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    Canadian Customs Delays

    Thanks for the heads-up about Canadian delays Topcat.

    I have a small USPS shipment coming from Nevada that shipped weeks ago, no sign of it.

    Normally it takes exactly a week from anywhere in the U.S. but something is up in the last little while.

    Hopefully it's temporary, I'd hate to see you stop shipping to Canada, but certainly wouldn't blame you. Judging from the amount of E-bayers that won't ship here, it's obviously a pain in the ass.
    36 Monitors, 3 TVs, 4 Laptops, 1 motherboard, 1 Printer, 1 iMac, 2 hard drive docks and one IP Phone repaired so far....

    #2
    Re: Canadian Customs Delays

    I felt some kind of warning was necessary. I'd really hate to cease canadian sales, but for some reason, people send me the angry emails instead of the postal service when their packages don't come. Typically, I'll get an angry email, I'll respond, and then a couple days later I'll get another email from the person apologizing telling me their package finally arrived. I've yet to have a report of any packages not showing up, but they have been taking as long as 45 days to get there.....why is beyond me!
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      #3
      Re: Canadian Customs Delays

      in canada packages are moved on moose-pulled carriages, thats why
      Cap Datasheet Depot: http://www.paullinebarger.net/DS/
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        #4
        Re: Canadian Customs Delays

        Yes, thanks for the heads up. I sell stuff through eBay and was thinking of including Canada, but now I'm not so sure. Hopefully, some Canadian members can chime in and shed some light on why it takes so long to get some packages through customs.
        Last edited by jetadm123; 04-04-2011, 04:14 PM.

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          #5
          Re: Canadian Customs Delays

          Originally posted by jetadm123 View Post
          I sell stuff through eBay and was thinking of including Canada, but now I'm not so sure. Hopefully, some Canadian members can chime in and shed some light on why it takes so long to get some packages through customs.
          Please, I beg you, to sell to Canadians. We have very few online sellers as it is already.

          And WE appreciate sellers who use United States Postal Service First Class International as it keeps shipping costs low and we don't have to pay UPS and FedEx $20+ for "customs paperwork" for items under $20 USD.

          I don't know what the delay is, but when I personally order items from the USA or internationally, I understand that delays are a part of of my buying decision. So whether it arrives in 2 weeks or 2 months, it really doesn't matter to me.
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            #6
            Re: Canadian Customs Delays

            Originally posted by retiredcaps View Post
            And WE appreciate sellers who use United States Postal Service First Class International
            I ship several items to Canada First Class. I'm always amazed when the shipping comes out to not much more than domestic. I just sent an inverter transformer to Canada for $1.60. It would have cost $1.40 domestic. I up the international postage more than that to cover the extra liability for when Thidwick gives up his packages to the Harvard hunters.

            I'll often open up other items to international shipping upon request.

            After hearing the description of how UPS and FedEx process customs packages, I decided to mail everything international USPS. They seem to have the process much more streamlined and I haven't had any problems.

            How long customs takes in the US is wildly random. I've seen packages pass out of China in 2 days and pass out of of US customs in 2 days. China to USA in 5 days is pretty amazing and rare. Most of the time delivery takes about 2.5 weeks and occasionally it takes 30 days. Most of the wasted time is in US customs.
            sig files are for morons

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              #7
              Re: Canadian Customs Delays

              All my packages ship USPS. Fedex and UPS are a disaster for international shipments.
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                #8
                Re: Canadian Customs Delays

                I read last week that there may be a Postal Strike coming, so that may be contributing to slower shipments (work to rule?).

                I have not personally experienced slower shipments. I expect a shipment from the US by regular mail to take up to 3 weeks. On April 25th I received a motherboard from Oregon that was shipped April 8th by USPS.
                On the same day I received a package shipped April 18th by Fedex Ground.

                Hopefully I won't get a followup invoice from Fedex.

                That's the tradeoff. Personally I hate paying inflated amounts for UPS.
                If regular mail takes a while longer so be it.

                Over Christmas I had packages from the Orient take longer than 60 days!

                Comment


                  #9
                  Re: Canadian Customs Delays

                  <rant>
                  F-ing Canada Post!

                  Just received a software order, sort-of.
                  Received an open envelope with receipt, no discs. The envelope was in a plastic bag with a label that says:

                  "Dear Customer. We sincerely regret that your mail item is damaged.
                  It was found in this condition in the mailstream.
                  We realize your mail is important to you blah blah blah etc..."

                  Translation:

                  "Dear customer. One of our greedy bastard employees ripped off your item.
                  We can't tell who or where so, too f---ing bad. Try UPS or Purolator next time."

                  <Monty Python> Damaged? It's not damaged, it's bleedin' stolen!
                  It's not pining for the fjords, it's bloody missing! </Monty Python>
                  Asshats!!

                  </rant>

                  Luckily I already have the software, this was just an additional license, and the keys weren't with the discs, so good luck with that install.

                  Still waiting for some connectors that shipped from the U.S. on April 12.
                  36 Monitors, 3 TVs, 4 Laptops, 1 motherboard, 1 Printer, 1 iMac, 2 hard drive docks and one IP Phone repaired so far....

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                    #10
                    Re: Canadian Customs Delays

                    Originally posted by bigbeark View Post
                    I read last week that there may be a Postal Strike coming, so that may be contributing to slower shipments (work to rule?).
                    http://www.postcom.org/

                    Canada Post has a "serious productivity problem" that should be solved by ending the Crown corporation's monopoly with a sell-off to the private sector, says an economic think tank. The Montreal Economic Institute says mail delivery would be cheaper for consumers if Canada Post operated in a competitive market, as do many postal services around the world. Canada Post has distributed less mail in recent years because of the popularity of e-mail and other technologies. Sales are down and operating costs have risen.

                    Labour costs make up two thirds of the company's expenditures. "Canada Post has a serious productivity problem," said Geloso Vincent, an economist at the Montreal Economic Institute. "Its fleet is obsolete and employee absenteeism is very high." Unionized Canada Post employees work only 64% of the time for which they are paid, according to a 2004 study. The average mail carrier works 38 minutes out of every hour, the study also found. The Institute also expressed concern that Canada Post hires more staff than other companies with similar workloads.
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                      #11
                      Re: Canadian Customs Delays

                      64%? That's higher than any casino payout and much more than Americans work. I don't see a problem here.
                      sig files are for morons

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                        #12
                        Re: Canadian Customs Delays

                        Originally posted by retiredcaps View Post
                        says an economic think tank.
                        The Canadian "economic think tanks" are usually those with a heavy vested interest in the very socialism they seem to oppose. Otherwise they are merely neo-con demagogues who preach Austrian "School Of Economics" propaganda to further dupe the masses and enrich themselves.

                        Canada's unions are awful though, I have to agree. Selling off crown corporations is a big mistake. I prefer the socialism to the fascism. The death comes quicker.
                        "We have offered them (the Arabs) a sensible way for so many years. But no, they wanted to fight. Fine! We gave them technology, the latest, the kind even Vietnam didn't have. They had double superiority in tanks and aircraft, triple in artillery, and in air defense and anti-tank weapons they had absolute supremacy. And what? Once again they were beaten. Once again they scrammed [sic]. Once again they screamed for us to come save them. Sadat woke me up in the middle of the night twice over the phone, 'Save me!' He demanded to send Soviet troops, and immediately! No! We are not going to fight for them."

                        -Leonid Brezhnev (On the Yom Kippur War)

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                          #13
                          Re: Canadian Customs Delays

                          In the US certain Legal Documents must go through US Mail w/signatures and/or receipts or they aren't valid when they get to the other end.
                          .
                          That is one thing the USPS does that I don't want handed over to a private company.
                          .
                          Mann-Made Global Warming.
                          - We should be more concerned about the Intellectual Climate.

                          -
                          Be who you are and say what you feel, because those who mind don't matter and those who matter don't mind.

                          - Dr Seuss
                          -
                          You can teach a man to fish and feed him for life, but if he can't handle sushi you must also teach him to cook.
                          -

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                            #14
                            Re: Canadian Customs Delays

                            didnt have this delay with a ups shipment to canada.
                            ups did however manage to break 2 of 4 crt's in their original factory carton and then claim the carton was not to be used for shipping.typical ups though.

                            Comment


                              #15
                              Re: Canadian Customs Delays

                              The problem with UPS to Canada, is if you use UPS standard, they rape us for a "brokerage fee" this can be up to $50.00 even for inexpensive items.

                              Higher cost UPS services include this fee.
                              Shipments from Digikey.ca (still ship from MN in the U.S) used to come UPS overnight for a flat fee of $8.00 A bit high for 3 $0.50 caps, but reasonable for larger orders. They always got here overnight, and undamaged.

                              They seem to have switched to Fedex overnight which routinely take 2 days. Oh they get to my city overnight, but almost always miss the 9AM truck run, and they only deliver once per day. I still prefer anything from the U.S. to ship USPS, and hopefully when Canada Customs, and Canada Post get their heads out of their asses, it'll go back to taking about a week.
                              36 Monitors, 3 TVs, 4 Laptops, 1 motherboard, 1 Printer, 1 iMac, 2 hard drive docks and one IP Phone repaired so far....

                              Comment


                                #16
                                Re: Canadian Customs Delays

                                Originally posted by smason View Post
                                The problem with UPS to Canada, is if you use UPS standard, they rape us for a "brokerage fee" this can be up to $50.00 even for inexpensive items.

                                Higher cost UPS services include this fee.
                                Shipments from Digikey.ca (still ship from MN in the U.S) used to come UPS overnight for a flat fee of $8.00 A bit high for 3 $0.50 caps, but reasonable for larger orders. They always got here overnight, and undamaged.

                                They seem to have switched to Fedex overnight which routinely take 2 days. Oh they get to my city overnight, but almost always miss the 9AM truck run, and they only deliver once per day. I still prefer anything from the U.S. to ship USPS, and hopefully when Canada Customs, and Canada Post get their heads out of their asses, it'll go back to taking about a week.

                                I guess if digikey could ship overnight for $8.00, it might actually be a good deal, since it would seem that your package is "fast tracked" through customs and you avoid the several weeks wait if it were shipped USPS.

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                                  #17
                                  Re: Canadian Customs Delays

                                  Digikey *does* ship overnight now for a flat fee of $8.

                                  The packages seem to originate from Winnipeg, Manitoba now which warrants the question of why they do not offer cheap slow ground shipping now that they are shipping it domestically?
                                  "We have offered them (the Arabs) a sensible way for so many years. But no, they wanted to fight. Fine! We gave them technology, the latest, the kind even Vietnam didn't have. They had double superiority in tanks and aircraft, triple in artillery, and in air defense and anti-tank weapons they had absolute supremacy. And what? Once again they were beaten. Once again they scrammed [sic]. Once again they screamed for us to come save them. Sadat woke me up in the middle of the night twice over the phone, 'Save me!' He demanded to send Soviet troops, and immediately! No! We are not going to fight for them."

                                  -Leonid Brezhnev (On the Yom Kippur War)

                                  Comment


                                    #18
                                    Re: Canadian Customs Delays

                                    I buy lot of stuff on ebay now and they ship through borders with not much issue these days. I do not like FedEx and UPS for their border fee handling and UPS forces me to go to there to pick up as my shop do not do credit card pickup.

                                    Cheers, Wizard

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