-on command and the dim command from the main board or not.
      The board is made by sumida, can you read the p/n? Iv????????
      iv18182/t-hf
      YouTube Repair Videos - https://www.youtube.com/user/19PLD73
      FlexBV BoardView software - Linux/OSX/Windows - http://pldaniels.com/flexbv

      Comment

      • budm
        Badcaps Legend
        • Feb 2010
        • 40746
        • USA

        #4
        Re: HP Touchsmart 310 backlight driver fail

        I see people selling them but I did find any pinout info.
        Can you read the P/N of that 16-PIN SMD PWM IC? If you can find the IC spec sheet then you can find out if it is getting the BL-ON signal or not.
        Last edited by budm; 03-11-2017, 02:16 AM.
        Never stop learning
        Basic LCD TV and Monitor troubleshooting guides.
        http://www.badcaps.net/forum/showthr...956#post305956

        Voltage Regulator (LDO) testing:
        http://www.badcaps.net/forum/showthr...999#post300999

        Inverter testing using old CFL:
        http://www.badcaps.net/forum/showthr...er+testing+cfl

        Tear down pictures : Hit the ">" Show Albums and stories" on the left side
        http://s807.photobucket.com/user/budm/library/

        TV Factory reset codes listing:
        http://www.badcaps.net/forum/showthread.php?t=24809

        Comment

        • inflex
          Badcaps Veteran
          • Aug 2012
          • 544
          • Australia

          #5
          Re: HP Touchsmart 310 backlight driver fail

          Originally posted by budm
          I see people selling them but I did find any pinout info.
          Can you read the P/N of that 16-PIN SMD PWM IC? If you can find the IC spec sheet then you can find out if it is getting the BL-ON signal or not.
          Managed to find the part# It's an OZ9933, not a lot of info on it but enough to at least determine if it's being told to turn on etc.

          I've also since found that the IV18180T is supposedly a substitute for the module, seems to sell at about half the price too, though I'd be preferring to repair this one if possible since the machine overall isn't worth spending even $50 hard cash on ( most likely the CCFLs will be nearing end of life or knowing my luck ).
          Attached Files
          YouTube Repair Videos - https://www.youtube.com/user/19PLD73
          FlexBV BoardView software - Linux/OSX/Windows - http://pldaniels.com/flexbv

          Comment

          • inflex
            Badcaps Veteran
            • Aug 2012
            • 544
            • Australia

            #6
            Re: HP Touchsmart 310 backlight driver fail

            UPDATE: It's getting 3.3V on both EN and PWM at the moment. I'm going to check all pin voltages and report back.
            YouTube Repair Videos - https://www.youtube.com/user/19PLD73
            FlexBV BoardView software - Linux/OSX/Windows - http://pldaniels.com/flexbv

            Comment

            • inflex
              Badcaps Veteran
              • Aug 2012
              • 544
              • Australia

              #7
              Re: HP Touchsmart 310 backlight driver fail

              UPDATE 2:

              I realised I could pull out the cable driving the backlight while the machine was running; and on doing that and placing it back in, it flashed for about a quarter of a second or less and went black again - so that's some good news I suppose (though it could be implying that the tubes are too old)

              Voltages;
              1(VSEN) 0.00
              2(SSTCMP) 0.00
              3(CT) 4.95V
              4(RT1) 4.82V
              5(GNDA) 0.00V
              6(PDR2) 0.00V
              7(GNDP) 0.00V
              8(NDR2) 0.00V

              9(NDR1) 0.00V
              10(PDR1) 0.00V
              11(VDDA) 4.95V
              12(TIMER) 0.01V
              13(PWM) 3.30V
              14(ISEN) 0.00V
              15(OVPT) 2.25V
              16(EN) 3.30V
              YouTube Repair Videos - https://www.youtube.com/user/19PLD73
              FlexBV BoardView software - Linux/OSX/Windows - http://pldaniels.com/flexbv

              Comment

              • inflex
                Badcaps Veteran
                • Aug 2012
                • 544
                • Australia

                #8
                Re: HP Touchsmart 310 backlight driver fail

                This morning I tried running just one lamp instead of both, and it stayed on for at least 2~3x longer than with both (regardless of which of the two outlets I used), so it's making me think that perhaps there's an issue with the over-current sensing (or still that the tubes might be too old).
                YouTube Repair Videos - https://www.youtube.com/user/19PLD73
                FlexBV BoardView software - Linux/OSX/Windows - http://pldaniels.com/flexbv

                Comment

                • inflex
                  Badcaps Veteran
                  • Aug 2012
                  • 544
                  • Australia

                  #9
                  Re: HP Touchsmart 310 backlight driver fail

                  I'm really starting to think this is old tubes.

                  It managed to fire up and stay fired up but one segment (tube) is flickering slightly. When I measure the peak on VSEN pin it gets up to 2.29V which is over the OVPT setting but when it runs properly it's about 1.88V.
                  YouTube Repair Videos - https://www.youtube.com/user/19PLD73
                  FlexBV BoardView software - Linux/OSX/Windows - http://pldaniels.com/flexbv

                  Comment

                  • budm
                    Badcaps Legend
                    • Feb 2010
                    • 40746
                    • USA

                    #10
                    Re: HP Touchsmart 310 backlight driver fail

                    Do you have another similar size LCD panel that you can use as test lamps?
                    Never stop learning
                    Basic LCD TV and Monitor troubleshooting guides.
                    http://www.badcaps.net/forum/showthr...956#post305956

                    Voltage Regulator (LDO) testing:
                    http://www.badcaps.net/forum/showthr...999#post300999

                    Inverter testing using old CFL:
                    http://www.badcaps.net/forum/showthr...er+testing+cfl

                    Tear down pictures : Hit the ">" Show Albums and stories" on the left side
                    http://s807.photobucket.com/user/budm/library/

                    TV Factory reset codes listing:
                    http://www.badcaps.net/forum/showthread.php?t=24809

                    Comment

                    • inflex
                      Badcaps Veteran
                      • Aug 2012
                      • 544
                      • Australia

                      #11
                      Re: HP Touchsmart 310 backlight driver fail

                      Originally posted by budm
                      Do you have another similar size LCD panel that you can use as test lamps?
                      Not any more. I even went looking for some 12~14W CFL twisted-tubes to check with but lo behold I've already replaced the whole house with LED units.

                      For now I'm writing this job off, back to the back of the workshop. The screen (when lit) also has that classic orange-brown old CCFL hue.
                      YouTube Repair Videos - https://www.youtube.com/user/19PLD73
                      FlexBV BoardView software - Linux/OSX/Windows - http://pldaniels.com/flexbv

                      Comment

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