Good day folks. This was meant to be a rant, so it should've probably gone in the off-topic section, but I thought someone might come up with an idea nonetheless.
Sony has managed to, ONCE AGAIN, earn my loathing and my deepest sincerest wishes of extreme hate: this Sony soundbar POS came in under warranty and I had to take a look at it. The subwoofer was totally dead, so I took the back off and immediately noticed a popped IC on the amp/logic board. Since it was under warranty, I had the option to either ask for a replacement of the whole board or attempt to fix this one. I naturally chose the former, not only because this place is SEVERELY lacking in parts, but because I didn't want to risk something else popping or having different issues.
Long story short: new board arrived, subwoofer powers on but no longer pairs with the rest of the soundbar....what gives ?! The manual did warn me that replacing the main board will cause this, obviously, because the pairing info is stored on the main board, not in the BT module, but I thought for sure I'd be able to pair them again...I followed those instructions countless times, tried all sorts of procedures, but no, it's useless: it simply doesn't want to connect....what a POS...I swear, if you ever see me buying a Sony, whoever you are, you have the right to slap me in the face ! :| So now I'm basically stuck with this thing, with the thumb up my ass not knowing what to do. The board is also probably going to be deducted from my wages and possibly a whole new system if it turns out there really IS no cure and has to be replaced....great...it's like pouring salt on the open wound....
I press LINK on the back of the sub, the LED turns yellow and flashes, then I press a certain button on the remote to put the bar in pairing mode and after a while the yellow LED blinks slower and eventually turns red...like a giant middle finger...there IS some communication going on, between if I don't start the pairing sequence on the bar or leave it off, the LED on the subwoofer blinks forever, whereas if I do the pairing steps, it does attempt to link up but fails for some reason and goes to standby...
Trouble is I already reset the bar several times, so even if I swap out the busted IC (a buck regulator) for the good one from the new board, it still doesn't guarantee it will link back again to the old board...the bar itself may have other issues and the asshole didn't mention it...
Might be some firmware issue, although I upgraded the bar to the latest one - no change...so disappointed and angry at the though that I might have to pay to get this thing replaced, or worse: the whole SHOP might have to pay for it and I'll get cold stares for 1-2 months (our Big Boss usually applies collective punishments in situations like these because, granted, there was no way I could predict it wouldn't work, but you STILL have to get your money back somehow, so the best thing to do is to just punish everyone.....sounds fair >_>)
Sony has managed to, ONCE AGAIN, earn my loathing and my deepest sincerest wishes of extreme hate: this Sony soundbar POS came in under warranty and I had to take a look at it. The subwoofer was totally dead, so I took the back off and immediately noticed a popped IC on the amp/logic board. Since it was under warranty, I had the option to either ask for a replacement of the whole board or attempt to fix this one. I naturally chose the former, not only because this place is SEVERELY lacking in parts, but because I didn't want to risk something else popping or having different issues.
Long story short: new board arrived, subwoofer powers on but no longer pairs with the rest of the soundbar....what gives ?! The manual did warn me that replacing the main board will cause this, obviously, because the pairing info is stored on the main board, not in the BT module, but I thought for sure I'd be able to pair them again...I followed those instructions countless times, tried all sorts of procedures, but no, it's useless: it simply doesn't want to connect....what a POS...I swear, if you ever see me buying a Sony, whoever you are, you have the right to slap me in the face ! :| So now I'm basically stuck with this thing, with the thumb up my ass not knowing what to do. The board is also probably going to be deducted from my wages and possibly a whole new system if it turns out there really IS no cure and has to be replaced....great...it's like pouring salt on the open wound....
I press LINK on the back of the sub, the LED turns yellow and flashes, then I press a certain button on the remote to put the bar in pairing mode and after a while the yellow LED blinks slower and eventually turns red...like a giant middle finger...there IS some communication going on, between if I don't start the pairing sequence on the bar or leave it off, the LED on the subwoofer blinks forever, whereas if I do the pairing steps, it does attempt to link up but fails for some reason and goes to standby...
Trouble is I already reset the bar several times, so even if I swap out the busted IC (a buck regulator) for the good one from the new board, it still doesn't guarantee it will link back again to the old board...the bar itself may have other issues and the asshole didn't mention it...
Might be some firmware issue, although I upgraded the bar to the latest one - no change...so disappointed and angry at the though that I might have to pay to get this thing replaced, or worse: the whole SHOP might have to pay for it and I'll get cold stares for 1-2 months (our Big Boss usually applies collective punishments in situations like these because, granted, there was no way I could predict it wouldn't work, but you STILL have to get your money back somehow, so the best thing to do is to just punish everyone.....sounds fair >_>)
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