SEF 551.10 - Error starting the reflow oven.

[bpjl]

Hello,

When starting the SEF 551.10 reflow oven, the following problem occurs:

It seems to me that this is related to corrupted software. Does anyone have files that can fix this device? Or maybe someone uses such an oven and is able to make a sector copy of the memory card located in the computer controlling this oven?

PS.: Of course, appropriate emails for help have been sent to the manufacturer and distributor in my country. No response yet, but I don't expect much. It's a fairly old device and from what I know, it's no longer supported.

[bpjl]

I will add that I inserted the mentioned SD card into the reader. It turned out that there was one FAT32 partition there - completely empty. So now I'm wondering if:

1. The SD is empty because something happened, and by default there should be some content there. Is that why the computer cannot download the configuration?
2. The SD is empty and has always been so, and the damaged data (configuration files or something) are located in some other memory on the computer PCB itself?
3. Have I mistakenly assumed it's a software problem and I am heading towards a dead end?

[bpjl]

After contacting SEF, their technical department rose to the challenge. They found the update file in the archive and sent it by e-mail along with the appropriate instructions. This allowed the oven to start.