Announcement

Collapse
No announcement yet.

Acer A315-55G / DA0ZAWMB8E0 not charging [SOLVED]

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    Acer A315-55G / DA0ZAWMB8E0 not charging [SOLVED]

    Hi, i need help in troubleshooting this board. with battery it works normally, but it does not charge battery.
    The owner reports that the pc has fallen to the ground from the side of the dc connector. the pc did not shut down but from that moment it stopped charging the battery.
    it uses a 24780s that has already been replaced without any changes (replaced 2 times, first time with a used one and then with a new one from china).
    the 24780s (pu1) is powered but does not open the PQ1 mosfet.

    pu1 pin 4 acdrv is 0.5v
    pu1 pin 5 acok is 9.6v
    pu1 pin 6 acdet is 0V
    pu1 pin 28 vdc is 19.3v

    pq1 pin 4 gate = 0.2v
    pq1 pin 1-3 source = 0.9v
    pq1 pin 5-8 drain = 19,3v


    does anyone have any suggestions?
    thank you

    schematic & boardview: https://www.badcaps.net/forum/showth...ht=DA0ZAWMB8C0
    Attached Files

    #2
    Re: Acer A315-55G / DA0ZAWMB8E0 not charging

    pu1 pin 4 acdrv is 0.5v
    pu1 pin 5 acok is 9.6v
    pu1 pin 6 acdet is 0V
    The above are bad values. Start with ACDET.

    1) This is a voltage that is based on the DCIN (adapter) voltage that will enter a resistor based voltage divider to lower the DCIN voltage to a safe voltage for the charger IC.

    See resistors PR31 & PR211. Each must be present and each must be the value shown in the schematic.

    2) Meter in DC volts mode (20V is ok).

    3) Red meter probe to PR31 -> either side -> black meter probe to ground.

    What is the voltage reading ?

    Then move the red meter probe to the other side of PR31.

    Post your measurements.

    If adapter is working then you should have ~19V coming in -> this voltage should be present on one side of PR31.

    Confirm it.

    Then the LOWER voltage should appear on pin # 6 of the charger IC = ACDET.

    Reference:
    https://ohmslawcalculator.com/voltag...der-calculator
    Attached Files
    Last edited by mon2; 05-13-2022, 05:31 AM.

    Comment


      #3
      Re: Acer A315-55G / DA0ZAWMB8E0 not charging

      Originally posted by mon2 View Post
      The above are bad values. Start with ACDET.

      1) This is a voltage that is based on the DCIN (adapter) voltage that will enter a resistor based voltage divider to lower the DCIN voltage to a safe voltage for the charger IC.

      See resistors PR31 & PR211. Each must be present and each must be the value shown in the schematic.

      2) Meter in DC volts mode (20V is ok).

      3) Red meter probe to PR31 -> either side -> black meter probe to ground.

      What is the voltage reading ?

      Then move the red meter probe to the other side of PR31.

      Post your measurements.

      If adapter is working then you should have ~19V coming in -> this voltage should be present on one side of PR31.

      Confirm it.

      Then the LOWER voltage should appear on pin # 6 of the charger IC = ACDET.

      Reference:
      https://ohmslawcalculator.com/voltag...der-calculator
      hi, and thank you for your reply. i would like to tell you that last friday i had already checked the voltage divider and it seemed quite correct (doing the calculation with the ohm values read by the tester should have been about 2.3v). I had therefore assumed that the 24780s had an effect on this voltage divider (with an internal resistance to ground).
      this morning i unsoldered the resistances to make the most precise measurement and pr31 seems to be open. I don't know if it was damaged in the tests or if it was already broken.

      pr31: 0v --- 19,6v
      pr211: 0v --- 0v

      pr31: 1m (friday i read 920k)
      pr211: 129k (friday i read 130k)

      pr31 removed: 3m
      pr211 removed: 136k


      i don't find 866k R in donor boards, do you think it's safe for test to change pr31 with 422k and pr211 with 66.5k?


      EDIT: according to this pdf it seems ok, i'll try asap... https://www.badcaps.net/forum/showpo...12&postcount=2
      Last edited by vannix; 05-16-2022, 04:26 AM.

      Comment


        #4
        Re: Acer A315-55G / DA0ZAWMB8E0 not charging

        Good link with the new resistor values.

        1) You can use the above calculator to validate any resistor combination.

        2) The key point is to use the same ratio of the resistors to hit the target voltage.

        3) See attached. Your link validates the same. Ok to use the new resistor values you have from your donor board.
        Attached Files

        Comment


          #5
          Re: Acer A315-55G / DA0ZAWMB8E0 not charging

          Originally posted by mon2 View Post
          Good link with the new resistor values.

          1) You can use the above calculator to validate any resistor combination.

          2) The key point is to use the same ratio of the resistors to hit the target voltage.

          3) See attached. Your link validates the same. Ok to use the new resistor values you have from your donor board.
          same result with new resistors.. 0v on pin 6. but now i'm sure that the resistor value are correct.
          the problem could be PQ17 (what does that circuit do?? i'm thinking of removing it...)
          Attached Files

          Comment


            #6
            Re: Acer A315-55G / DA0ZAWMB8E0 not charging

            What is the voltage @ pin #2 of the PQ17 mosfet ?

            It appears to be checking the voltage of the ADP_ID pin and is used to turn ON the mosfet @ PQ17 but that would then cause the ACDET pin to be pulled to 0V.

            Measure the ADP_ID voltage on pin # 2 so we can review.

            Comment


              #7
              Re: Acer A315-55G / DA0ZAWMB8E0 not charging

              Originally posted by mon2 View Post
              What is the voltage @ pin #2 of the PQ17 mosfet ?

              It appears to be checking the voltage of the ADP_ID pin and is used to turn ON the mosfet @ PQ17 but that would then cause the ACDET pin to be pulled to 0V.

              Measure the ADP_ID voltage on pin # 2 so we can review.
              pq17 is not shorted and ADP_ID is 9,3v (1/2 of VA), i can find it also in the dc connector.
              i dont understand what it does, the dc connector only has + and -, it hasn't ID pin.
              The voltage of 9v is given by the voltage divider on the board, so it has no contact with the connector. The only explanation i think is that the connector is broken and must have a return on the adp-id when a connector is plugged in (like the sense of the audio jack)

              EDIT: the dc connector is broken. there is a bent pin that does not make good contact with ground when the connector is inserted. manually shorting apd_id to ground results in about 2.7v on acdet but, again, there is no 19v after PQ1
              Last edited by vannix; 05-16-2022, 06:57 AM.

              Comment


                #8
                Re: Acer A315-55G / DA0ZAWMB8E0 not charging

                2.7v on acdet but, again, there is no 19v after PQ1
                Good value of ACDET. The PQ1 is a different fault and is very common.

                Remove all power. Meter in resistance mode.

                Check the resistance across the mosfet pins to check if it is defective.

                Source (1-2-3) & Drain (5-6-7-8)
                Source (1-2-3) & Gate (4)
                Gate (4) & Drain (5-6-7-8)


                Post the above readings for PQ1 and then again for the next mosfet that follows. A low reading = defective mosfet.

                Next, measure the voltage @ GATE of each of the first 2 mosfets.

                Recommend to do the above with NO POWER (NO BATTERY). When checking the gate voltage - do so with only the external power adapter.

                The good value of ACDET is now informing the charger IC that a valid power adapter is mated to the logic board. This will allow us to move forward.

                Comment


                  #9
                  Re: Acer A315-55G / DA0ZAWMB8E0 not charging

                  in resistance mode all measurement result in infinite resistance. by exciting the gate of both fets with another tester in diode mode they measure about 1ohm in source-drain, so PQ1 and PQ9054 seems ok.
                  the voltage are the following:

                  PQ1 pin 4 gate = 0.1v
                  PQ1 pin 1-3 source = 0.2v
                  PQ1 pin 5-8 drain = 19,6v

                  PQ9054 pin 4 gate = 0.2v
                  PQ9054 pin 1-3 source = 0.1v
                  PQ9054 pin 5-8 drain = 0.2v

                  i think the problem is still related to the bq24780s

                  EDIT: ACOK is 0V, but vcc and acdet are ok, so the problem is still related to the battery charger.. chinese ic fails??
                  Attached Files
                  Last edited by vannix; 05-17-2022, 02:38 AM.

                  Comment


                    #10
                    Re: Acer A315-55G / DA0ZAWMB8E0 not charging

                    Measure the voltage on each pin of the charger IC using only the external dc adapter (no battery). Do this carefully to avoid damage from slipping of the meter probes.

                    Post each measurement.

                    Comment


                      #11
                      Re: Acer A315-55G / DA0ZAWMB8E0 not charging

                      Pq1 bq24780s voltages:

                      Pin 1 : 0,00
                      Pin 2 : 0,00
                      Pin 3 : 0,05
                      Pin 4 : 0,35
                      Pin 5 : 0,00
                      Pin 6 : 2,65
                      Pin 7 : 0,20
                      Pin 8 : 0,00
                      Pin 9 : 0,00
                      Pin 10 : 0,00
                      Pin 11 : 0,25
                      Pin 12 : 0,06
                      Pin 13 : 0,00
                      Pin 14 : 3,13
                      Pin 15 : 0,02
                      Pin 16 : 0,00
                      Pin 17 : 0,22
                      Pin 18 : 0,25
                      Pin 19 : 0,22
                      Pin 20 : 0,22
                      Pin 21 : 0,00
                      Pin 22 : 0,00
                      Pin 23 : 0,00
                      Pin 24 : 5,94
                      Pin 25 : 5,61
                      Pin 26 : 0,22
                      Pin 27 : 0,22
                      Pin 28 : 19,45

                      Comment


                        #12
                        Re: Acer A315-55G / DA0ZAWMB8E0 not charging

                        1) ACOK is not OK. Under the posted measurements and as documented in the TI datasheet, pin # 5 should be HIGH. However, this is an open-drain pin so the logic high really means the pin will be 'floating' like an open switch.

                        For this reason, an external resistor must be used for the 'pull-up to a soft high' and this resistor is @ PR39.

                        2) See attached. Confirm the voltage measurements with the adapter connected on the requested points of interest @ 1, 2 and 3.

                        PR39 is pulled high using the LDO regulator pin # 24 = ~6 volts.

                        So this same voltage should appear on one side of PR39.

                        Noting that the ~6 volts is too high for logic ICs, TI is using a resistor based voltage divider with the PR39 and PR40 resistors.

                        Each is the same value (or should be). So the output voltage (between the 2 resistors) should be 50% of the ~6 volts and be presented onto ACOK rail.

                        Confirm the measurements of each.
                        Attached Files

                        Comment


                          #13
                          Re: Acer A315-55G / DA0ZAWMB8E0 not charging

                          1: 5,94v
                          2: 0,00v (0,0021)
                          3: 0,00v (0,0021)


                          i also tried another (new) 24780s with same identical result

                          ACOK from datasheet says:
                          Active HIGH AC adapter detection open drain output. It is pulled HIGH to external pullup supply rail by external
                          pullup resistor when a valid adapter is present (ACDET above 2.4 V, VCC above UVLO but below ACOV and
                          VCC above BAT). If any of the above conditions is not valid, ACOK is pulled LOW by internal MOSFET. Connect
                          a 10-kΩ pullup resistor from ACOK to the pullup supply rail.
                          but all conditions seems valid



                          is a hopeless repair
                          Last edited by vannix; 05-18-2022, 03:32 AM.

                          Comment


                            #14
                            Re: Acer A315-55G / DA0ZAWMB8E0 not charging

                            Remove all power.

                            Meter in resistance mode (higher than 100k scale).

                            Check the resistance with probes on point #1 and #2.

                            We want to check the resistance of this resistor.

                            Next, check the resistance to ground of point #2 and ground.

                            Post the measurements. No power for each test.

                            Comment


                              #15
                              Re: Acer A315-55G / DA0ZAWMB8E0 not charging

                              the resistors (soldered on pcb) measure:
                              PR39 85,9k
                              PR40 86,2K

                              point 2 to ground is 86,2k (the same as pr40)

                              Comment


                                #16
                                Re: Acer A315-55G / DA0ZAWMB8E0 not charging

                                Ok. Good.

                                There is a resistor or solder blob between point #2 and point #3.

                                Remove this part (pr30) or short.

                                Then check the voltage again without this resistor.

                                Measure at point #2 with dc adapter only.

                                Comment


                                  #17
                                  Re: Acer A315-55G / DA0ZAWMB8E0 not charging

                                  Originally posted by mon2 View Post
                                  Ok. Good.

                                  There is a resistor or solder blob between point #2 and point #3.

                                  Remove this part (pr30) or short.

                                  Then check the voltage again without this resistor.

                                  Measure at point #2 with dc adapter only.
                                  I already check but unfortunately there is nothing to remove. I should cut the track with a cutter but it is very small and the board has many layers, i think i'll damage the 2nd layer

                                  you can see the picture in the post 5: https://www.badcaps.net/forum/showpo...26&postcount=5
                                  (pr39/40 are the 2 black resistor without the value label in the first photo, opposite side of 24780)

                                  if you think it's safe i can inject 2 or 3v in point #2 to check the voltage divider

                                  Comment


                                    #18
                                    Re: Acer A315-55G / DA0ZAWMB8E0 not charging

                                    No - wait - no cutting of traces and do not inject voltage, yet. So they must be using a direct PCB trace for the PR30 location on the PCB.

                                    Something is pulling this voltage divider rail to 0v - it could be the charger IC but it will do so if the conditions of ACOK are not met.

                                    Or another external factor. The ACIN trace enters the ITE chip and each mode of this pin is an INPUT style of port pin. Unless the ITE chip is defective, it will not pull down this signal rail.

                                    Confirm that ACDET voltage is reaching the charger IC @ pin # 6. Carefully measure directly on the charger IC to confirm the chip is able to read this voltage.

                                    Then remove all power. Wait a minute to allow for discharge of the caps.

                                    Then meter in DIODE mode.

                                    Red meter lead to GROUND.
                                    Black meter lead on point #2 = between the 2 resistors (PR39 & PR40).

                                    What is the reading in DIODE mode ?
                                    Attached Files

                                    Comment


                                      #19
                                      Re: Acer A315-55G / DA0ZAWMB8E0 not charging

                                      Originally posted by mon2 View Post
                                      No - wait - no cutting of traces and do not inject voltage, yet. So they must be using a direct PCB trace for the PR30 location on the PCB.

                                      Something is pulling this voltage divider rail to 0v - it could be the charger IC but it will do so if the conditions of ACOK are not met.

                                      Or another external factor. The ACIN trace enters the ITE chip and each mode of this pin is an INPUT style of port pin. Unless the ITE chip is defective, it will not pull down this signal rail.

                                      Confirm that ACDET voltage is reaching the charger IC @ pin # 6. Carefully measure directly on the charger IC to confirm the chip is able to read this voltage.

                                      Then remove all power. Wait a minute to allow for discharge of the caps.

                                      Then meter in DIODE mode.

                                      Red meter lead to GROUND.
                                      Black meter lead on point #2 = between the 2 resistors (PR39 & PR40).

                                      What is the reading in DIODE mode ?
                                      ACDET reach the ic (2,649v on pin6)
                                      in diode mode it measure 0,502v

                                      Comment


                                        #20
                                        Re: Acer A315-55G / DA0ZAWMB8E0 not charging

                                        Based on the posted measurements, believe that the charger IC is pulling this line down.

                                        I know that this part has been replaced a few times. Are you confident on the reflowing of the replacement part ? Lots of flux & heat but low air pressure to make the component sink onto the pads.

                                        Personally do not have experience with the ITE controller so not sure if it has blown out its firmware - welcome comments from others. That is, if there is firmware on this EC controller, can this GPIO pin become an output and pull down this voltage divider rail ??

                                        Do not think so at this time as the default of GPIO pins is an input mode and the rail does not look to be shorted (from the diode reading).

                                        So this leads to the charger IC driving this pin low due to some fault or voltage not reaching the charger IC pins.

                                        Perhaps, gently consider to reflow the IC and test again. Only if you feel comfortable, consider to find a sweet spot to cut the trace from the IC to the voltage divider resistors. Then for sure we will know who is pulling down this line.

                                        A slight cut with the tip of an x-acto knife blade should do it. The more difficult task is to restore the same cut trace. Scrape the green solder mask to expose the cut trace for soldering with a piece of wire.

                                        Comment

                                        Working...
                                        X