Toshiba Tv Service Is Not Running

[Hair-design2015]

Hello, I've a Toshiba led Tv/combi model number 32dl833b. The problem is after a while when I change channel I just get the message "service is not running". Only way to get the channels back is to turn the Tv off and back on again. The Tv has a vestel main board 17MB60-3.1 with screen LC320EXN(SD)(A2). I thought it maybe a firmware issue so bought the firmware off ohms but when I try to update the Tv I get the message software update failed. It doesn't even try to update. I can't get the exact replacement board and was wondering what your thoughts are that I could try next. Thanks

[nomoresonys]

Re: Toshiba Tv Service Is Not Running

There's this, closest I see is 32DL933B and 32DL133B, I would contact them and ask if one of these will work, sometimes they will, you might have the right firmware that you bought, make sure you follow the update procedure just as instructed: http://www.toshiba-om.net/firmware.php

[nomoresonys]

Re: Toshiba Tv Service Is Not Running

Might need to start from this page if that other one isn't working: http://www.toshiba-om.net/

[nomoresonys]

Re: Toshiba Tv Service Is Not Running

Got to this page for the 32DL933B: http://www.dl.toshiba.com/dtv/NA/GB/EN/32DL933B.html

[Hair-design2015]

Re: Toshiba Tv Service Is Not Running

Thanks for the help, I'll try and find out if another model number uses the same firmware.