Hi all, I'm new here and I have to admit that my first post is all about getting good information from a reputable source.
I recently purchased a Cambridge Audio Topaz amplifier and returned it to the dealer because of an unusual persistent ticking sound coming from within the unit. It "appeared/sounded" to be emanating from a large capacitor behind the power switch which can be seen through the top of the vents. In all my years of purchasing electronics I never heard a unit to tick as loud as a watch while on standby and I was ( justifiably, I think) concerned that this is not normal or safe.
On returning the item I requested a replacement and was stunned to hear the exact same sound coming from the exact same area from within the unit. Is it at all possible that I am over-reacting here or indeed is it at all possible that I could receive two different units with the exact same fault if it is indeed a fault?
This link takes you to a jpg taken from another forum of the amp involved.
http://i1221.photobucket.com/albums/...9/TopazAM1.jpg
The ticking appears to be coming from the area around the PSU filter caps.
The reason I am looking for advice on this is my claims appear to be falling on deaf ears as far as the manufacturer is concerned as they appear to be stalling on responding to my concerns.
You can also "hear" the ticking on this youtube video if you turn the volume up fairly loud.
http://www.youtube.com/watch?v=UEmRW...HumGMNgwT239zw
Many thanks for reading.
I recently purchased a Cambridge Audio Topaz amplifier and returned it to the dealer because of an unusual persistent ticking sound coming from within the unit. It "appeared/sounded" to be emanating from a large capacitor behind the power switch which can be seen through the top of the vents. In all my years of purchasing electronics I never heard a unit to tick as loud as a watch while on standby and I was ( justifiably, I think) concerned that this is not normal or safe.
On returning the item I requested a replacement and was stunned to hear the exact same sound coming from the exact same area from within the unit. Is it at all possible that I am over-reacting here or indeed is it at all possible that I could receive two different units with the exact same fault if it is indeed a fault?
This link takes you to a jpg taken from another forum of the amp involved.
http://i1221.photobucket.com/albums/...9/TopazAM1.jpg
The ticking appears to be coming from the area around the PSU filter caps.
The reason I am looking for advice on this is my claims appear to be falling on deaf ears as far as the manufacturer is concerned as they appear to be stalling on responding to my concerns.
You can also "hear" the ticking on this youtube video if you turn the volume up fairly loud.
http://www.youtube.com/watch?v=UEmRW...HumGMNgwT239zw
Many thanks for reading.
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